Transcript Unified communications and collaboration

Audience and presentation flow
> Reviewer reference ONLY, delete or hide before presenting <
• Audience: This is a customer-facing deck and is intended for use by HP or partner sales reps to
articulate the value proposition of an HP/Microsoft/partner UC&C solution to their SMB and
mid-market customers. Target customer audience would be business decision makers (BDMs),
or can be used as an introductory deck to a technical decision maker(TDM).
• Important note for partner sales teams: If you are leaving this presentation with the customer,
please make sure you convert it to a PDF, which will remove the notes sections. The notes
sections are intended for use by the sales person only. Also ensure to convert all <Partner>
fields into your company’s name
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© Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
Unified communications
and collaboration
transforming your communications
HP and Microsoft, together
with <Partner Name>
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© Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
Agenda
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What are your objectives?
Today’s communications challenges
Why Lync for your communications transformation?
Why HP infrastructure for your Lync deployment?
HP Reference Architecture for Microsoft Lync 2013
Why HP networking for Lync and best user experience?
The HP/Microsoft/<partner name> advantage
Customer use case
<Partner name> services portfolio for Lync
Next steps
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© Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
What are your objectives?
Improve profitability
Reduce costs
Reduce IT complexity
• Faster business results
• Reduce operational costs
• Future-proof your ICT
• Better customer service
• Reduce workforce costs
• Protect your legacy investment
• Better employee performance
• Reduce ICT costs
• Simplify ICT management
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© Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
Unified Communications & Collaboration journey
WebEx
FaceTime
Not integrated
Avaya
Jabber
Polycom
Unified
Communications
UC&C is most effective when it seamlessly encompasses all services
and devices company-wide
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© Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
Why Lync for your communications transformation?
A business-ready unified
communications platform.
Providing a consistent
experience for presence, instant
messaging, voice, video, and
collaboration across multiple
device types.
Maximize the benefits of an
integrated Microsoft® Office
experience
Integrate with legacy
infrastructure (e.g., PBX, video)
Extend to the cloud through
Microsoft Office 365
Enhance with certified partner
interoperability solutions
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© Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
Microsoft Lync – UC&C market challenger
The status of Microsoft Lync adoption
We have deployed Lync as our primary UC solution
22.7%
19.3%
We have deployed Lync as our secondary UC solution
7.5%
14.9%
18.4%
17.2%
We are currently testing Lync
We haven't deployed Lync but feel it is a viable enterprise UC
solution
We have some interest in Lync but do not feel it is ready for
adoption yet
We have no interest in Lync
Source: TechTarget Survey, Dec 2012
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© Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
Why HP infrastructure for your Lync deployment?
HP brings a complete UC&C product portfolio to the solution
VARs/SIs: assessment, consulting, design, and support
HP notebooks, desktop PCs, workstations, all-in-one PCs
HP infrastructure –
Networks, servers, and storage
Exchange
Lync
Server
Microsoft
SharePoint
HP internet protocol
(IP) phones and
Polycom video
conferencing
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© Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
Program
management,
deployment,
integration, and
training
HP Reference Architecture (RA)
for Microsoft Lync 2013
Consistency
Efficiency
The RA configuration is put
through extensive testing at HP.
The RA saves precious solution
architecting and sizing time.
• Performance is validated
• Test parameters use a pre-defined
set of Lync workload characteristics
• Results are delivered in the form of a
technical white paper
• Set-up parameters are included,
which can be used to construct the
solution
• Capacity and growth is taken into
account
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© Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
Flexibility
RAs offer greater flexibility.
• Lync Server has multiple configuration
options that may affect system load
• Most deployments will require
customization based on the business
requirements and specific network
topology
• <Partner name> will work with you to
define your final configuration
HP Reference Architecture for Microsoft Lync 2013
Integration of RA 250-2500 user architecture into your organization
External and
federated users
Existing network
Lync RA Hyper-V host
Internet
HP ProLiant DL380p Server
SE
SQL
OWA
EDGE
Dependant
infrastructure
Virtual machines
Internal users
External contacts
AD/PKI/DNS etc.
PSTN2
RA 2500
Existing components
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Active Directory
External/remote components
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PKI
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Firewall
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DNS
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PSTN Gateway
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SIP trunks, ISDN, etc.
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© Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
Why HP Networking for Lync
and best user experience?
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© Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
HP and Microsoft Lync – customer’ s perspective
“The HP/Microsoft® unified communications
solution integrates well with our existing
infrastructure, offers better performance than the
Avaya or Cisco solutions, and will deliver a sound
return on investment. We estimate the payback
time is between two and three years.”
Csaba Hornyák, Chief Information Officer
Transdanubian Regional Waterworks Corporation (DRV)
© Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
Keep information flowing
Modernize your network infrastructure
High-performance networking solutions
from HP offer:
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Superior call quality
Highly reliable operations
Support for multi-media traffic demands
Voice and IM survivability in branch offices
Comprehensive built-in security
Interoperability with legacy network
elements
Accelerate user collaboration, while
minimizing complexity and reducing your costs
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© Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
Microsoft Lync and HP Networking: Market leaders
Figure 1. Magic Quadrant for Unified Communications
Exchan
ge
Lync
SharePoi
nt
Source: Gartner, 2013
The “Magic Quadrant for Unified Communications” was authored by Bern Elliot
and Steve Blood, Jul 31, 2013.
ID Number: G00251797
The “Gartner Magic Quadrant for Wired and Wireless LAN Infrastructure ” was
authored by Mark Fabbi and Tim Zimmerman June 13, 2013.
ID Number: G00248361
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Figure 2. Magic Quadrant for Wired and Wireless LAN Access
Source: Gartner (September 2013)
This Magic Quadrant graphic was published by Gartner, Inc. as part of a larger research note and should be evaluated in
the context of the entire report. The Gartner report is available upon request from HP.
The Magic Quadrant is copyrighted 2013 by Gartner, Inc. and is reused with permission. The Magic Quadrant is a
graphical representation of a marketplace at and for a specific time period. It depicts Gartner’s analysis of how certain
vendors measure against criteria for that marketplace, as defined by Gartner. Gartner does not endorse any vendor,
product or service depicted in the Magic Quadrant, and does not advise technology users to select only those vendors
placed in the “Leaders” quadrant. The Magic Quadrant is intended solely as a research tool, and is not meant to be a
specific guide to action. Gartner disclaims all warranties, express or implied, with respect to this research, including any
warranties of merchantability or fitness for a particular purpose.
© Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
HP’s Network Strategy and UC&C
The industry’s only architecture converging data center, campus, and branch
SharePoint
Application-centric network solutions
• Application integration with Microsoft collaboration apps.
HP FlexNetwork
FlexCampus
FlexFabric
FlexBranch
• Open industry-standard networking
• Software-defined network leadership
FlexManagement
Open
Scalable
Secure
Agile
Consistent
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© Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
Lync and HP FlexNetwork - better together
FlexNetwork
Advanced
QoS and
security
HP41xx IP
phones
optimised for
Lync
Lync 2013
certified
gateways and
Survivable
Branch Module
integrated in
MSR routers
MSM Wifi
Access Points
and Controllers
certified with
Lync
Lync-aware
network
management
IMC Voice
Service Module
UC&C SDN
Application for
Lync
(Pilot demo
running since
April 2013)
2014
LLDP-MED
Summer 2013
“Quality of user experience is only as good as the quality of the network”
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© Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
UC&C SDN Application for Lync - POC
Future-proof your Network
SDN Architecture
Application
Control
UC&C SDN
Application
SDN
API
POC
VAN SDN
Controller
Infrastructure
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© Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
• Simplified policy
deployment
• Dynamic
prioritization
• Enhanced user
experience
Demo video
http://www.youtube.com/watch?v=byMtYpmh1xQ
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© Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
Why HP, Microsoft and <Partner>
for best deployment experience ?
© Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
The HP/Microsoft/<partner name> advantage
• Servers, storage, and networking
• End-point devices
• Lowers total cost of ownership1
1 “Quantifying
the Business Value of The HP Networking Portfolio,” IDC business value strategy analysis, September 2011
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© Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
The HP/Microsoft/<partner name> advantage
• Servers, storage, and networking
• End-point devices
• Lowers total cost of ownership1
1 “Quantifying
the Business Value of The HP Networking Portfolio,” IDC business value strategy analysis, September 2011
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© Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
SharePoint
• Leverage existing Microsoft
investments
The HP/Microsoft/<partner name> advantage
• Servers, storage, and networking
• End-point devices
• Lowers total cost of ownership1
SharePoint
• Leverage existing Microsoft
investments
<partner name>
<partner value add>
1 “Quantifying
the Business Value of The HP Networking Portfolio,” IDC business value strategy analysis, September 2011
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© Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
Customer use case:
Transdanubian Regional Waterworks
Business needs
HP and Microsoft solutions
Anticipated client outcomes
• Sought a more cost-effective network
solution to a Cisco switching and routing
contract
• 560 HP 4110 and 4120 IP phones
• Lowered total cost of ownership
• Four HP N 5800 PoE switches
• Estimated cost reduction of €150,000
per year and a return on investment of
two to three years
• Resolve availability issues by deploying
a more reliable networking
infrastructure
• Introduce IP telephony to replace an
expensive leased ISDN voice network
linking headquarters and 47 branch
offices
• Enhance internal and external
communications and collaboration by
unifying communications
• 117 HP N 3100el PoE switches
• 36 HP N MSR900 Series routers
• 12 HP N MSR20-21 routers
• Four HP N MSR30-40 routers
• HP IMC software
• HP Education Care Packs
• HP Care Packs, 24x7 support
• Microsoft Lync
• Improved business continuity due to
higher network availability
• Better internal communications and
collaboration driving efficiency gains
• Enhanced customer service, increasing
customer satisfaction and loyalty
• Simplified architecture with a proven
integrated and pre-tested solution from
two leading vendors
Note: Although the switching is deployed,
routing installation is on-going. IP
telephony is deployed at the HQ.
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© Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
Is your network ready for Lync?
The network plays a critical role in the success of your Lync deployment
Are you prepared?
Work with <partner name> to learn how to
maximize Lync with a complete set of
deployment services that will make your Lync
environment easy to deploy, easy to manage,
and easy to use.
HP can jumpstart your network design with
HP network reference architectures.
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© Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
<Partner name> services portfolio for Lync
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© Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
How does UC&C solution help you meet your
objectives?
Improve profitability
Reduce costs
Reduce IT complexity
 Faster business results
 Reduce communication costs
 Unify communication silos
 Better customer service
 Reduce travel costs
 Protect your legacy investment
 Better collaboration
 Reduce real estate costs
 Simplify ICT management
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© Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
Next steps <driven by the partner>
• Schedule a business value assessment to determine
which Lync benefits are important to you
• Schedule a media assessment of your network
environment
• Learn more about Lync Server 2013 running on HP
Converged Infrastructure
• Deploy an on-site pilot for a selected set of users
• Get more information
– hp.com/go/UCC
– hp.com/go/Microsoft
– office.microsoft.com/en-us/lync
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© Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
Any questions?
© Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
Thank you
© Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
Back-up slides
© Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
The world’s most self-sufficient servers
HP ProLiant Gen8 servers
More than 100,000
customer interactions
$300 million USD
research and development investment
More than 900
patents filed
More than 150
design innovations
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© Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
HP Reference Architecture for Microsoft Lync 2013
HP Converged Systems RA for Mid-Market (250-2500 Users)
Single DL380 - Lync RA Host
Windows Server 2012 Hyper-V
DL380p Gen8
Two Processors/8 Core
192GB RAM
Local Storage
Smart Array P420i
8x146GB SAS
Network
HP 8206 zl core switch
20-port Gig-T PoE+ / 4-port
SFP v2 zl modules
(for 40 - 1GbE ports)
Virtual Machines
Lync Server 2013
Standard Edition
SQL
Office Web App
2-HP 3800 switches
Lync Edge
Access, Web Conf, A/V
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Customizable blueprint for
success
• Jumpstarts your Lync Server 2013
deployment
• Enables quicker and more efficient
deployment
• Accelerates your time to value
• Tested with a load of 2500 users
based on Microsoft Capacity
Planning guidelines
• Includes best practices for Lync
from both Microsoft and HP
© Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
HP UC&C SDN Application for Lync POC Demo
Active
Directory,
Exchange &
SharePoint
Lync
SDN API POC
HP UC&C SDN
Application
.
HP VAN SDN
Controller
HP Server
HP Server
HP OpenFlow Switch
Ringing…
HP OpenFlow Switch
HP OpenFlow Switch
Traffic
Generator
Traffic
Generator
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User: James
User: Linda
© Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
HP Multi-Services Router UC&C certifications
MS Lync Open Interoperability Certified
• Analog and digital media gateway with integrated SIP stack
WAN
• Many WAN/PSTN interfaces types for flexibility and scale
POTS
Voice T1/E1
HP MSR Series
Router
Analog
+ MS Lync Branch Survivability
• Survivable Branch Appliance (SBA) as an optional module
• Local PSTN backup on WAN failures
Lync SBA
LAN
Avaya DevConnect Certified
• PSTN/PBX media gateway connectivity in DC or Campus
• Cost effective branch survivability for Avaya SIP phones
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© Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.