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Points Of Dispending Layout and Design Understanding the nature of POD components is key to maximizing flow and efficiency Presented By: Gene J. Mikeska, MPH Objectives: Define a POD Understand the purpose of a POD Know when a POD opens and why Define basic POD models Understand POD operations and organization Identify common components of a POD Objectives continued: Understand basic job roles in a POD Understand basic POD flow Identify four fundamental steps POD clients will experience at your POD Understand basic POD planning and staffing Understand core POD functions What is a POD? PODs can be virtually any size and may be open or closed to the general public POD is an acronym meaning “Point of Dispensing” They are either ADHOCK or pre-selected locations within a community PODs dispense much needed medication, vaccine or supplies to local residents and visitors during a public health emergency What is the purpose of a POD? Public health emergencies do occur: – Natural causes (rapid and dangerous disease or significant weather event) – Man-made cause (release of biologicals or use of explosives) To rapidly respond and provide life saving medications, vaccines or supplies Designed to treat large populations in a short time Are normally locally operated and designed to work under local emergency management coordinators When Would We Open A POD? During an epidemic – H1N1 Flu 2009 Terrorist incident – Anthrax mail-out October 2001 Natural disaster – Tetanus vaccine for responders and those returning Bastrop Fires Fall 2011 Basic POD Models Traditional or walk through medical model: – Used most often when time is available to use medical staff to administer vaccine and medications Express non-medical POD Model: – Used when there is no time to spare and large populations must be served to safe lives Drive through POD models: – Designed so people do not have to exit their vehicles to be treated. Other Models: Closed PODs – some jurisdictions are using closed POD systems to reduce the burden on public PODs. – – – – – – Large businesses Public infrastructure Hospitals Nursing homes Home health Jails Other Models Continued: Drive through PODs – – – – – – – Are easily done Clients can stay in their cars Can be used in almost any jurisdiction Are convenient Require more traffic control personnel Staff are at increased danger for injury Staff may be required to be on their feet for most of the time. HOW it works There are four fundamental Steps Clients will complete as they go through a POD: 1. 2. 3. 4. Fill out the form Show the form Pick up medication / get vaccine Turn in the form before they exit Fill Out The Form When clients arrive at the POD site they will go through a registration process: – They will be provided form(s) to complete – They will be given information about the disease, agent or exposure – They will be given information about the medication or vaccine being offered – They may appear scared, concerned and/ or easily agitated or even sick Show The Form: Screening/Triage staff are a secondary line to screen clients for obvious signs of illness Triage will screen forms for appropriate content Some PODs use express/assistance tracks Staff evaluate clients particular medical information to determine which medication will be provided Clients will be directed to the dispensing area Pick Up Medicine: Depending on the circumstances clients may receive antibiotic medication or a vaccine For a vaccine, each member of a household will have to see the provider in person When medications only are given, family members can typically pick up medication for the entire family, this reduces the traffic in the POD Turn In Form & Exit Before clients exit, they turn in their forms. A staff or security member should be posted at the exit – To make sure all forms are turned in before clients depart – To keep people from entering the exit door Workers at exit post should also be able to answer lingering questions or at very least identify who can What Makes It Work? A good Incident Commander / POD Manager Core staff of 6-8 well trained staff leaders Partners some 10-30 per shift Protocols Supplies and stockpile Floor plan / flow plan Support services Transportation POD Commander & Core Staff POD Site Commander / Manager – Command Staff General Staff – Planning – Operations – Logistics – Finance POD Core Roles or Functions: Greeting Form distribution Triage Medical Evaluation Transportation Assistance Core Functions Continued: Mental health evaluation Briefing / Public Health Education Drug triage Dispensing medication or vaccine Form collection How do know if you need a POD? Do you have a population? Does your County include your population in their plan? Who is your Local Health Department? Learn the POD plan for your area Is the POD plan adequate? Do you exercise your POD plan? Who Are Your Planning Partners? Public Health Emergency Management Officials Health Care Professionals Law Enforcement/ Legal Community Relations Health Care system Representatives Other agencies / Volunteers / Agra-life Media Tips for selecting A POD Location: Identify key partners before selecting a POD location (EMC’s, SO, LPD, PH, property owner) Prioritize minimum needs / requirements for the POD (size, access, restrooms, docks ect…) Select an appropriate primary and secondary facility (work out an agreement with property management) Work with Key partners for proposed traffic flow to and from the POD Develop your interior POD flow design Preparedness – Resources • www.pandemicflu.gov • www.texasprepares.org • www.ready.gov • www.dshs.state.tx.us Thank You Gene J. Mikeska, MPH SNS Coordinator DSHS-Region 7 [email protected] Business:(254) 778-6744, ext 6754 Business cell: (254) 624-9359