Transcript Slide 1

How To Operate The HDX 8000
Videoconferencing Unit
(portable practitioners carts)
Practitioners Cart and Remote
You use the remote control to place
calls, adjust the volume, navigate
screens, and select options.
Answering a Video Call
• The system will prompt you to answer the
calls manually
• When a call comes in, you hear a ringing
sound, and you may see a message that
includes the number of the person calling
• To answer the call manually, press Call on
the remote control
Calling from the Directory
The directory is a list of sites stored locally on the Polycom
system.
To place a call from the directory where the contacts
will be already added (this is the way you will be set
up)
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Press
Directory on the remote control
Find the entry to call by scrolling through the list of
names using the Up and Down arrow buttons
Highlight the one you want and press
Call to
place the call
Ending a Video Call
To hang up from a call:
Controlling What You See
• You can use the remote control to select
the main camera or any other near-site or
far-site video sources, such as your AMD
camera
• For your system, you must pan, tilt, and
focus the main camera manually and the
following information will help…
Setting and Using Camera
Presets
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Camera presets are stored camera
positions that you can create ahead of
time or during a call.
Presets allow you to:
1. Automatically point a camera at pre-defined
locations in a room.
2. Select a video source such as your AMD
camera.
To store a preset:
1. If you are in a call, press Near or Far, then
choose a near-site or far-site camera or other
video source.
2. If you selected a camera that supports
electronic pan, tilt, and zoom, you can adjust
the camera’s position:
– Press the arrow buttons on the remote
control to move the camera up, down, to the
left, or to the right.
– Press Zoom to zoom the camera out or in.
3. Press Preset on the remote control.
4. Press and hold a number to store the preset
position.
Controlling What You Hear
Adjusting Volume
Use the remote control to raise or lower
the volume of the sound you hear.
To adjust the volume:
• Press Volume to increase or decrease
• Changing the volume affects only the
sound you hear at your site.
Muting the Microphone
1. You can mute the microphone if you do
not want the far site to hear you
2. To mute or unmute the microphone:
press Mute on the remote control
3. For Polycom systems that use a
Polycom microphone, you can also mute
the call by pressing on the microphone
button
RUI – Remote User Interface
• Battery charge cycle
Showing Content From
Your Camera
1. Before the call begins:
• Make sure the camera is connected
and powered on. Refer to the setup
sheet that came with your system.
• During the call, position your camera
where it is needed
Showing Content From
Your Camera
2. To start showing a picture:
• Press Camera on the remote
control
• Select a video source (Camera
+ 2 in this case for AMD
camera)
Showing Content From
Your Camera
3. To stop showing a picture:
• Press Camera on the remote
control
• Choose another source
• Press the arrow / enter button on
the remote control
Additional Information
• More detailed information can be found in
the “Getting Started Guide for the VSX
Series” (Version 8.7). This will be provided
to you by your trainer.
• References: © Polycom, Inc.
Video Etiquette
Regional Telehealth
Coordinators
• Margie Loughlin, Technical Coordinator
(709) 637 – 5000 Ext. 6049
• Vera Lynn Alteen, Clinical Coordinator
(709) 637 – 5000 Ext. 5375
Helpdesk
Please call the following number for
assistance and have the asset # that is on
your equipment available
709) 637 – 5000 Ext. 5368
(
Sample of an Asset Number
• For more information
Web Object Placeholder
Address:http://www.westernhealth.nl.ca/
Displayed in: Articulate Player
Window size:720 X 540
Any Questions?
Tips for Great Video
• Avoid wearing bright colors, all-light or all-dark clothing, or very “busy”
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patterns (such as small checks or narrow stripes). Light pastels
and muted
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colors look the best on the screen.
• • If there are windows in the room, close any drapes or blinds.
Daylight is a
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variable light source and can conflict with interior room lighting.
• • Use natural gestures when you speak.
• • When adjusting your camera, try to fill the screen as much as
possible with
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people rather than with the table, chairs, walls, lights, or the floor.
Tips for Great Audio
• Speak in your normal voice without shouting.
• Ask the people at the other site if they can hear you.
• Have them introduce themselves so you can be sure that
you can hear them.
• Mute the microphone before moving it during a meeting.
• Since the audio has a very slight delay, you may want to
pause briefly for others to answer you or to make
comments.
• As with any meeting, try to limit side conversations.
• © Polycom, Inc.
Training Guide
• Explain cart…adjusting height, locking wheels…when adjusting
height do slowly and hold table to avoid jarring motion.
– demonstrate lever for adjusting height
– demonstrate lever for locking wheels
• Moving cart….in lowest position, careful of TV screen, move with
handle not with TV
– demonstrate low position for moving cart and show where to put hands
when moving cart
– demonstrate buttons on side of TV screen and accidental change of
these – how to return to component 1
• Take all devices off table top when moving cart, taking care to watch
for buttons (don’t leave remote where anything can press against
buttons)
• - show and demonstrate how remote can stay on if buttons stay
pressed.
Training Guide - 2
• Explain power cable and network cable and where and
when to plug in, powering up cart (make sure network
cable is plugged in first) when powering up cart note --component 1
• - demonstrate the power & network cable, network cable
gets plugged in first and power up the CART.
• Explain where instructions are kept
• -instructions should be attached and left in the basket
• Explain stickers on TV,---asset number, tech support and
name of machine
• - asset number is attached to model # & serial #s for
tech support, the name of machine is important as far
site may need to dial to you.
Training Guide 3
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Turning off power to all devices- and how to trouble shooting electrical and
battery power.
– Demonstrate power to the cart and power to the devices and to note the different
between battery and electric on the cart.
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Show & Explain Home, Directory, Call, Zoom, Near, Far , Hang Up Buttons
– Press Home on the Polycom remote, directory, find address to call and press
near and play with the zoom as well as the up and down buttons.
– Remind them about volume on TV remote and Polycom remote
– If you have low volume for example, volume may need to be adjusted on the TV
remote as well as the Polycom remote
– Show what and where the mic is and demonstrate mute on mic (ON/OFF)
– Don’t have the mic to close to the monitor as it will echo.
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SWAP views shown in the PIP & main screen (page 12)
– If the PIP is not showing, press Display on the remote to display the PIP on
screen, then press camera and select the SWAP PIP icon before icon leaves
screen.
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Practice, Practice, Practice
Patient Telehealth Information
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Telehealth Patient Information Sheet
Telehealth, also referred to as telemedicine, is a means of delivering health care services at a
distance. This can occur over two - way interactive video, or electronically using the internet.
Telehealth may be used by patients to see health care specialists, for patient education or support
groups. Health care providers use telehealth to consult with one another, and for training and
continuing education.
Benefits of Telemedicine
Telehealth can bring previously unavailable health care services to your community.
By reducing the need to travel and to take time off from work, telehealth can save time, money,
and reduce some of the stress associated with the trip.
Telehealth can improve the continuity of care because your own health care health care provider
(doctor, nurse, for example) can be with you when you see the specialist.
Health care providers use telehealth to consult with one another, to access up-to-date
developments in their field, and for training and continuing education.
You’re Responsibilities as a Telehealth Patient
Let us know if you are uncomfortable, or are having difficulty seeing or hearing clearly.
If you have questions, please ask!
After your consultation, please fill out a Patient Satisfaction form to help us improve our services.
Telehealth Question and Answers
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What can I expect to occur during a telemedicine consultation?
Most of the time, you will be accompanied by a nurse or other health care provider. You will be in an exam room
that is equipped with a special television for two-way interactive video. On the “TV”, you will see the specialist, who
will be at a different location.
You can speak to each other as though you were in the same room.
Normally, the specialist, your local health care provider, you, and individuals
Accompanying you are the only persons present. If there is a need for additional personnel to be present, your
permission will be asked.
Your health care provider will introduce you to the specialist, who will probably ask you some questions. The
specialist may ask your health care provider to assist in the examination. A discussion will follow to decide the next
step.
Can I see the specialist alone?
Yes, in fact there are times when it may be preferred.
How can the specialist examine me when we are not in the same location?
The specialist may ask your health care provider to assist. There are instruments specially designed for Telehealth
that may help the specialist to see and hear better.
Is Telehealth always appropriate to use?
No, there are limitations to its use. Your health care provider and the specialist will help
Decide if Telehealth is appropriate for your visit.
How is my privacy protected?
Telehealth sites are linked by dedicated, encrypted lines to protect privacy. Both ends
Of the consultation are in private rooms with closed doors.
What does it cost to use Telehealth?
At this time, the charge is no different than an in-person visit.