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Utilizing New and Existing Communications Tools 2013 User’s Conference Jacob Warner Communications Manager & Analyst Agenda • • • • • HTML templates (look and feel) E-Form email configuration Email automation Text templates Questions HTML Templates • Brand all emails from sunapsis • Use different HTML templates for different purposes • General Configurations Email Configuration HTML Email Header/Footer HTML Templates HTML Templates HTML Templates: Tips • %emailContent% is required • HTML for email is not the same as HTML for a modern webpage • Standards and style are different – Tables and inline styles are the norm • Search internet for “HTML for email” E-Form Email Configuration • Configure every e-form related email • Configure emails to student, second approver, or department • Set defaults for all e-forms • Override default settings on specific e-forms E-Form Email Configuration E-Form Email Configuration E-Form Email Configuration E-Form Email Configuration Email Automation • System generated emails sent to individuals automatically based on certain actions or data • Alerts • Checklists Email Automation: Alerts • Email individuals based on alerts • General Configurations Alerts Configuration Alert Email Templates/Automation Email Automation: Alerts Email Automation: Checklists • Email individuals based on checklist actions – Stage movement – Task or e-form actions Email Automation: Checklists Text Templates • Standardize responses so all individuals get the same response • Can be edited before sending • Alerts • E-Forms Text Templates: Alerts Text Templates: E-Forms Text Templates: E-Forms Questions