IRIS – International Railway Industry Standard A Quality
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Transcript IRIS – International Railway Industry Standard A Quality
IRIS - International Railway Industry Standard
The Quality Standard for the Railway Industry
ACRI
Prague, 2nd April 2008
Angela de Heymer
Manager Quality Assurance
Group Quality
Agenda
IRIS
IRIS Strategy
Our approach toward suppliers
Our internal approach
Benefits for stakeholders
Conclusions
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IRIS is process oriented
100% of the requirements from ISO 9001:2000
we built on a large and recognized foundation
but we are convinced about the specificities of Railways
Imposing processes will force the companies to secure their
knowledge and bring confidence for the customer
12 KO questions as a first step
- 11 are linked to processes
- 1 is linked to a procedure
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IRIS: A strong evaluation process
Requirements clear defined
All “shall” requirements linked with a question
All “should” requirements offer potential for improvements
Notes for guidance in requirements application
Evaluation towards a unique questionnaire
5 maturity levels on open questions
2 maturity levels on close questions
Skilled and trained auditors
have passed the IRIS training and examination,
speak the local language, plus English.
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Expectations from system integrators
Improvement of Process efficiency in the whole supply chain.
Stable process and improved interfaces.
Reduction of system audits from system integrators by recognition
of IRIS certificates.
Reliable Information about suppliers of the railway industry.
Reduction of Non-conformity cost by standardized process and
methods.
To build confidence and partnerships
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IRIS Commitment of System Integrators
The four System integrators:
Bombardier Transportation
Alstom Transport
AnsaldoBreda
Siemens Transportation Systems
Committed (2006-05-18) to
recognized IRIS certificates and
therefore to not initiate business
management system audits at
companies having a valid IRIS
certificate.
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Our approach toward suppliers (1/3)
Supplier agreements are updated
Major supplier have to be certified by IRIS before May 2009.
suppliers have to grant access rights for its detailed data stored in the IRIS
database via the IRIS Portal.
Supplier agreements are signed by suppliers according to BT strategy.
Approach for IRIS targeted suppliers is established
Identification of IRIS targeted suppliers.
Criteria for selection are align with BT Supplier Relationship Management
Program.
IRIS survey was sent Dec’06 to IRIS targeted suppliers, asking for IRIS
planning.
IRIS reminder letter was sent Jan’08 to targeted suppliers.
Bombardiers’ new strategy is to periodically evaluate all Non-IRIS
certified companies.
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Our approach toward suppliers (2/3)
Events are used to reinforce IRIS message and BT strategy
Bombardier suppliers days.
Supporting and participating in IRIS events.
Communicating to suppliers and stakeholder of the railway industry.
Supplier Evaluation Process has been fully aligned and updated with
IRIS standard requirements
by eliminating the ‘business process requirements’ part of the audit due to
recognition of IRIS certificates.
by focusing on suppliers performance, financial health, capabilities and
capacities only.
by focusing on supplier development.
Rely on IRIS results and focus on performance, capabilities and
capacity.
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Our approach toward suppliers (3/3)
IRIS Non-certified company
Criteria:
Audit:
Audit type, team and duration
=> 12 man days
IRIS certified company
Focus:
-performance
-financial health
-capabilities and
capacity
=> 2 man days
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Our internal approach
Internal IRIS program established for deployment
6 Sites certified (worldwide)
Internal IRIS training program established for different target groups
IRIS for Supply Management activities
IRIS for BT implementation
IRIS internal auditor training
BT, as a founding member and sponsor actively participates and
contributes to IRIS Group (UNIFE)
Technical Forum for Improvement
IRIS Joint Working Group with operators
Supporting IRIS events
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Benefits for IRIS certified companies
IRIS is a chance for Suppliers to :
Secure a competitive future
Promote a quality image
Improve quality level at all supply chain levels
Optimize auditing in terms of efficiency and standardization
Work according an international standard specific for the railway industry
Identify strength and improvements areas to continuous improve
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Benefits for IRIS certified companies
An IRIS certification :
Is the way toward excellence
Lead suppliers to become more valued and visible in the market
IRIS internet Portal and database
Recognition by major system integrators
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Conclusions (1/2)
BT will recognize IRIS certificates and will not conduct further own system
audits at IRIS certified companies.
BT priority for 2008 is to strength IRIS message and strategy
Major supplier are required to be IRIS certified before May 2009.
Conduct System audits by Non-IRIS certified companies.
Close follow up of IRIS certification process by major suppliers.
BT major suppliers are acting globally
In all countries, delivering quality product will push competition.
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Conclusions (2/2)
BT reinforce that the IRIS system gives the opportunity to every railway
stakeholder to improve his performance.
Continuous improvement is key for the future success in our market.
BT will further support actively the further improvement and implementation
of IRIS the within the IRIS Group activities
We are convinced that IRIS provides high added value to everybody.
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Your contact
Angela de Heymer
Tel:
Fax:
+49 30 98607 1233
+49 30 98607 2023
Mail:
[email protected]
Web:
www.bombardier.com
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