Transcript IRIS – International Railway Industry Standard A Quality

IRIS - International Railway Industry Standard
The Quality Standard for the Railway Industry
ACRI
Prague, 2nd April 2008
Angela de Heymer
Manager Quality Assurance
Group Quality
Agenda
 IRIS
 IRIS Strategy
 Our approach toward suppliers
 Our internal approach
 Benefits for stakeholders
 Conclusions
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IRIS is process oriented
 100% of the requirements from ISO 9001:2000
 we built on a large and recognized foundation
 but we are convinced about the specificities of Railways
 Imposing processes will force the companies to secure their
knowledge and bring confidence for the customer
 12 KO questions as a first step
- 11 are linked to processes
- 1 is linked to a procedure
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IRIS: A strong evaluation process
 Requirements clear defined
 All “shall” requirements linked with a question
 All “should” requirements offer potential for improvements
 Notes for guidance in requirements application
 Evaluation towards a unique questionnaire
 5 maturity levels on open questions
 2 maturity levels on close questions
 Skilled and trained auditors
 have passed the IRIS training and examination,
 speak the local language, plus English.
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Expectations from system integrators
 Improvement of Process efficiency in the whole supply chain.
 Stable process and improved interfaces.
 Reduction of system audits from system integrators by recognition
of IRIS certificates.
 Reliable Information about suppliers of the railway industry.
 Reduction of Non-conformity cost by standardized process and
methods.
To build confidence and partnerships
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IRIS Commitment of System Integrators
 The four System integrators:
 Bombardier Transportation
 Alstom Transport
 AnsaldoBreda
 Siemens Transportation Systems
Committed (2006-05-18) to
recognized IRIS certificates and
therefore to not initiate business
management system audits at
companies having a valid IRIS
certificate.
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Our approach toward suppliers (1/3)
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Supplier agreements are updated

Major supplier have to be certified by IRIS before May 2009.

suppliers have to grant access rights for its detailed data stored in the IRIS
database via the IRIS Portal.

Supplier agreements are signed by suppliers according to BT strategy.
Approach for IRIS targeted suppliers is established

Identification of IRIS targeted suppliers.

Criteria for selection are align with BT Supplier Relationship Management
Program.

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
IRIS survey was sent Dec’06 to IRIS targeted suppliers, asking for IRIS
planning.
IRIS reminder letter was sent Jan’08 to targeted suppliers.
Bombardiers’ new strategy is to periodically evaluate all Non-IRIS
certified companies.
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Our approach toward suppliers (2/3)

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Events are used to reinforce IRIS message and BT strategy

Bombardier suppliers days.

Supporting and participating in IRIS events.

Communicating to suppliers and stakeholder of the railway industry.
Supplier Evaluation Process has been fully aligned and updated with
IRIS standard requirements

by eliminating the ‘business process requirements’ part of the audit due to
recognition of IRIS certificates.

by focusing on suppliers performance, financial health, capabilities and
capacities only.

by focusing on supplier development.

Rely on IRIS results and focus on performance, capabilities and
capacity.
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Our approach toward suppliers (3/3)

IRIS Non-certified company
Criteria:
Audit:
Audit type, team and duration
=> 12 man days

IRIS certified company
Focus:
-performance
-financial health
-capabilities and
capacity
=> 2 man days
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Our internal approach

Internal IRIS program established for deployment
 6 Sites certified (worldwide)

Internal IRIS training program established for different target groups
 IRIS for Supply Management activities
 IRIS for BT implementation
 IRIS internal auditor training

BT, as a founding member and sponsor actively participates and
contributes to IRIS Group (UNIFE)
 Technical Forum for Improvement
 IRIS Joint Working Group with operators
 Supporting IRIS events
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Benefits for IRIS certified companies
 IRIS is a chance for Suppliers to :
 Secure a competitive future
 Promote a quality image
 Improve quality level at all supply chain levels
 Optimize auditing in terms of efficiency and standardization
 Work according an international standard specific for the railway industry
 Identify strength and improvements areas to continuous improve
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Benefits for IRIS certified companies
 An IRIS certification :
 Is the way toward excellence
 Lead suppliers to become more valued and visible in the market
 IRIS internet Portal and database
 Recognition by major system integrators
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Conclusions (1/2)

BT will recognize IRIS certificates and will not conduct further own system
audits at IRIS certified companies.

BT priority for 2008 is to strength IRIS message and strategy
 Major supplier are required to be IRIS certified before May 2009.
 Conduct System audits by Non-IRIS certified companies.
 Close follow up of IRIS certification process by major suppliers.

BT major suppliers are acting globally
 In all countries, delivering quality product will push competition.
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Conclusions (2/2)

BT reinforce that the IRIS system gives the opportunity to every railway
stakeholder to improve his performance.
 Continuous improvement is key for the future success in our market.

BT will further support actively the further improvement and implementation
of IRIS the within the IRIS Group activities
We are convinced that IRIS provides high added value to everybody.
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Your contact
Angela de Heymer
Tel:
Fax:
+49 30 98607 1233
+49 30 98607 2023
Mail:
[email protected]
Web:
www.bombardier.com
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