Information Sources for IEEE Volunteers Peter Knott

Electronic Communications IEEE Germany Section

SBC/GOLD 2004

Peter Knott, Germany Section

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Who are my clients?

– member database 

Getting in Touch

– mailing lists – web hosting – virtual communities 

Other Services

– IEEE job site – member directory

Information Sources for IEEE Volunteers SBC/GOLD 2004

Peter Knott, Germany Section

Member Database („Data Access“)

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Old System: SamIEEE

– local database – updated monthly (mail) – no longer supported / running out 

new: IEEE Data Access

– web based – updated weekly – optional download / export

Data Access SBC/GOLD 2004

Peter Knott, Germany Section



Contact Info

– address – email 

Membership

– grade – societies – history 

Profile

– education – business

Custom Queries SBC/GOLD 2004

Peter Knott, Germany Section

Data Access

Results

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Custom Forms

– web forms 

Download

– CSV export – mailing lists 

User Accounts

– save data – query templates

SBC/GOLD 2004

Peter Knott, Germany Section

Data Access

Data Access Summary

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Records

– no age information 

Changes

– join / renew – web account –

NO

writing access 

Consistency

– 5-7% faulty (Germany Section) – 6% without email address – spelling

SBC/GOLD 2004

Peter Knott, Germany Section

Data Access



Who are my clients?

– member database 

Getting in Touch

– mailing lists – web hosting – virtual communities 

Other Services

– IEEE job site – member directory

Information Sources for IEEE Volunteers SBC/GOLD 2004

Peter Knott, Germany Section

Mailing Lists



IEEE Hosted (Listserv)

– web interface – capacity / speed 

Subscription

– generated from “Data Access” – individual subscriptions 

Archiving

– history stored on server

SBC/GOLD 2004

Peter Knott, Germany Section

Web Services

Entity Web Hosting

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Purpose

– IEEE related web pages – central information storage 

IEEE Hosted (ewh.ieee.org)

– web space – no active / dynamic content – no database access

SBC/GOLD 2004

Peter Knott, Germany Section

Web Services

Web Services Web Page Issues



Appearance

– standard template – hierarchic – bi-lingual 

Administration

– multiple editors – minimum effort – CMS based (“TOE”)

SBC/GOLD 2004

Peter Knott, Germany Section



Flexible

– different views 

Administration

– multiple editors (officers, chapters, etc.) 

Search

– categories

Web Calendar SBC/GOLD 2004

Peter Knott, Germany Section

Web Services

Virtual Communities



Platform for Volunteer Resources

– established 2002 – discussion forum – sections for transient and permanent info 

“Made by its Members”

– highly configurable – all registered users can contribute 

Audience

– large number of contributors required

SBC/GOLD 2004

Peter Knott, Germany Section

Web Services

VC Example “GOLD” Web Services SBC/GOLD 2004

Peter Knott, Germany Section

Mailing List Web Server Virtual Community Web Services Web Services Comparison Required Members Ease of Use Versatility Admin. Effort Low Low High Simple Medium Low High Complex Medium Low Medium Medium High High SBC/GOLD 2004

Peter Knott, Germany Section



Who are my clients?

– member database 

Getting in Touch

– mailing lists – web hosting – virtual communities 

Other Services

– IEEE job site – member directory

Information Sources for IEEE Volunteers SBC/GOLD 2004

Peter Knott, Germany Section

IEEE Job Site



Job Related Database

– business, internship, etc.

– access for members 

Problems

– world wide???

– acceptance 

Region 8 Solution SBC/GOLD 2004

Peter Knott, Germany Section

Other Services

Other Services IEEE Member Directory



Members contact other Members

– access on user level – look for contact information – out of print 

Security

– member authorisation – privacy issues – IEEE work in progress… 

Alternative

– contact middleman (Section, Affinity Group, Branch etc.)

SBC/GOLD 2004

Peter Knott, Germany Section



Who are my clients?



Getting in Touch



Other Services Information Sources for IEEE Volunteers



Conclusions SBC/GOLD 2004

Peter Knott, Germany Section



Service Overview Conclusions

– various tools aimed at different purposes – no common solution / appearance – not all suitable / applicable 

More Info

– IEEE homepage (http://ieee.org) – Electronic Communications Officer (Section) – contact me ([email protected])

SBC/GOLD 2004

Peter Knott, Germany Section