Transcript Введение в международный менеджмент
MIM Programme
INTERNATIONAL BUSINESS STRATEGIES
September 7, 2009
Andrey G. Medvedev,
Professor
INTERNATIONAL BUSINESS STRATEGY
PLAN OF THE COURSE 1.
GLOBALISATION AND MULTINATIONAL COMPANIES
2.
INTERNATIONAL STRATEGIC MANAGEMENT
3.
GLOBAL –LOCAL DILEMMA
4.
NON-INVESTMENT FOREIGN OPERATION MODES
5.
INVESTMENT FOREIGN OPERATION MODES
6.
INTERNATIONAL STRATEGIC ALLIANCES
7.
INTERNATIONAL ORGANISATION DESIGN AND CONTROL
8.
THE SUBSIDIARY-LEVEL STRATEGY
9.
INTERNATIONAL OPERATIONS STRATEGY
10.
REPORT PRESENTATIONS
11.
INTERNATIONAL FUNCTIONAL STRATEGIES. CONCLUSIONS © Andrey Medvedev
PHILOSOPHY OF THE COURSE
OUTWARD
INTERNATIONAL BUSINESS – AN AMERICAN APPROACH
INWARD
INTERNATIONAL BUSINESS – GSOM APPROACH © Andrey Medvedev
READINGS
RECOMMENDED TEXT
– Hill C. W. L. International Business, 6 th ed. 2007.
– Lasserre P. Global Strategic Management, 2 nd ed. 2007.
ADDITIONAL READING
– Bartlett Ch. A., Ghoshal S., Birkinshaw J. Transnational management: text, cases, and readings in cross-border management, 5 th ed. 2008.
CASE COLLECTION
© Andrey Medvedev
COURSE ASSESSMENT
IN-CLASS ACTIVITY (10 PERCENT)
– TEAM CASE ANALYSIS AND DISCUSSIONS • STRATEGY, OD, FDI MODE SELECTION, COMPARISONS OF FOMs
MIMI-STUDIES AND IN-CLASS TESTS (20 PERCENT)
– MNC PRESENTATIONS (IN GROUPS OF TWO) – MICRO-TESTS
GROUP PROJECT REPORT (20 PERCENT)
– INTERNATIONAL CASE ANALYSIS WRITTEN REPORT AND ORAL PRESENTATION
EXAMINATION (50 PERCENT)
– WRITTEN TEST © Andrey Medvedev
1. GLOBALISATION AND MULTINATIONAL COMPANIES
1.
THE NATURE OF INTERNATIONAL BUSINESS
2.
MODEL FOR ANALYSIS OF FOREIGN ENTRY
3.
INTERNATIONAL BUSINESS ENVIRONMENT
4.
TYPOLOGY OF CROSS-BORDER OPERATIONS
5.
MULTINATIONAL CORPORATIONS © Andrey Medvedev
GLOBALISATION IS A MEGA TREND
, AND IT WILL PREVAIL BASED ON ITS KEY DRIVERS: TECHNICAL PROGRESS, POLITICS AND ECONOMICS Dr. Ulrich Lehner, President and СЕО, Henkel KGaA
© Andrey Medvedev
THE NATURE OF INTERNATIONAL BUSINESS
DOMESTIC VS. INTERNATIONAL BUSINESS
MOTIVES FOR INTERNATIONALISATION
– PROACTIVE MOTIVES – REACTIVE MOTIVES
BARRIERS TO INTERNATIONAL BUSINESS
– EXTERNAL ENVIRONMENT – MANAGERIAL BARRIERS © Andrey Medvedev
IMPORTANCE OF INTERNATIONAL BUSINESS
Despite being the world’s largest beer producer,
Anheuser-Busch
relies on the U.S. market for most of its sales. Foreign markets account for only 16 percent of its revenue.
The fourth biggest beer company in the world,
Heineken NV
owns 115 breweries in 65 countries. The home market of the Netherlands accounts for only 14 percent of Heineken’s sales.
© Andrey Medvedev
GLOBALISATION
GLOBALISATION
– THE SHIFT TOWARDS A MORE INTEGRATED AND INTERDEPENDENT WORLD ECONOMY
THE GLOBALISATION OF MARKETS
– THE MERGING OF HISTORICALLY DISTINCT AND SEPARATE NATIONAL MARKETS INTO ONE HUGE GLOBAL MARKETPLACE –
GILLETTE
IN 120 COUNTRIES
THE GLOBALISATION OF PRODUCTION
– THE TENDENCY AMONG FIRMS TO SOURCE GOODS AND SERVICES FROM LOCATIONS AROUND THE GLOBE TO TAKE ADVANTAGE OF NATIONAL DIFFERENCES IN THE COST AND QUALITY OF FACTORS OF PRODUCTION –
GILLETTE
IN 20 COUNTRIES © Andrey Medvedev
FOREIGN ENTRY: A MODEL FOR ANALYSIS
Competences, values, overall strategy & OD Industry (SBA) / product nature (multi-domestic vs. global)
Current performance Reasons to internationalise
PEST-factors of opportunities and threats
Goals of internationalisation
entry mode; entry-mix; entry stages
Implementation
© Andrey Medvedev
Development (real option)
REASONS TO INTERNATIONALISE: WHY?
UNSATISFACTORY CURRENT PERFORMANCE IN COUNTRIES OF EXISTING OPERATIONS
BECAUSE OF – SLOW ECONOMIC DEVELOPMENT – UNATTRACTIVE REGULATION – HIGH BUSINESS RISKS, COMPETITION – SATURATED MARKETS, LOW DEMAND – LOW EFFICIENCY, HIGH COST – LACK OF RESOURCES, KNOWLEDGE, TECHNOLOGY, COMPETENCES, SKILLED SPECIALISTS © Andrey Medvedev
INTERNATIONAL BUSINESS ENVIRONMENT: WHERE?
DIFFERENT POLITICAL AND ECONOMIC ENVIRONMENT
– POLITICAL RISKS, GROWTH RATE, INFLATION
DIFFERENT CURRENCIES
– EXCHANGE RATE FLUCTUATIONS
NATIONAL REGULATION DIFFERENTIALS
– ESTABLISHMENT, TAXATION, FUND REMITTANCE, CURRENCY CONVERTIBILITY
NATIONAL CULTURAL DIFFERENTIALS
© Andrey Medvedev
RUSSIA: BUSINESS OPPORTUNITIES
Igor Savelyev, Wrigley’s chief for Eastern and Southern Europe: “We’re open to more acquisitions in Russia.
There’s
huge growth opportunity
.” 17.09.2007.
Peter Forster, GM Europe president: “We remain
bullish and dedicated to Russia
.” 11.11.2008, at the ceremony of official opening a new plant in St. Petersburg.
Sanjay Khosla, president of Kraft Foods International Inc: “We have already invested $100 million in the construction of the coffee plant...
This year we will invest $50 million more to double that capacity.
According to our forecasts,
the crisis will not change anything
… We see this trend clearly, even in the first months of 2009.” 09.06.2009, an interview with Vedomosti newspaper.
© Andrey Medvedev
RUSSIA: BUSINESS OPPORTUNITIES
Unilever
plans to spend $140 million
on building Russia’s largest ice cream factory.
Unilever so far has 2,000 employees in its Russian companies Antoine de Saint Affrique, executive vice president of Unilever’s Central and Eastern European businesses: “The potential for growth is enormous here”.
Russia is “a key strategy priority” for Unilever, as it has “been raising market share” and will “continue to do so.
We are
extremely active in this country
”.
03.07.2009, an interview with St. Petersburg Times newspaper.
© Andrey Medvedev
RUSSIA: BUSINESS OPPORTUNITIES
Intel has hired some
600 Russian computer specialists
. Moscow based Elbrus and its Novosibirsk subsidiary Unipro – two prominent but sash-strapped research centres – signed an agreement with Intel in May, 2004. The employees will
actually be on the Intel’s payroll
.
Christian Anderka, Intel spokesman: “This makes Russia
a very significant R & D centre for us
. This is part of our commitment to invest in growing economies.” Hewlett-Packard announced plans to open a
research centre in St. Petersburg
as a result of a strategy “establishing research centres in growing economies.” Shane Robison, HP executive vice president and chief strategy and technology officer: “Russia’s high growth and pool of talent make it
an exciting location
to expand HP’s global research capabilities.” 30.01.2007, the statement distributed on the web.
© Andrey Medvedev
COUNTRY RISKS (THREATS)
Possible
regulation changes
Low level of
economic freedom
High level of
corruption
index Two-digit
inflation
Dependence on
oil prices Growing gap
between rich and poor families
NEVERTHELESS!
FOREIGN COMPANIES
WIN 78 PERCENT OF TAX CASES
BROUGHT AGAINST THEM BY THE STATE SINCE RUSSIA HAS RAISED EXPORT DUTIES ON TIMBER, FORESTRY FIRMS INVESTED IN PROCESSING THERE © Andrey Medvedev
GOALS OF INTERNATIONALISATION: WHAT FOR?
DEMAND FACTORS
– MARKETS; CUSTOMER ACCESS
SUPPLY FACTORS
– UNIQUE OR CHEAPER
RAW MATERIALS
– PRODUCTION EFFICIENCY (
LABOUR
, ETC.) –
KNOWLEDGE
, TECHNOLOGY, COMPETENCES, SKILLS – ATTRACTIVE
BUSINESS CLIMATE
(REGULATIONS, ETC.)
INTERNATIONAL DIVERSIFICATION OPPORTUNITIES
© Andrey Medvedev
FOREIGN MARKET AND/OR INDUSTRY ENTRY
MARKET ENTRY
INDUSTRY ENTRY
RUSSIA IS MAINLY A
MARKET
FOR COMPANY’S PRODUCTS RUSSIA IS VIEWED AS A
SET OF RESOURCES
INVESTMENT IS NOT NEEDED
(OR COULD BE RELATIVELY SMALL TO SUPPORT COMMERCIAL / DISTRIBUTION OR ADMINISTRATIVE FUNCTIONS) RESOURCES MAY BE IMPORTED OR MAY BE PROCESSED ON THE SPOT (
FOREIGN DIRECT INVESTMENT
USUALLY TAKES PLACE) © Andrey Medvedev
MARKET ENTRY FOLLOWED BY INDUSTRY ENTRY: FORD MOTOR
Ford Motor
, a U.S. MNC, was selling its passenger cars in Russia since the beginning of 1990s. In 2001, Ford after investing $150 million set up a facility in a
Town of Vsevolozhsk, Leningrad Region
to assemble
Focus
cars.
A number of employees is 2000 persons.
© Andrey Medvedev
FOREIGN OPERATION METHODS (FOM): HOW?
ANY TYPE OF BUSINESS ACTIVITY THAT CROSSES NATIONAL BORDERS
INTERNATIONAL COMMERCIAL OPERATIONS
– MERCHANDISE TRADE AND SUPPORTING OPERATIONS; TRADE IN KNOWLEDGE, TECHNOLOGY, KNOW-HOW; TRADE IN SERVICES
INTERNATIONAL CONTRACTUAL OPERATIONS
– LICENSING, FRANCHISING, CONTRACT MANUFACTURING
INTERNATIONAL INDUSTRIAL AND TECHNOLOGY CO-OPERATION
– JOINT PROJECTS
FOREIGN DIRECT INVESTMENT
– INTERNATIONAL INSTITUTIONAL INTEGRATION © Andrey Medvedev
TIMING OF ENTRY: WHEN?
WINDOW OF OPPORTUNITIES
PREMATURE PHASE
(LOW DEMAND, ETC.)
WINDOW PHASE
– THE CHOICE IS TO TAKE A
FIRST-MOVER
VIEW OR A
FOLLOWER
VIEW
COMPETITIVE GROWTH PHASE
– NEW ENTRY IS RISKY
MATURE PHASE
– COMPETITION IS WELL ESTABLISHED © Andrey Medvedev
MULTINATIONAL CORPORATIONS
Responsibilities of International Manager
: Know a
content
and
specific features
of international business operations Understand
the main reasons
for foreign expansion Define
internationalisation goals
for the company Know the
nature and legal terms
of a multinational corporation’s organisation © Andrey Medvedev
MULTINATIONAL CORPORATION
AN ENTERPRISE WHICH
OWNS
OR
CONTROLS
PRODUCTION OR SERVICE FACILITIES
OUTSIDE THE COUNTRY
IN WHICH IT IS BASED
FDI
IS AN ACTIVITY WHICH IS SPECIFIC TO MNCs
PARENT COMPANY
IS LOCATED IN A
HOME
(
PARENT
)
COUNTRY
ITS
SUBSIDIARIES
(USUALLY WITH MAJORITY INTEREST OF A PARENT COMPANY) ARE LOCATED IN
HOST COUNTRIES
IF A PARENT COMPANY’S SHARE IN A FOREIGN ENTERPRISE IS NOT HIGH (USUALLY 49 PERCENT OR LESS) THIS ENTERPRISE MAY BE CALLED AS
AFFILIATED COMPANY
(AFFILIATE) © Andrey Medvedev
MNC COMPOSITION
THE MNC OF TODAY MAY WELL BE THE FOREIGN SUBSIDIARY OF TOMORROW A MULTINATIONAL COULD WELL BECOME THE
TARGET
OF A TAKEOVER BID BY FOREIGN MNCs © Andrey Medvedev
MNC COMPOSITION: BSH
BSH
(
Bosch und Siemens Hausgeräte GmbH
) is a Munich-based corporate group stemmed from a joint venture set up in 1967 between Robert Bosch GmbH and Siemens AG. BSH is today made up of
70 companies in 41 countries
, employing about 39,000 people.
At its
43 plants located in 15 countries
(Germany, France, Greece, Poland, Russia, Slovakia, Slovenia, Spain, Turkey, the United States, Mexico, Brazil, Peru, China, and Thailand), BSH produces a full range of major household appliances, including cooking equipment, dishwashers, refrigerators, freezers, washing machines, and dryers, as well as vacuum cleaners and small appliances such as coffeemakers, food processors, deep fryers, and irons.
With annual sales in the year 2008 in excess of
€8.8 billion
, BSH is the largest maker of household appliances in both Germany and Western Europe, and ranks third worldwide.
QUANTITATIVE DIMENSIONS OF MULTINATIONALS
NUMBER OF COUNTRIES
(INTERNATIONAL DIVERSIFICATION)
NUMBER OF SUBSIDIARIES II – NUMBER OF FOREIGN SUBSIDIARIES AS A PERCENTAGE OF TOTAL NUMBER OF SUBSIDIARIES
REVENUE GENERATED FROM FOREIGN OPERATIONS FOREIGN ASSETS,
AND
NUMBER OF FOREIGN EMPLOYEES
AS A PERCENTAGE OF TOTAL REVENUES, ASSETS, AND NUMBER OF EMPLOYEES
TNI –
INDEX COMBINING ALL THREE DIMENSIONS
(REVENUES, ASSETS, AND NUMBER OF EMPLOYEES)
© Andrey Medvedev
MNC CHARACTERISTICS: NESTLÉ
ASSETS OF WHICH ABROAD REVENUES OF WHICH ABROAD NUMBER OF EMPLOYEES OF WHICH ABROAD
TNI
$76.965 BILLION $65.396 BILLION $69.778 BILLION $68.586 BILLION 247 000 240 406
93.5%
(2004) NUMBER OF SUBSIDIARIES OF WHICH ABROAD (IN 86 COUNTRIES)
II
501 471 (13 IN RUSSIA)
94.1%
(2006) 2008: NET PROFIT WAS €12 BILLION (69.4 PERCENT GROWTH) © Andrey Medvedev
LARGEST MNCs BY REVENUES, $ BILLION
Corporation Wal-Mart Stores ExxonMobil Royal Dutch/Shell BP Toyota Motor Chevron Total General Motors ConocoPhilips Daimler General Electric Ford Motor * 2008 ** 2004 Country US US UK UK J US F US US D US US Revenues* 378.799
372.824
355.782
291.438
230.201
210.783
187.280
182.347
178.558
177.167
176.656
172.468
TNI,%**II,%** 24.1
83.3
63.0
75.5
71.9
81.5
49.4
56.6
74.3
34.0
39.2
40.3
72.8
37.8
48.4
71.2
57.2
51.8
47.8
48.7
68.0
60.2
© Andrey Medvedev
MULTINATIONALS WITH THE LARGEST TRANSNATIONALISATION INDEX
Corporation Nestl é Thomson Solvay ABB Electrolux Unilever Philips Electronics Roche Holdings SCA Northern Telecom Glaxo Welcome Cable and Wireless Country Switzerland Canada Belgium Sweden/Switzerland Sweden Netherlands/UK Netherlands Switzerland Sweden Canada UK UK TNI 93.5% 93.3% 89.6% 88.6% 88.3% 87.1% 85.4% 85.1% 79.7% 78.4% 76.5% 75.6% © Andrey Medvedev
GLOBAL REVENUE INDEX AND GLOBAL CAPACITY INDEX
PROPOSED BY P. LASSERRE, THE
GLOBAL REVENUE INDEX
REPRESENTS THE RATIO OF A COMPANY’S DISTRIBUTION OF SALES IN THE MAJOR WORLD REGIONS TO THE INDUSTRY’S DISTRIBUTION OF DEMAND IN THE SAME REGIONS THE
GLOBAL CAPACITY INDEX
REPRESENTS, IN A SIMILAR WAY, THE RATIO OF ASSETS OR PERSONNEL BY COMBINING THE GCI AND GRI IN ONE CHART, ONE OBTAINS A MAPPING OF THE GLOBAL AMBITION OF PLAYERS THE
GLOBAL STRATEGIC AMBITION
EXPRESSES THE ROLE A COMPANY WANTS TO PLAY IN THE WORLD MARKETPLACE AND HOW IT VIEWS THE FUTURE COMPOSITION OF ITS SALES AND ASSETS IN THE KEY REGIONS OF THE WORLD © Andrey Medvedev
MAPPING OF GLOBAL STRATEGIC AMBITION ACCORDING TO P. LASSERRE
1 Global Capability Index (GCI) Global Operator Global Player Regional Dominant Global Player Regional Player Exporter Global Exporter 0 0 Global Revenue index (GRI) © Andrey Medvedev 1
PARENT’S VALUES AND STRATEGIC DECISIONS
ETHNOCENTRISM
– STRATEGIC DECISIONS ARE GUIDED BY THE VALUE AND INTERESTS OF THE PARENT COMPANY ALONE
POLYCENTRISM
– STRATEGIC DECISIONS ARE TAILORED TO SUIT THE CULTURES OF THE VARIOUS COUNTRIES IN WHICH THE MNC COMPETES
REGIOCENTRISM
– A STRATEGY TRIES TO BLEND THE INTERESTS OF THE PARENT COMPANY WITH THAT OF THE SUBSIDIARY, AT LEAST ON A LIMITED REGIONAL BASIS
GEOCENTRISM
– THE MNC SEEKS TO INTEGRATE DIVERSE SUBSIDIARIES THROUGH A GLOBAL SYSTEMS APPROACH TO DECISION-MAKING © Andrey Medvedev
MNC VALUES: TOTAL
Total
is a multinational energy company committed to leveraging
innovation and initiative
a sustainable response to provide to humankind’s energy requirements.
The world’s fourth-largest oil and gas company and a world-class chemicals manufacturer, Total operates in more than 130 countries.
In addition to conducting its business according to the
highest standards of professional behaviour
, Total maintains an ongoing commitment to
transparency, dialogue and respect for others
.
Total is strategically dedicated to meeting the challenges faced by all its businesses when developing natural resources,
protecting the environment
, integrating its operations into
host country cultures
, and
dialoguing with civil society
.
© Andrey Medvedev
MNC GENERAL PROFILE: STORA ENSO
The second largest
paper & board producer
in the world. It is an integrated forest products company producing magazine papers, newsprint, fine papers, packaging boards, and wood products.
Total sales
were EUR 12.2 billion in 2003.
Percentage of sales by country
is: Germany (15 percent), North America (11), UK (11), Sweden (8), France (8), Finland (6), and other countries (33 percent).
Capacities
are located in Finland (35 percent), Sweden (24), North America (17), Germany (15), other Europe (8), and Asia (1 percent).
Average
number of employees
in 2004 was some 44 000.
Percentage of employees by country
is: Finland (34 percent), Sweden (21.3), USA (13.7), Germany (10.8), France (3.1), and other countries (17.1 percent).
TNI
(2004) = 68.2%.
II
= 88.8%.
© Andrey Medvedev
MNC PRESENTATION: BASF
In 1865 the stock corporation Badische Anilin- & Soda-Fabrik (
BASF
) was founded by Friedrich Engelhorn for the production of coal tar dyes and preliminary products.
BASF is the world’s leading chemical company with customers in more than 170 countries, more than 100 large production sites in 41 countries and approximately 94 000 employees. The number of subsidiaries is 298, of which 241 are located outside Germany.
In 2004, BASF posted sales of €37.5 billion: 22.5 in Europe (15.2 in Germany), 9.9 in Americas, and 5.2 in the ROW. TNI = 54%.
BASF supplies 8,000 products from its five business segments: chemicals (19% of total sales), plastics (28%), performance products (21%), agricultural products & nutrition (14%), and oil & gas (14%). BASF's customer industries are chemical, automotive, energy, agriculture, construction, and others.
BASF's strategic goal is to continue to grow profitably.
© Andrey Medvedev
MNCs IN THE WORLD
A NUMBER
OF ENTERPRISES CLASSIFIED AS
MNC
APPEARS AS 77 000 (UNCTAD REPORT, 2005)
SUBSIDIARIES
OF MNCs COUNT IN EXCESS OF 850 000.
NUMBER OF EMPLOYEES
AT MNCS’ SUBSIDIARIES AMOUNTS TO 72 MILLION (2005) MNC OUTPUT ABOUT
ONE-FIFTH
OF THE
GROSS INTERNATIONAL PRODUCT
MNCS CONTRIBUTE TO
2/3
OF THE
WORLD TRADE
IN SOME COUNTRIES, A SHARE OF MNC AMOUNTS TO
ONE THIRD OF THE GDP
© Andrey Medvedev
LARGEST MNCs IN EUROPE: COUNTRY OF ORIGIN
GERMANY
FRANCE 7 5
UNITED KINGDOM 3 ITALY 2 RUSSIA SWITZERLAND 1 1 NORWAY 1
DAIMLER, VOLKSWAGEN, SIEMENS, E.ON, DEUTSCHE POST, METRO, DEUTSCHE TELECOM TOTAL, CARREFOUR, ARCELORMITTAL, PEUGEOT, ELECTRICIT É DE FRANCE ROYAL DUTCH SHELL, BP, TESCO ENI (ENERGY), FIAT GAZPROM NESTL É STATOILHYDRO © Andrey Medvedev
ADVANTAGES OF MULTINATIONALS
ECONOMIES OF SCALE MANAGERIAL AND MARKETING EXPERTISE ADVANCED TECHNOLOGIES FINANCIAL STRENGTH DIFFERENTIATED PRODUCTS © Andrey Medvedev
ST. PETERSBURG AND LENINGRAD REGION (OBLAST)
FINLAND
LAKE ONEGA
Svetogorsk Priozersk Vyborg
LAKE LADOGA
Podporozhje Lodeinoe Pole Primorsk
GULF OF FINLAND
ESTONIA
Sosnovyi Bor Ivangorod Kingisepp Gatchina
ST. PETERSBURG
Vsevolozhsk Petrokrepost Kirovsk Volkhov
LENINGRAD OBLAST
Tikhvin Tosno Kirishi Slantsy The important industrial centres Luga © Andrey Medvedev
MNC GENERAL PROFILE PRESENTATION: ASSIGNMENT
IN GROUPS OF 2 SELECT A MULTINATIONAL CORPORATION SEARCH FOR INFORMATION ABOUT THE MNC – REPORTED DATA – THE LAST NEWS STUDY THE INFORMATION COLLECTED PREPARE A REPORT ON MNC’S GENERAL BUSINESS PROFILE – A WRITTEN REPORT (2 PAGES) – AN ORAL PRESENTATION BY SELECTED TEAMS, SEPTEMBER 14 (5 MINUTES) © Andrey Medvedev