Transcript Document

Policy Issues
IT Work force
Department of Information Technology
Govt. of Madhya Pradesh
Madhya Pradesh
Agency for Promotion
of
Information Technology
IT Workforce at District Level
Capacity
• District Level – 50 District E Gov Managers
• Block Level – 320 Astt District E Gov Managers
• Data Entry Operators at District Level
Training and Infrastructure
• Training conducted for District e-Governance Managers
and Assistant e-Governance Managers .
• DIT is planning to give
(Computer , Laptops etc ).
supporting
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Infrastructure
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Distt e-Gov Society Bylaws
DeGS bye laws
Aims & Objectives –
i. Roll out and maintain Electronic Citizen Services
ii. Authorise Kiosks
iii.IT inputs to Govt Officers
iv.To collect user charger
v. Recruit persons on the rolls of the DeGS
vi.HR development in field of IT
vii.Procure IT Hardware, Software & Services
viii.Do all necessary activity to promote IT
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Distt e-Gov Society Bylaws
DeGS bye laws
• Membership
i. Patrons – invitation by the board
ii. Institutional – fee Rs 25000
iii.Honorary – sponsored by the board
iv.Ex Officio
v. Ordinary – fee Rs 5000
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Distt e-Gov Society Bylaws
DeGS bye laws
• Fund
i. User charges – from kiosk for e-Governance
services
ii. Grants & Subsidies
iii.Donations, Membership fee
iv.Loans from financial institutions
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Distt e-Gov Society Bylaws
DeGS bye laws
• General body
i. Chairman – Incharge Minister; Vice Chaiman – MP of the
Distt
ii. Member Secretary – Collector
iii. Member – MLA, SP, DFO, DDA
iv. At least one meeting in a year
v. Quorum – 5 or 1/3 whichever is more
vi.Work – Policy decision, Annual budget, Nomimate
CEO/Member Secretary of the board, Matters referred by
the board, Nominate 2 members & 2 officers for the board
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Distt e-Gov Society Bylaws
DeGS bye laws
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Board of Directors
Chairman – Collector
CEO & Member Secretary – ADM /Eminent person
Members –SP, DFO, DDA,2 member elected by the Gen
body
• Quoram – 5
• Work- Exercise all financial & Admn. Powers, fram general
guidelines to provide Citizen Service, Raise funds, Make
rules to manage property and funds, decide service
conditions of employees, Annual account and budget, hiring
of IT professionals , Can delegate powers to the CEO
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Distt e-Gov Society Bylaws
DeGS bye laws
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General
Can appoint financial controller
No remuneration for the members
But actual expenditure can be reimbursed
All e-Governance Manager/Asstt managers/Data
Entry Operator are employees of DeGS
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e-Gov Managers – Key Responsibility Areas
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Administrative & Managerial
Technical support
E –Gov Project Implementation support
Coordination
Crisis and conflict management
Security and Legal Aspects
IT Facilitation to various Agencies
Leading a Team
Working with Innovative Foresightness
Monitoring and Reporting
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Task Categories for e-Gov. Managers
• Building IT Capacities of Govt. Functionaries
• Providing operational support for Core IT Infrastructure
• Technical facilitation for e-Governance projects and
programs
• Awareness and Communication
• Compliance of standards, guidelines and instructions
• Coordination with State IT Department
• Secretarial Support to DeGS
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Building IT Capacities of Govt. Functionaries
• Assessment of Capacity Building Needs in all the district
and sub-district level Govt. Offices.
• Preparation of District IT Capacity Building and Training
Plan.
• Coordinate with IT Capacity Building and Training Service
provider agencies and MAP_IT for conducting Trainings.
• Provide support in designing of training curriculum as the
need of respective departments and trainees
• Provide facilitation and logistic support for conducting
trainings in the district.
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Contd..
Building IT Capacities of Govt. Functionaries
• Provide technical support department level training and
capacity building activities.
• Identify capacity building issues and bring them in the
notice of District eGovernance Societies for redressal.
• Disseminate information on various IT and eGovernance
Training Programmes among govt. departments.
• Assist govt. offices to plan and implement IT Projects and
facilitate them for hiring technology specific expert services
if required.
• Time to time update DeGS with the status of capacity
building in the district.
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Providing operational support for Core IT
Infrastructure
• Operationalization of Common Service Center (CSC)
– Concurrent assessment of CSC functioning and compliance of CSC
Guidelines.
– Regular monitoring of CSC services and transactions.
– Issue necessary instructions to CSCs after approval of DeGS
– Coordination with Service Center Agencies (SCA) of CSC to
improve services CSCs and strict compliance of CSC guidelines.
– Conduct inspection visits of CSCs with support of Assistant
eGovernance Officers.
– Track and consolidate CSC related issues and present it at
appropriate level for remedial actions.
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Providing operational support for Core IT
Infrastructure
• State Wide Area Network (SWAN)
– Disseminate information on SWAN offerings in govt.
departments/offices and facilitate them in getting SWAN
Connectivity.
– Disseminate knowledge on best practices and effective use SWAN
in all the departments offices.
– Ensure strict compliance SWAN Guidelines at district and subdistrict level Point of Presences (POPs) with support Asst.
eGovernance Managers.
– Concurrent handholding of Asst. eGovernance Managers in network
debugging and troubleshooting.
– Escalate technical issues related to SWAN at appropriate level.
– Preparation of Activity Plan for optimum utilization of SWAN.
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Providing operational support for Core IT
Infrastructure
• eProcurement
– Disseminate information on eProcurement System in
govt. departments.
– Hands-on support for uploading tenders and bid
processing on eProcurement System.
– Conduct trainings for Bidders on bidding methodology.
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Technical facilitation for eGovernance projects
• Assess
implementation
status
of various
state/national
level
eGovernance
Project/programmes in the district and update
DeGS as well as MAP_IT on same.
• Provide technical support in implementation.
• Coordinate with line departments and MAP_IT for
redressal of technical issues.
• Concurrent
follow-up
on
project
timelines/milestones and update DeGS to take
necessary decisions.
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Awareness and Communication
• Preparation of Awareness and Communication
Plan as per districts specific needs and present it
before DeGS for approval and necessary action.
• Concurrent assessment of Awareness and
Communication Needs in the district.
• Conduct regular workshops, seminars, IT events,
etc. to generate awareness on IT/eGovernance.
• Conduct Rural Outreach Activities to generate
awareness among citizens on IT enabled or Online
services available in their locality.
• Preparation of content for Press News to be
published in news papers.
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Compliance of standards, guidelines and
instructions
• Compile of Guidelines, standards and instructions
under each project/programme at district level and
circulate to concerned stakeholders for better
compliance.
• Provide necessary support for right interpretation
and handholding for effective compliance.
• Update DeGS with latest guidelines and
instructions for better decision making.
• Identify issues related to compliance and escalate
at appropriate level for necessary action.
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Secretarial Support to DeGS
• Conduct Meetings of DeGS in regular intervals.
Prepare Agenda of DeGS Meetings, Finalize
meeting dates with collector, Circulated Agenda
and invite DeGS Members.
• Prepare minutes of the meeting with action points
and circulate among members after approval of
chairman.
• Prepare/Draft all the reports and communication on
behalf of DeGS.
• Receive, File and present all the communication
received in DeGS.
• Compliance Tracking of DeGS decisions.
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Coordination with State IT Department
• Coordinate with State IT Department for guidance
on various technical and managerial issues.
• Effectively present district specific various IT needs
in terms of capacity building, awareness and
communication, budgetary support, facilitation, etc.
at state level.
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Roles & Responsibilities of Data Entry Operator
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Assist Distt e-Governance Manager.
Coordinate with all Assistant e-Gov Managers.
Handle office Management.
Handling of all the documents and files related to
e-Governance.
• Assist in handling Accounts of e-Governance
Society.
• Take care of inward and outward
correspondences.
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Establishment & Logistic issues
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Sitting arrangements for e-Gov Managers.
Computer System with UPS and Printer.
Internet Connectivity (SWAN Activation).
Stationary.
TA/DA Policy.
Local Conveyance Policy.
Accidental / Health assistance policy.
Health Insurance.
Attendance.
Leave Policy (already proposed in Rule Book)CL-13, ML-15. Maternity Leave-90days(As per Maternity Benefit
Act, 1961. Paternal leave- 15days.
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E-Gov Managers’ FAQs -1
• Where to sit ?
• Who will be immediate boss ?
(specially at block level )
• Who will bear mobile /travel/medical Expenses?
• From where to get stationary, computer ,
furniture and other basic things ?
• Who will do housekeeping ?
• How will MAP_IT control, command or care us ?
Will there be a dual control and report system?
• can any officer in the dist. Assign us any work at
any time or some protocol will be followed ?
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FAQs -2
• What will happen after one year ? Is there any possibility
to become permanent Government servant ?
• Will get any increment after completing one year ?
• Will it be compulsory to reside at dist/block HQ / Posting
place ?
• Security /accommodation issues for girls @ block level ?
• At block level ,one-person-army with no office and no
support staff ? How will run the show ?
• What if they do not follow technical advise ?
• Transfer issues.
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FAQs -3
• How the regular attendance will be ensured ?
• What will be the reporting format ?
• Who will be disciplinary authority ?
• how to coordinate with NIC and Dist Manager LSK ?
What will be status and relation matrices with reference
to these two authorities ?
• What will be role in meetings ?
• Who will be single point of contact in the block/district
and state level ?
• Will get some common identity cards/common email and
any common portal ?
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e-Governance Seminar in 50 Districts
• Requirements1. Hall with Projector and Screen
2. 100 attendees sitting arrangement.
3. Printing of posters and brochures.
4. Printing of Invitation Cards.
5. PPT presentations on e-Gov initiatives/projects rolled
out in
district.
6. Speakers (at least 3)
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Policy Issues
NeGP and
State IT Plans
Department of Information Technology
Govt. of Madhya Pradesh
Madhya Pradesh
Agency for Promotion
of
Information Technology
NeGP-Institutional Framework at State Level
State Government
State eGov Council (CM)
State eGov council
• Chief Minister
• Chief Secretary
• Secretary IT
• HoD
• Finance
State Apex Committee (CS)
DIT
SeMT
Program Management
Departmental
Committee
DeMT
PeMT
Project Management
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State Apex Committee
• Chief Secretary
• HoD
• Finance Dept
• Secretary IT
• NIC
Details :
http://mit.gov.in/content/te
mplates‐guidelines
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NeGP – Vision
• Make all Government services accessible
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to the common man in his locality,
through common service delivery outlets
and ensure efficiency, transparency & reliability
of such services at affordable costs
to realise the basic needs of the Common man.
Tasks driving NeGP Vision
Our Deliverables under NeGP Framework
Create Common Service Outlets
Setup CSCs (Citizen Service Centre) through PPP
(Public Private Partnership)
Connectivity & Data Center
SWAN and SDC
Services
31 Mission Mode Projects (MMPs)
Increased Capacities to Build & Operate
such System.
Capacity Building Scheme (SeMT, Specialized
Trainings, Awareness and Communication, etc.)
Information Linking, Sharing and
Interoperability.
National/State Service Deliver Gateways (NSDG and
SSDG)
eGov Standards and Guidelines
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NeGP – Strategic Interventions
• State wide Common Infrastructure
– SDC (State data centre) , SWAN (State wide Network),
SSDG ( State Services Delivery Gateway) and CSC (Citizen
Service Centres)
• 31 Mission Mode Projects
– High priority projects supported by NeGP.
• Capacity Building
– SeMT, PeMT, Specialized Training Programs (STeP)
,Awareness and Communication, etc.
• Interoperability and Resource Sharing
– eGov. Standards and Guidelines
– http://mit.gov.in/content/templates‐guidelines
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Mission Mode Projects
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NeGP comprises of 31 Mission Mode Projects (MMPs) encompassing 10
Central MMPs, 10 State MMPs , 7 Integrated MMPs and 4 New (Health,
PDS, Education and Indian Post) spanning multiple Ministries/ Departments.
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What is Mission Mode : "Mission Mode" implies that the objective and the
scope of the project are clearly defined, that the project has measurable
outcomes and service-levels, and the project has well-defined milestones and
timelines for implementation.
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MMPs are owned and spearheaded by various Line Ministries concerned for
Central, State, and Integrated MMPs. The concerned Ministry/ Department is
entirely responsible for all decisions related to their MMPs.
Mission Mode Projects
.. lay the foundation and provide the impetus for long-term
growth of
e-Governance within the country
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Mission Mode Projects
CENTRAL
STATE
INTEGRATED
Banking
Agriculture
CSC
Central Excise and
Customs
Commercial Taxes
e-Biz
Income Tax
E-District
e-Courts
Insurance
Employment Exchange
e-Procurement
MCA 21
Land Records
EDI For eTrade
National Citizens
Database
Municipalities
National e-governance
Service Delivery Gateway
Passport
Gram Panchayats
India Portal
Immigration, Visa and
Foreigners Registration&
Tracking
Police
Pension
Road Transport
E-Office
Treasuries
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e-Transaction Categories
Category A
Category B
Category C
 All statutory/non statutory Utility
Bill  Other
B2C
services
in
G2C,
G2B payments
Transactions
segment
 Payment of taxes by citizens
 Payment
of
subsidies/
Scholarships/ Social welfare
transfers
 PDS/Rural
transfers
development
 Web based self service e-Gov
transactions to citizen
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 All e-Transactions
not covered by Cat
A&B
 All
Cat A & B
transactions
involving
multiple
visits to counter
Status of E-Transactions in State
CAT A
Actual
Dec’12
CAT B
80,42,437
Target
Mar’13
CAT C
10,40,055
95,32,244
TOTAL
-
1,86,14,736
Quarter IV
(Estimated 20% Increase)
2,23,37,683
Total No of e Transaction - Category wise
(Q3)
REMARKS
Total Transactions (Q to Q)
22,337,683
18,614,736
9,532,244
8,042,437
8,931,276
1,040,055
Quarter II
Category A
Category B
Category C
Quarter III
Quarter IV (
Estimated 20%
Increase )
A detailed excel sheet has been provided along with this presentation in case there are revisions to the target. Please click
on the image to open the file
Figures till Dec 2012
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