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Innovating for a Sustainable Future 2011Highlights Revenue Profit before tax Earnings per share £1,068.4m £242.2m 122.5p ↑ 6.6% ↑ 25.9 ↑ 28.4% Landfill waste Energy consumption 1% Club time ↓ 42.9% ↓ 4.9% 4,679 hours continuing operations Continuing operations ↑ 132% Innovating for a Sustainable Future Employee volunteering programme Who We Are Innovation is the spirit that drives us forward Focussed on our customers needs and wants Experts with a reputation for research, quality and innovation built over 80 years Dedicated to the separation, concentration, purification and derivatisation of natural products Committed to a better future with green technology and responsible sourcing strategies Innovating for a Sustainable Future Leaders in the production of speciality ingredients for high growth markets Where We Operate 17 Manufacturing Sites 18 R&D Centres 46 Sales Offices Head Office Manufacturing Site Sales Office Europe Americas Asia Rest of World Innovating for a Sustainable Future 33 Countries A History of Innovation 1950 1985 2010 1925 1991 2006 1970s First tobegins develop intrading thea wheat USA Medilan Croda Launch Expansions of is Optisol Crodasone accredited of business range with asWin,of 1920s 1930s 1940s refining process 1950s 1960s 1976 1996 1964 1941 1989 2007 2012 Crotein Q the Start ofasaofaprogramme of Listed Launch Application Span public &company Tween Publication of first first trulyesters quaternised Super-refining excipients sorbitan nanotechnology forto food, achieve Corporate Sustainability Social Report protein and ingredients for Report pharma high purity and surfactants cosmetic for Responsibility (formally CSR (CSR) Report) pharmaceuticals applications oral care the Company’s outlining long term strategy and objectives 1970s 1980s 1990s 1998 1949 2008 Acquisition of first Sederma Launch of Polawax ,Global the and Publication subsequent launch of(GRI) most successful nonionic Reporting Initiative acylated peptides emulsifying wax infor use in Report anti-ageing cosmetics Innovating for a Sustainable Future withfirst based new protein operations ingredient “skin operations the dispersed Latin friendly” America silicone metal established and byoxides co-polymer the Asiainfor established Yorkshire Sun British with Care new Skinoperations and supplying Foundation began lanolin the and expansion established waxes of metal oxides business 1972 1986 1994 1961 2006 2012 1939 Introduction Production Launch oflanolin Hydrotriticum ofthe ofhigh first soluble Fluilan , apurity liquidis Acquisition Uniqema, Croda Hartolan joins London alcohol PVP, the collagen erucic acid first foraPVP the hydrolysed co-use variant ofwith lanolin for further expanding Croda’s Stock developed Exchange and FTSE 100in collagen treatment polymer of ALD cosmetics portfolio and presence list commercialised. of companies First co(Lorenzo’s oil) of lanolin stream product 2000s 2010s What We Do Consumer Care Sun Care & Biotechnologies Sederma Crodarom Health Care Performance Technologies Lubricants Innovating for a Sustainable Future Personal Care Crop Care Industrial Chemicals Coatings & Polymers Home Care Geo Technologies Polymer Additives Industrial Chemicals Our Nature Naturally derived ingredients Each year around 70% of raw materials are from renewable sources Sugars Botanical extracts Green processing Biocatalysis Fermentation No solvents and minimised waste by-products Minimised environmental impact Biodegradability Low and non-toxic products Innovating for a Sustainable Future Biopolymers What is Sustainability? For Croda it’s simple, doing business sustainably means doing business the right way. The right way by our people, the environment, the communities we work within and those organisations we work with. Our commitment We recognise that it is not just about our products, how they are made or how they are used, but also the impact of everything we do on the economy, environment and society. Innovating for a Sustainable Future “Sustainable development is development that meets the needs of the present without compromising the ability of future generations to meet their own needs”. (Brundtland Report) Embedding Sustainability “ We feel that through our emphasis on emerging markets and technologies, we are making our own small contribution, going beyond “not compromising” and actually “enhancing” the capabilities of future generations. Steve Foots, Group Chief Executive ” all functions and individuals are valued; leaders will have as their primary objective to build other leaders; we will achieve our goals through excellent and constant communication and setting clear objectives; continually improve; and continue to be an ethical and responsible company. Innovating for a Sustainable Future At Croda CSR is all ‘Our Responsibility’ and is at the heart of Our Vision, which states that: Delivering Our Sustainability Strategy CSR Management Structure – CSR Steering Committee Innovating for a Sustainable Future Our Material Issues Environment Health & Safety Employees Responsible Sourcing 1. Renewable Raw Community Materials 2. Responsible Palm Oil Sourcing 3. Product Data Gathering Health & Safety 1. Process Safety Management 2. Occupational Health & Safety Low Employees Our People 1. Recruitment & Retention 2. Compensation & Benefits 3. HR Policies & Systems 4. Talent Management & Employee Development 5. Performance Management Impact & Risk to Croda Our Neighbours Community 1. Community Communication 2. Community Involvement 3. Community Education Innovating for a Sustainable Future Stakeholders 1. Corporate Stakeholder Responsible Sourcing Engagement 2. Ethical Supply Chain High Our World Environment 1. Air Quality & Climate Change 2. Water Quality & Supply 3. Landfill Waste Importance to Stakeholders Corporate Stakeholders Our Partners Corporate High Key Material Issues & Targets Air Quality & Climate Change Based on 2010, reduce total Group energy consumption by 5% by 2015 Reduction in GHG emissions to ensure we progress towards fully sustainable operations Based on 2010, reduce total Group VOC emissions by 10% by 2015 Minimise our environmental burden from water consumption and waste water discharges Landfill Waste Based on 2010, reduce total Group water consumption by 10% by 2015 To achieve 100% compliance with effluent discharge consents by 2015 Based on 2010, reduce total Group waste to landfill by 20% by 2015 Phase out the deposition of waste into landfill sites Occupational Health & Safety A sustainable reduction in the rate of injuries Sustained year on year improvement on the frequency of injuries to all personnel across all manufacturing sites and offices, to ultimately reduce the rate to 0.2 per 100,000 hours worked on a sustainable basis Innovating for a Sustainable Future Water Quality & Supply To have 25% of the Group’s total energy requirements generated from non-fossil fuel sources by 2015 Key Material Issues & Targets Renewable Raw Materials A sustainable product portfolio and new product development dedicated to meeting customer needs Support sustainable Palm Oil and Palm Kernel Oil, working with the industry on securing a sustainable source of derivatives Product Data Gathering Leaders in the quality and quantity of product sustainability data Corporate Stakeholder Engagement Open ongoing engagement with key stakeholders to identify and review material issues for our business and all our partners Work more closely with suppliers and RSPO to seek ways to source sustainable PO and PKO derivatives wherever possible during 2012 Ensure that the small quantity of PO purchased directly is sourced sustainably by seeking certification by the end of 2012 under RSPO guidelines Complete a gap analysis for the products within our Ingredient Sustainability programme by the end of 2012 to allow data gathering to start at manufacturing site level in 2013 Extend our formal survey to the top 50 customers across all market sectors in each region during 2012 Innovating for a Sustainable Future Responsible Palm Oil Sourcing Monitor the sustainability of new products by measuring the renewable raw material content and by assessing them against the 12 Principles of Green Chemistry during 2012 Key Material Issues & Targets Recruitment & Retention Attract, recruit and retain high calibre staff to support our business objectives Instil a high performance culture a consistent approach to performance management Community Involvement Put community communication into action, support future recruitment needs and enhance the performance of our employees Community Education Enhance our brand and reputation, and raise the profile of science, technology and engineering To complete one global employee engagement survey in 2014, which will then be conducted at least every third year All employees to have an annual appraisal via the Croda Aspire system by the end of 2015 Based on 2011, increase the total time spent in community related activity through the 1% Club by a further 20% during 2012 Increase the number of individuals in the Group using the 1% Club to 25% of the global workforce in 2012 To ensure that all operations with an R&D Centre create a formal ongoing science, technology and engineering programme with implementation by the end of 2012 Develop an internal Education Ambassador training programme to underpin community education activity by the end of 2013 Innovating for a Sustainable Future Performance Management All regions to have a programme of local graduate and trainee recruitment by the end of 2013 Our 2011 Performance Over £33 million of our capital expenditure projects since 2010 deliver environmental benefit Innovating for a Sustainable Future Our 2011 Performance Percentage Percentage of Renewable Content in New Products by Industry Sector Innovating for a Sustainable Future Industry Sector ModiSurf™ Clarity Resistem™ NatraGem™ Perfad™ 3000 & 3050 Carbon Footprinting Our 2011 Performance Percentage of Employees Receiving Training by Year 4,679 1% Club hours = c. £83,800 Innovating for a Sustainable Future Over 78, 500 hours training Total 1% Club Hours Worked in the Community and Percentage of Employees Accessing the scheme Innovating for a Sustainable Future We believe we are doing the right things… We would like your views as a key stakeholder