Transcript FIRO-B - CTR training

®
FIRO-B Workshop
Facilitator: Ian Govier
FIRO-B
Workshop
Facilitator: Ian Govier
®
WS
O would some power
the gift to give us
To see ourselves
as others see us
It would from many
a blunder free us!
Robert Burns (1759–1796)
The Johari Window
The Johari Window
The Johari Window
The Johari Window
FIRO-B® stands for:
Fundamental
Interpersonal
Relations
Orientation
- Behaviour
Essentially,
FIRO-B® measures…
…how you typically
behave with other
people & how you
expect them to act
towards you.
FIRO-B® can dramatically increase
your understanding of behaviour
in areas such as the following:
• How you come across to others & why
this may not be the way you see yourself
or the impression you might want to make;
• How and why conflict develops between
well-meaning people;
• How to understand your own needs & how
to manage them as you interact with others.
FIRO-B® can be applied to:
Personal development
Team development
Relationship counselling
Conflict resolution
What do I / we want to
ACHIEVE or CHANGE
as a result of this workshop?
FIRO-B
®
Dr. Will Schutz
Psychologist
1925-2002
Originator
of FIRO-B®
(1958)
“…people
need
people!”
The FIRO-B® instrument
identifies three areas of
interpersonal need:
•Inclusion
•Control
•Affection
GW
Inclusion (I)
Inclusion
is about:
…recognition, belonging,
participation, contact with others,
& how you relate to groups
(refers to being involved with others)
Control (C)
Control
is about:
…influence, leadership,
responsibility & decision making
(refers to power)
Affection (A)
Affection
is about:
…closeness, warmth,
sensitivity, openness &
how you relate to others
(refers to being ‘up close & personal’)
What do you
consider to be some of
the key words or phrases
associated with the
3 Interpersonal Needs?
GW
The FIRO-B® instrument
measures two dimensions
for each need:
Expressed
Wanted
Expressed (e)
The behaviours a person
expresses towards others
(the behaviour that is actually initiated by you)
•Expressed Inclusion:
how often do you act in ways that
encourage your participation in situations?
•Expressed Control:
how often do you act in ways that
help you direct or influence situations?
•Expressed Affection:
how often do you act in ways that encourage
warmth and closeness in relationships?
Wanted (w)
How the person wants
others to behave or
feel towards them
(the behaviour that is desired
or you wish to receive)
•Wanted Inclusion:
how much do you want to
be part of others’ activities?
•Wanted Control:
how much leadership and influence
do you want others to assume?
•Wanted Affection:
how much warmth and closeness
do you want from others?
Essentially, FIRO-B® measures:
Frequency
Selectivity
Frequency
How often
the behaviour
will be shown
Selectivity
(Fussiness)
How many people
will the behaviour
be shown to
Example of Guttman Scaling
Lowest intensity of opinion, easiest to accept
1.
2.
3.
4.
My individual rights are important to me
I would vote to retain my individual rights
I would campaign to maintain my individual rights
I would actively campaign to maintain my
individual rights
5. I would fight for my individual rights
6. I would be prepared to use force to defend my
individual rights
Highest intensity of opinion, most difficult to accept
Predicting
our scores
Self-assessment
• 0-2
• 3–6
• 7–9
(Low)
the behaviours are rarely
displayed by you.
(Medium) the behaviours will be a
noticeable characteristic of
you but only some of the time.
(High)
the behaviours are noticeably
characteristic of you in most
situations.
I
E
W
C
A
I
C
A
E
M H M
W
H L H
Let’s examine
actual scores
Scores at
a Glance
Exploring
& Discussing
Personal / Team
FIRO-B® Scores
1. Which scale scores fit your self-concept most accurately?
2. Which scale scores fit your self-concept least accurately?
3. Based on the common history of the team members,
which scale scores seem to be most / least like those
that other team members would have predicted for you?
4. What values do you place on high or low scores on a
particular trait? Do you evaluate a high score on
Expressed Control as socially desirable or socially
undesirable?
Select one person with an expressed medium score in one
of the need areas and explore what this means for them.
Remember scores are about selectivity and frequency.
Some things you may wish to think about:
How does this behaviour work positively for you?
Are there any times when it has caused you a problem?
If there are two people with the same medium scores,
you may like to explore how that is different for each of them.
Please look at the two profiles of people who work
closely together and have the same scores for Affection.
1. How might the highlighted scores be apparent to someone
observing the behaviour of person A & B?
2. What challenges do you think each might face?
Debbie and Mike
Debbie and Mike have been married for 5 years. The relationship has
deteriorated over the last 3 years. Debbie is a conference organiser
and Mike is a computer analyst.
Here are their FIRO-B scores:
Debbie
& Mike
1. How do you think they met?
2. Discuss how their initial relationship worked?
3. What might have gone wrong?
4. Suggest a way forward for them?
FIRO-B® and Team /
Organisational Culture
Commitment
& loyalty to
relationships
Widespread
involvement
& recognition
Informal
individual
connections
Climate of
openness
& fairness
Inclusion
Acceptance of
new employees
Access to powerful
decision makers
Free exchange
of information
Decisiveness &
accountability
Dominance
Control
Consistency &
clear policy &
procedures
Win / lose
competition between
individuals &
departments
Over dependence on
staff & managers
Blind obedience
Performance
beyond
obligations
Trust between
managers & staff
Affection
Encouragement
& support given
& received
Frankness &
candour of
feedback
General level of
optimism
Warmth & ‘family
feeling’
Final
Thoughts
What will I / we
do differently
as a result of this workshop?
“If you
want to see
change…
…be the
change
you want
to see”
If we always do what
we’ve always done…
…we’ll always get what
we’ve always got!
If I do nothing
about it in 24 hours…
…I’ll
probably
do nothing
about it!
Enjoy
your
weekend
®
FIRO-B Workshop
Facilitator: Ian Govier