Transcript Slide 1

HEXAGON CONFIDETIAL
We at HEXAGON provides an opportunity in
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ERP Solution
BPO/KPO and Call Center Training
IT related Courses.
HEXAGON CONFIDETIAL
OUR BELIEF
The quest for talent is not
transitory but continuous;
accordingly we seek to foster
enduring relationship- built
on trust for client and job seekers.
MISSION
Constantly endeavor to provide
quality service in delivering “Human
Capital” that is vital to company’s
growth.
HEXAGON CONFIDETIAL
Hexagon has a mission of offering value
based
education.
By
intensive
and
meaningful teaching methods as well as
regular inputs from practicing managers,
Hexagon grooms its trainees to excel as
future managers and IT professionals, who
can compete with the very best in the global
arena and cater to the growing demands of
the corporate world.
HEXAGON CONFIDETIAL
 ERP is a business management system that integrates all facets of
the business including planning, manufacturing, sales and
marketing.
 ERP refers to a large, integrated information system that supports
many enterprise and data storage needs.
 An enterprise processes is a companywide process that cuts across
functional areas, business units, geographic regions and product
lines.
 ERP is essentially a collection of compatible software moduls,
possibly
interfacing to existing information systems that allow a company to
have
one comprehensive fully integrated information system.
 ERP utilizes ERP software applications to improve the performance
of
organizations' resource planning, management control and
operational
control.
HEXAGON CONFIDETIAL
The various modules provides by Hexagon
under ERP application are as follows.
Technical
Functional
New Dimensions
HEXAGON CONFIDETIAL
1. FI/CO (Finance & Controlling)
2. HR (Human Resource)
3. MM (Material Management)
4. SD (Sales & Distribution)
5. PM (Plant Maintenance)
6. PS (Project System)
8. QM (Quality Management)
HEXAGON CONFIDETIAL
1. ABAP/4 (ADVANCE BUSINESS
APPLICATION PROGRAMMING)
2. BASIS
HEXAGON CONFIDETIAL
1. CRM (Customer Relationship Management)
2. SCM (Supply Chain Management)
3. SEM (Strategic Enterprise Management)
4. SRM (Supplier Relationship Management
HEXAGON CONFIDETIAL
 We suggest the module on the basis of
Educational Qualification and Industrial
Experience of the candidate.
HEXAGON CONFIDETIAL
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C / C++
ASP. NET
JAVA
Core Java
Advance Java
Linux Operating System
Embedded System
Oracle 10g
Oracle 11i
Microsoft.NET for Developers :C#
PERL Programming
Basis of XML
PHP
SQLserver
Web Designing
SEO
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Implementation jobs
Customization jobs
Maintenance jobs
Scaling project jobs
End-user jobs
Business development jobs
Consulting jobs, etc.
HEXAGON CONFIDETIAL
• Call centers are comparatively a recent introduction to
the world of career options in India. The career avenues
provided by call centers is one of the best suited and
growing option which even a fresher can opt for. With the
opening up of the Indian economy and the advent of
globalization more and more companies from abroad are
basing or outsourcing their call centre services to India.
• A call centre is a service centre with adequate telecom facilities,
access to internet and wide database, which provide voice based or
web-based information and support to customers in the country or
abroad through trained personnel. Call centers exist in all sectors of
business including banking, utilities, manufacturing, security,
market research, pharmaceuticals, catalogue sales, order desk,
customer service, technical queries (help desk), emergency
dispatch, credit collections, food service, airline/hotel reservations
etc. The wide area of services provided by the call centers makes it
a lucrative career with a range of opportunities.
HEXAGON CONFIDETIAL
 Education level doesn't
matter.
 Good work environment
 Attractive salary (2.5 to
3.5 Lakhs per Annum)
 Good Benefits
 Flexibility of time
 Attractive life style
 Transport facility
HEXAGON CONFIDETIAL
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The Call Center training programme at Hexagon is designed to teach the
fundamental skills in a contact center environment including hands on
technical training, communication skill and industry research. The training
modules have been designed after an intensive research to meet the
stringent quality standards set by International & Domestic Call Centers
today.
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Hexagon has designed to make you employable for call centre and BPO
industry. This program aims at imparting specialized skills in aspirant of
this industry by focusing on the areas where candidate needs
improvement. Call centre training is comprehensive training to shape up
your overall personality and knowledge level regarding this industry.
BPO and Call Centers demand an excellent command over spoken
English and the training needs are very rigorous. Career growth is equally
fast for who overcome the industry challenges. In our program on call
centre the training is very intensive and the course contents are designed
to make you readily employable for the industry. Our course is a workshop
that emphasizes on interaction and experimentation. Trainees learn
practically by doing, feeling and seeing and not just by listening. We
ensure that an energetic atmosphere is maintained throughout. In order to
speak with customer across the globe and answer queries satisfactorily
HEXAGON provide easy to follow step by step programs focusing on Basic
English, Standard English, and business communication skills etc.
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HEXAGON CONFIDETIAL
 The training at HEXAGON is not of the
conventional types, where one person speaks and
the others listen to him, this training is more
interactive where every trainee gets an
opportunity to come and express himself. Every
trainee at HEXAGON is made to believe that he
is the best and can cross any barriers on his way
to success.
HEXAGON CONFIDETIAL
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To equip trainees, professionals and other aspirants with relevant skills to achieve their
potential by developing world class programs, delivery mechanisms and consistent
focus on the processes.
To be the most preferred provider of training and development services for business,
soft skills and placement.
To create lasting relationships with our business partners by ensuring alignment of
objectives and business practices.
Focus is on preparing the participants for industries like BPO, KPO and Call Centers.
Course Description:
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The training needs of the personnel are changing from textbook concepts and general
theory to methods that enhance motivation and sense of professionalism. Hexagon
specializes in customizing the training for your Personnel. Our experience covers all
applications of Call Center Operations including: sales and customer service, technical
support and help desk. We understand the performance gaps of the participants from
the HR and then work to develop a turnkey training program to effectively address
those needs and hone the areas and skills that need improvement. Hexagon has design
and develop an appropriate training curriculum for BPO, KPO and Call Center and will
deliver the training using industry recognized training methods and tools. Each training
program contains minimal lecture and is augmented with case studies, group activities,
review sessions, and hands-on activities.
HEXAGON CONFIDETIAL
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Individual /Corporate Training.
Daytime, weekends, evenings and flexible hours available.
Personal attentions to everyone.
Well Experienced Consultant to Train you on ERP application.
Develop high level skills demanded by today’s leading customer contact
center.
• Enhance the opportunity for recruitment, employment and advancement in the
exciting, growing industry.
• Gain occupation specific training that mirrors the industry.
• Receive a certificate of completion and gain contact center knowledge and
experience. And above all
We provide 100% Job Assistance (modification of
resume, conduct mock interviews……….).
HEXAGON CONFIDETIAL
Hexagon Software & Consultancy Pvt. Ltd.
Contact Us- [email protected]
HEXAGON CONFIDETIAL