Transcript Programme Quality & Accountability

IASC Sub-Working Group on
Accountability to Affected Populations
How can clusters be more accountable
to affected populations?
Geneva - July 1, 2011
www.ecbproject.org
ECB Project: System wide approach
Improve
Field
Agency
access to learning opportunities
Field-based action research
Build support of country leadership
Develop
competencies to fit agency needs
 Business case for capacity building
Help
Sector
promote common standards
Build pool of professional, competent staff
Demonstrate return on investment
Accountability “Cloud”
What are we actually accountable for?
Sphere Standards Local Culture
Local Partner Codes
National Laws
Procurement Regulations
Govt. Standards
Code of Conduct Anti-Terrorist Act Assistance Delivery
HAP Standards
CARE Operations Manual
CARE Program Principles
Donor Compliance
Accountability Frameworks
UN guidelines Cluster Standards
Ubora
CARE Project Standards
Stakeholder Accountability “Cloud”
Who is actually accountable for what?
Peer NGOs
Communities
Local Partner
National Government
Contractors
Lead Member HQ Govt. Tech Depts.
CARE Member
Country Office
UN Resident Coordinator
UN Agency
Donor CARE International
RMU Humanitarian
Cluster
Coordinator
Coordinator
Stakeholder Power Relations
More power
Less power
Host Govt.
Beneficiaries
Trad. Leaders
Donor Govts.
Women
Senior Mgmt Nat. Tech Depts. Communities
Donor Reps
UN Agencies
Armed Groups
Agency
Vulnerable Groups
National NGOs
Local Partners
Cluster Coordinator
Peer Agencies
Common Elements of
Accountability
 Leadership/Governance
 Transparency
/ Information Sharing
 Participation
 Complaints
 Design,
& Feedback
Monitoring and Evaluation
Two-pronged approaches
Improving systems
Accountability of cluster
members to affected
populations
Cluster performance
measurement systems
Technical Competencies
Deployment of
accountability advisers
Mainstreaming (training
cluster coordinators)
Pilot Clusters – 1st phase
Shelter Cluster Pilot
WASH Cluster Pilot