Transcript NetInstall 5.0

NetInstall 5.0
perfect software-management
Stefan Rehberger
wants you to wake up with it
© by NetSupport GmbH
agenda
 company: NetSupport
 main product: NetInstall
 positioning
 unique
and definition
concepts and technologies
 secrets of success
 questions / discussion
© by NetSupport GmbH
company: NetSupport GmbH
 founded in Febr. ´95
 network-consulting & software
 30 employees in 2 locations:
Stuttgart (Ostfildern) and Munich
 turnover ´98 expected DM 5.6 million
 MS Solution Provider - SMS specialist
 Mission: building intelligent solutions
to reduce network management costs
© by NetSupport GmbH
positioning and definition
 network management areas
 security
 configuration
& administration
 problem-management
 operations
 backup
& recovery
 software-distribution
 performance-management
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positioning and definition
 frameworks and platforms
 support
 use
some areas
central database
 provide
 offers
interfaces for integration
strategy, not a solution
 there is no system covering all areas, but ...
 ... there are integrated point-solutions
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positioning and definition
 areas covered by NetInstall
- an integrated point-solution
software-distribution
complete support (perfectly)
configuration &
administration
change- and configurationmanagement, user-administration
security
security-administration
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software-management process
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unique concepts and technologies
 NetInstall 4.x - client-management
 travelling
user support
 software
on demand
 local
security handling
 flexible
 easy
 MS
and powerful scripting-language
to learn and use
logo compliant installation engine
 features,
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features, features, ...
unique concepts and technologies
 NetInstall 5.x - huge and spread environs
 load-balancing
and high availability with sites
 administration
of areas and departments
with multi-database-support
 support
 more
for laptops and remote PCs
ease of use with service on demand
 extended
reporting and integration (e.g. MS SMS)
 features,
features, features, ...
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1. step:
analysis of windowsenvironment
2. step:
workstation-setup and
customizing locally
3. step:
analysis of windowsenvironment again
4. step:
create installation script and
provide necessary files at project
folder
5. step:
distribute software like a
- software-station © by NetSupport GmbH
Travelling User Support (TUS) perfect solution with two techniques
 based on NT-feature
 user-desktop
with roaming profiles
 completed by NetInstall
 installation
of user- and machine-parts
 interactive
 login
 after boot-process
 start of program
 Software On Demand
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Software on Demand (SOD)
 dynamic software-installation
 not
with login (installation jam)
 checked
 if
upon program start
needed with user inquiry
 minimizes
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network traffic
Local Security Handling (LSH)
 problem: installation on locked down NT-PCs
 user-account
with limited rights
 rights
for registry and NTFS (e.g. WinSysDir)
 rights
for services and device-driver
 user-privileges
 transparency
(e.g. change of time)
of rights
 need for admin-rights !
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Local Security Handling
 traditional way (of other tools)
 divided
installation-scripts for admin- and user-part
 special
NT-service for admin-part
 problems
 synchronisation
 unknown
 no
between admin- and user-part
workstation-names for distribution
user- or group-related installation possible
 main reason: no communication between
user- and service-installer
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installation with local security
userlevel
useraccount
installation
program
NetInstall
installer
• personal desktop
• mru
• startmenu
• temporary internet files
• local groups
• HKEY_CURRENT_USER
communication
machinelevel
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adminaccount
installation
service
• system files
• application files
• hardware settings
• global groups
NetInstall
• HKEY_USERS
• HKEY_LOCAL_MACHINE
service
Service on Demand by
service-installation-service (SIS)
1.
2.
NI SIS
NetInstall Share
NI SIS
3.
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4.
5.
installation event
NetInstall 5.0 huge and spread environs
 special requirements
 big
amount of servers and locations
 laptops
and home-PCs (WAN)
 load
balancing
 high
availability
 decentralized
administration (hierarchical)
 need for site-concept
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site-concept (like NDS, AD)
 depends on physical and logical (!) structure
 objects: O, OU, Site, Server, Database
 site-types: LAN, WAN, Offline
 flexible site-assignment of clients
 decentralized, hierarchical administration:
several rights, inherited properties
 provides replication, compression,
installation by CD-ROM
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high availability and
load balancing - „in site“
ORG - CERN
OU - DESY Hamburg
SITE - backoffice
SERVER - group A1
SERVER - group A2
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high availability - „out site“
ORG - CERN
OU - DESY Hamburg
SITE - backoffice
SERVER - group A
OU - DESY Zeuthen
SITE - development
SERVER - group B
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replication
 configuration by assistant
 provides cascaded replication
 no
limits in levels
 no
limits of replication-services
 sending and receiving streams
 bandwidth and time-slots definable
 uses compression
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... and nearly unlimited features
 AutoUnInstall
 Time To Live (application durability)
 FastInstall
 AppRepair
 Machine-Replacement
 UnInstall by control-panel
 ... (time to stop here!)
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summarising
 perfect software-mangement based on
 requirements
 full
in practice
integration in network-os and frameworks
 special
and unique technologies
 TUS, SOD, LSH, SIS, ...
 support
of standards: SNMP, SMTP
 ease
of use and effortless distribution
 save
time with fast distribution and installation
© by NetSupport GmbH
secrets of success
 first of all: close relationship with lots of
customers and partners
 customers in all branches: e.g. Allianz AG,
Bayer AG, Deutsche Bank AG, DESY, Lonza
AG, Porsche AG, Siemens AG, STIHL AG, ...
 special consulting-services limited to
software-management
 partnerships: huge (HP, Compaq, debis, ...)
and specialised (4-Net, GFB, ...) companies
© by NetSupport GmbH
secrets of success
 partnership with SAP

SAPGUI-Frontend-Installation

SAPAdmin and SAPSetup are
already based on NetInstall 5.0-kernel
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conclusion
 reduced costs
by low-priced NetInstall, high ROI
 reduced time-effort
by fast and easy distribution and installation
 improved quality
by customization of apps and security
 really reduced TCO
 questions / discussion
visit our web-site:
www.netsupport-gmbh.de
© by NetSupport GmbH