NetInstall 5.0
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Transcript NetInstall 5.0
NetInstall 5.0
perfect software-management
Stefan Rehberger
wants you to wake up with it
© by NetSupport GmbH
agenda
company: NetSupport
main product: NetInstall
positioning
unique
and definition
concepts and technologies
secrets of success
questions / discussion
© by NetSupport GmbH
company: NetSupport GmbH
founded in Febr. ´95
network-consulting & software
30 employees in 2 locations:
Stuttgart (Ostfildern) and Munich
turnover ´98 expected DM 5.6 million
MS Solution Provider - SMS specialist
Mission: building intelligent solutions
to reduce network management costs
© by NetSupport GmbH
positioning and definition
network management areas
security
configuration
& administration
problem-management
operations
backup
& recovery
software-distribution
performance-management
© by NetSupport GmbH
positioning and definition
frameworks and platforms
support
use
some areas
central database
provide
offers
interfaces for integration
strategy, not a solution
there is no system covering all areas, but ...
... there are integrated point-solutions
© by NetSupport GmbH
positioning and definition
areas covered by NetInstall
- an integrated point-solution
software-distribution
complete support (perfectly)
configuration &
administration
change- and configurationmanagement, user-administration
security
security-administration
© by NetSupport GmbH
software-management process
© by NetSupport GmbH
unique concepts and technologies
NetInstall 4.x - client-management
travelling
user support
software
on demand
local
security handling
flexible
easy
MS
and powerful scripting-language
to learn and use
logo compliant installation engine
features,
© by NetSupport GmbH
features, features, ...
unique concepts and technologies
NetInstall 5.x - huge and spread environs
load-balancing
and high availability with sites
administration
of areas and departments
with multi-database-support
support
more
for laptops and remote PCs
ease of use with service on demand
extended
reporting and integration (e.g. MS SMS)
features,
features, features, ...
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1. step:
analysis of windowsenvironment
2. step:
workstation-setup and
customizing locally
3. step:
analysis of windowsenvironment again
4. step:
create installation script and
provide necessary files at project
folder
5. step:
distribute software like a
- software-station © by NetSupport GmbH
Travelling User Support (TUS) perfect solution with two techniques
based on NT-feature
user-desktop
with roaming profiles
completed by NetInstall
installation
of user- and machine-parts
interactive
login
after boot-process
start of program
Software On Demand
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Software on Demand (SOD)
dynamic software-installation
not
with login (installation jam)
checked
if
upon program start
needed with user inquiry
minimizes
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network traffic
Local Security Handling (LSH)
problem: installation on locked down NT-PCs
user-account
with limited rights
rights
for registry and NTFS (e.g. WinSysDir)
rights
for services and device-driver
user-privileges
transparency
(e.g. change of time)
of rights
need for admin-rights !
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Local Security Handling
traditional way (of other tools)
divided
installation-scripts for admin- and user-part
special
NT-service for admin-part
problems
synchronisation
unknown
no
between admin- and user-part
workstation-names for distribution
user- or group-related installation possible
main reason: no communication between
user- and service-installer
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installation with local security
userlevel
useraccount
installation
program
NetInstall
installer
• personal desktop
• mru
• startmenu
• temporary internet files
• local groups
• HKEY_CURRENT_USER
communication
machinelevel
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adminaccount
installation
service
• system files
• application files
• hardware settings
• global groups
NetInstall
• HKEY_USERS
• HKEY_LOCAL_MACHINE
service
Service on Demand by
service-installation-service (SIS)
1.
2.
NI SIS
NetInstall Share
NI SIS
3.
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4.
5.
installation event
NetInstall 5.0 huge and spread environs
special requirements
big
amount of servers and locations
laptops
and home-PCs (WAN)
load
balancing
high
availability
decentralized
administration (hierarchical)
need for site-concept
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site-concept (like NDS, AD)
depends on physical and logical (!) structure
objects: O, OU, Site, Server, Database
site-types: LAN, WAN, Offline
flexible site-assignment of clients
decentralized, hierarchical administration:
several rights, inherited properties
provides replication, compression,
installation by CD-ROM
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high availability and
load balancing - „in site“
ORG - CERN
OU - DESY Hamburg
SITE - backoffice
SERVER - group A1
SERVER - group A2
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high availability - „out site“
ORG - CERN
OU - DESY Hamburg
SITE - backoffice
SERVER - group A
OU - DESY Zeuthen
SITE - development
SERVER - group B
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replication
configuration by assistant
provides cascaded replication
no
limits in levels
no
limits of replication-services
sending and receiving streams
bandwidth and time-slots definable
uses compression
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... and nearly unlimited features
AutoUnInstall
Time To Live (application durability)
FastInstall
AppRepair
Machine-Replacement
UnInstall by control-panel
... (time to stop here!)
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summarising
perfect software-mangement based on
requirements
full
in practice
integration in network-os and frameworks
special
and unique technologies
TUS, SOD, LSH, SIS, ...
support
of standards: SNMP, SMTP
ease
of use and effortless distribution
save
time with fast distribution and installation
© by NetSupport GmbH
secrets of success
first of all: close relationship with lots of
customers and partners
customers in all branches: e.g. Allianz AG,
Bayer AG, Deutsche Bank AG, DESY, Lonza
AG, Porsche AG, Siemens AG, STIHL AG, ...
special consulting-services limited to
software-management
partnerships: huge (HP, Compaq, debis, ...)
and specialised (4-Net, GFB, ...) companies
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secrets of success
partnership with SAP
SAPGUI-Frontend-Installation
SAPAdmin and SAPSetup are
already based on NetInstall 5.0-kernel
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conclusion
reduced costs
by low-priced NetInstall, high ROI
reduced time-effort
by fast and easy distribution and installation
improved quality
by customization of apps and security
really reduced TCO
questions / discussion
visit our web-site:
www.netsupport-gmbh.de
© by NetSupport GmbH