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SAP Case Study: Pricing and Packaging Strategies Improving Customer TCO by moving from Components to Suites Richard Yim Director, Product Marketing “Powered by SAP NetWeaver” Program SAP, SAP NetWeaver Product Marketing, Richard Yim 2 SAP NetWeaver – Platform for Changing Times The Decision – Suite vs. Components Pricing Methodology – Choices? Pricing for Software Partners…….the ISV model SAP NETWEAVER Open Integration & Application Platform Platform for Changing Times SAP, SAP NetWeaver Product Marketing, Richard Yim 4 THE PREREQUISITE FOR FUTURE GROWTH FUTURE GROWTH DEPENDS ON YOUR ABILITY TO CHANGE Change mgmt and process build time (incl. IT) Years Months Weeks Product lifecycles Days Hours Process execution time Minutes 1900s 1920s 1940s 1960s 1980s 1990s 2000s Source: Gartner Inc. SAP, SAP NetWeaver Product Marketing, Richard Yim 5 Business Requirements Turning Revolution Into Evolution Adaptive processes Enterprise Services Architecture SAP NetWeaver Web Services Scalable processes 3-Tier Client/Server R/3 Basis Client/server Integrated processes X Mainframe Arch. ABAP Mainframe Technology Advances SAP, SAP NetWeaver Product Marketing, Richard Yim 6 SAP NETWEAVER Platform for Changing Times The Packaging Decision ….Suites or Components SAP, SAP NetWeaver Product Marketing, Richard Yim 7 BUSINESS IS NOT A ONE WAY STREET NEW I.T. CAPABILITIES REQUIRED FOR THIS EVOLUTION CORE CONTEXT Focus: Differentiation Focus: Productivity INNOVATION Mission Critical Activities STANDARDIZATION CONSOLIDATE Enabling INVENT Activities INVENTION Courtesy to G. Moore’s “Living on the fault line” SAP, SAP NetWeaver Product Marketing, Richard Yim 8 INSOURCE OUT-TASK SCALE COMPOSE RETIRE COMMODITIZATION ENABLING A NEW ROLE FOR I.T. FROM INFORMATION TO PROCESS INNOVATION Information Technology UI UI Process Innovation Technology UI Composite Application Functional components DB SAP NetWeaver DB Function automation Heavy duty programming Database, messaging Multiple closed app platforms Inflexibility, high TCO SAP, SAP NetWeaver Product Marketing, Richard Yim 9 Process innovation Model-driven development Composites, services One open composition platform Flexibility, business value PLATFORM FOR BUSINESS PROCESS INNOVATION A BUSINESS PROCESS PLATFORM EMERGES THAT COMBINES APPS FUNCTIONALITY AND TECHNOLOGY Custom composites COMPOSITE APPS DRIVE PROCESS SAP and Partner xApps SAP composites ENTERPRISE SERVICES SAP NetWeaver Enterprise Services Repository SAP Enterprise Services 3rd party Legacy Business partner SAP, SAP NetWeaver Product Marketing, Richard Yim 10 Partner & Custom services BUSINESS PROCESS PLATFORM Where SAP is today with NetWeaver? 1000 NetWeaver reference Customers SAP, SAP NetWeaver Product Marketing, Richard Yim 11 SAP NETWEAVER IN 2004 5 Key Learnings that drive pricing SAP, SAP NetWeaver Product Marketing, Richard Yim 12 Pricing and Distribution Strategies for NetWeaver? 1. Flexibility is key for growth and survival Usage based pricing to promote adoption 2. Web services provide flexibility, but are not enough Integration engines licensed only when needed 3. A business process platform emerges and provides Enterprise Services Departure from component-based pricing toward perceived-value pricing 4. A huge eco-system develops around it Suites reduce complexity of integrating required components 5. Evolving business needs require tighter component integration: SAP, SAP NetWeaver Product Marketing, Richard Yim 13 JP Morgan coins “Applistructure” model ….what does that mean for customers? Large customers tend to need the same things SAP CUSTOMERS’ MOST WANTED SCENARIOS Better analytics & reporting Custom App Development Web services enablement Build a knowledge network Composite Applications SAP, SAP NetWeaver Product Marketing, Richard Yim 14 Portal Cockpits Manage Master Data A2A and B2B integration hubs Extending R/3 SAP NETWEAVER 2004 Open Integration and Application Platform 1 Integrated Platform Synchronized releases SAP NetWeaver™ PEOPLE INTEGRATION Portal 1 Foundation Web AS 6.40 Collaboration INFORMATION INTEGRATION Bus. Intelligence Knowledge Mgmt Master Data Mgmt PROCESS INTEGRATION Integration Broker Business Process Mgmt APPLICATION PLATFORM J2EE ABAP Hardware, OS and DB Abstraction SAP, SAP NetWeaver Product Marketing, Richard Yim 15 Life Cycle Mgmt Composite Application Framework Multi channel access 1 Package Coherent, rapid installation process 1 Set of scenarios Integrated components Available to all customers SAP NetWeaver Powers mySAP Business Suite Adaptive Business mySAP SRM SAP NetWeaver™ PEOPLE INTEGRATION mySAP SCM Multi channel access Portal Collaboration Strategic Sourcing INFORMATION INTEGRATION Knowledge Mgmt Business Intelligence Master Data Mgmt PROCESS INTEGRATION Integration Broker Business Process Mgmt APPLICATION PLATFORM J2EE ABAP DB and OS Abstraction SAP, SAP NetWeaver Product Marketing, Richard Yim 16 Demand/ Source of Supply Supplier Evaluation SAP R/3 SRM Backbone SCM Backbone 3rd party Solution POWERING ALL SAP SOLUTIONS mySAP ERP, mySAP Business Suite, SAP xApps, … mySAP ERP 2004 mySAP SRM 2004 SAP xApp Product Definition SAP, SAP NetWeaver Product Marketing, Richard Yim 17 SAP NETWEAVER Open Integration & Application Platform Pricing Methodology Choices SAP, SAP NetWeaver Product Marketing, Richard Yim 18 Factors Affecting SAP NetWeaver Pricing Objectives SAP’s Market Profile Costs Legal Constraints Pricing Plan Potential Competitor s Customer Attitudes Differentials SAP, SAP NetWeaver Product Marketing, Richard Yim 19 Competitor s Price Setting for new Products 1. Competitor Prices Low Price And prices of alternatives No profit at this price 2. Costs or Business Model High Price No demand at this price 3. Customer assessment of unique Product features vs. platform $ $ Components engines Tools $ Business Processes IT Scenarios SAP, SAP NetWeaver Product Marketing, Richard Yim 20 $ Pricing for a Business Process Platform? Objective Demand costs Competition Perceived-Value Pricing Method SAP Install Base Market Share “Applistructure” 1. More value than alternatives 2. Identify Customer Value Drivers (Differentiation, Innovation drivers) <Price Sensitivity> 3. Customer Decision-Making Process SAP Customers ISV Community SI Community SAP must deliver value promised Customer must perceive value As platform for SAP Applications Costs No <not Charge for mySAP Suites discussed rd party or external integration $$ 3 here> $$ Legacy SAP Systems (R/3) Alternative $$ Runtime for ISVs Platforms or components SAP, SAP NetWeaver Product Marketing, Richard Yim 21 Method Final Price SAP NETWEAVER PRICING IN 2004 THE 3 WAYS TO LICENSE SAP NETWEAVER A) For new and existing mySAP customers As part of the mySAP named user license Extend and integrate mySAP solutions B) For R/3 customers, who choose to not upgrade to mySAP Through separate NetWeaver users Extend and integrate R/3 based solutions C) Runtime for standalone development or 3rd party software Processor-based option Covers technology platform only SAP, SAP NetWeaver Product Marketing, Richard Yim 22 SAP NETWEAVER PRICING IN 2004 Enterprise Portal Business Intelligence Mobile Infrastructure Web Application Server eXchange Infrastructure Internal integration Any Non-SAP Master Data Mgmt 3rd Party Adapters SAP NetWeaver Developer/Professional NetWeaver design time C) STANDALONE OR 3rd PARTY DEVELOPMENT Firewall External integration SAP NetWeaver runtime use right included in CPU license Requires extra SAP NetWeaver licenses (engine & user pricing) SAP, SAP NetWeaver Product Marketing, Richard Yim 23 So…..did the packaging and pricing strategy work? Move Customers to Sustainable Cost Structure REDUCE TCO AND ENABLE INNOVATION 281% ROI 43% TCO Red. 586% ROI on NetWeaver and TCO… “The business case for SAP NetWeaver: lower total cost of ownership” “It is possible that as much as 25% of the cost of new infrastructure technologies purchased each year can be eliminated by deploying SAP NetWeaver.” 308% ROI 25% TCO Red. 453% ROI on NetWeaver and TCO… “A SAP survey of 200 customers found that SAP deployment reduced costs in three areas: integration through the use of NetWeaver components, consolidation of the IT landscape and the implementation of best practices using product functionality.” • 362% ROI Source: SAP, SAP NetWeaver Product Marketing, Richard Yim 25 Demand for SAP NetWeaver ‘04 Thousands of Customers with existing releases of SAP NetWeaver components JP Morgan, September 24, 2004: “Best positioned for rise of Applistructure” Hundreds of Ramp-Up customers - demand exceeds supply SAP, SAP NetWeaver Product Marketing, Richard Yim 26 Mass-Shipment NOW Morgan Stanley Survey : “33% of SAP customers are planning a NetWeaver projects in next 12 months” AMR Report, May 2004: “SAP NetWeaver: Not if, but when” Every SAP Solution will be built on SAP NetWeaver Strong Partner Community ADDING MORE VALUE TO SAP NETWEAVER Powered by SAP NetWeaver P Partner code running on N SAP NetWeaver Certified for SAP NetWeaver Partner solution integrated with SAP NetWeaver P N SAP Service & Technology Partners SAP, SAP NetWeaver Product Marketing, Richard Yim 27 Further Information Public Web: www.sap.com SAP Partners: www.sap.com/partners/ Related SAP Education Training Opportunities http://www.sap.com/education/ http://www.sap.com/partnerportal/education/ SAP, SAP NetWeaver Product Marketing, Richard Yim 28 Questions? Q&A SAP, SAP NetWeaver Product Marketing, Richard Yim 29