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EVault Cloud-Connected Backup and Recovery Services March 22, 2012 www.evault.com 7/17/2015 | ® 2012 EVault, Inc. All Rights Reserved | 1 Who is EVault? Cloud-Connected backup and recovery services since 1997 Market leader with 35,000+ customers worldwide Broad partner network A Seagate Company www.evault.com 7/17/2015 | ® 2012 EVault, Inc. All Rights Reserved | 2 Why Are We Here? You want to be prepared. But is your backup working hard enough for you? • Backup windows DISASTER THEFT/LOSS • Recovery times • Reliability OUTAGE COMPLIANCE • Offsite redundancy • Resource burdens • <Insert Customer Pain Here> LITIGATION www.evault.com ERROR 7/17/2015 | ® 2012 EVault, Inc. All Rights Reserved | 3 Where Have We Come From? ? What’s Next? Web Apps: Cloud Backup Mainframe Apps: Tape Backup 1970’s www.evault.com LAN / WAN Apps: Disk-to-Disk Backup with Replication 1990’s 2000’s 2010’s 7/17/2015 | ® 2012 EVault, Inc. All Rights Reserved | 4 It’s Chaos Out There NEW CLOUD VENDORS TAPE SAN TO SAN REPLICATION www.evault.com DE-DUPLICATION APPLIANCES STORAGE CLOUDS 7/17/2015 | ® 2012 EVault, Inc. All Rights Reserved | 5 Where Are We Going? ? Cloud-Connected What’s Next? Backup Web Apps: Cloud Backup Mainframe Apps: Tape Backup 1970’s www.evault.com LAN / WAN Apps: Disk-to-Disk Backup with Replication 1990’s 2000’s 2010’s 7/17/2015 | ® 2012 EVault, Inc. All Rights Reserved | 6 Cloud-Connected Backup and Recovery The right way to protect data in a distributed environment Onsite Protection Offsite Protection Replication Local (fast) data access www.evault.com Remote disaster recovery 7/17/2015 | ® 2012 EVault, Inc. All Rights Reserved | 7 The EVault Advantage: Full-Service Backup and Recovery Team of Experts By Your Side Very Best CloudConnected Technology Failproof Recovery On Time, Every Time www.evault.com 7/17/2015 | ® 2012 EVault, Inc. All Rights Reserved | 8 The Very Best Cloud-Connected Technology www.evault.com 7/17/2015 | ® 2012 EVault, Inc. All Rights Reserved | 9 The EVault Portfolio Advanced Recovery Offerings Cloud Expert Services Cloud Connectors On-Premise EVault Data Protection Platform Operating System Support Microsoft Windows, Macintosh, VMware, Linux (RedHat and SuSe), IBM i, IBM AIX, HP-UX, Sun Solaris www.evault.com Application Support Oracle, Microsoft SharePoint, Exchange, SQL Server 7/17/2015 | ® 2012 EVault, Inc. All Rights Reserved | 10 Easy to Deploy, Easy to Manage Central Control Agents Monitor and manage backups Execute backup and recovery processes www.evault.com Vault Store and optimize backup data 7/17/2015 | ® 2012 EVault, Inc. All Rights Reserved | 11 Data Transfer: Built to Go the Distance DELTAPRO® DEDUPLICATION ADAPTIVE COMPRESSION 256 BIT AES ENCRYPTION BANDWIDTH THROTTLING IN-FLIGHT ENCRYPTION BACK-END DEDUPLICATION AT-REST ENCRYPTION “The EVault process is bulletproof.” – Devine, Millimet & Branch www.evault.com 7/17/2015 | ® 2012 EVault, Inc. All Rights Reserved | 12 Backed by A Rock Solid Infrastructure Data Center Network Quality • ISO Certified, SSAE 16 Compliant • Meets highest Uptime Institute standards • Tier 1 storage infrastructure Security • 24 x 7 security, keycard access • Video surveillance • Caged vault space Redundancy • Geographic data replication • Redundant power supply & internet connectivity www.evault.com 7/17/2015 | ® 2012 EVault, Inc. All Rights Reserved | 13 A Team of Experts By Your Side www.evault.com 7/17/2015 | ® 2012 EVault, Inc. All Rights Reserved | 14 Choose EVault Cloud Services: Save Time. Get Peace of Mind. Team EVault • Proactively monitoring the infrastructure • Scaling your storage for you • Standing by in case of emergency www.evault.com 7/17/2015 | ® 2012 EVault, Inc. All Rights Reserved | 15 Our Definition of Customer Service: With You Every Step of the Way Consultative Solution Design 24 x 7 Emergency Support Professional Services Managed Services Disaster Recovery Technical Support www.evault.com Educational Services 7/17/2015 | © 2012 EVault, Inc. All Rights Reserved | 16 A Track Record You Can Count On 78 15,000 1,600 400 98% Petabytes data under management Recoveries per month Annual best practice implementations Successful DR tests per year Customer satisfaction ratings customer service experience I have ever had “Best with ANY company. ” - Gibraltar Bank www.evault.com 7/17/2015 | ® 2012 EVault, Inc. All Rights Reserved | 17 Failproof Recovery. On Time, Every Time. www.evault.com | © 2012 EVault, Inc. All Rights Reserved | 18 Cloud-Connected Recovery for Any Scenario Physical Data Transfer Services Time to Recover 24+ Hours Cloud DR Managed Service Hours Replication Minutes Bare-metal restores Point & click recovery File Folder Application System Site Recovery Scenarios www.evault.com 7/17/2015 | ® 2012 EVault, Inc. All Rights Reserved | 19 Site Disaster? We’ll Get it Back. EVault Cloud Disaster Recovery Managed Service • We’ll protect your mission critical servers in our cloud • We’ll get you prepared • When disaster strikes, we’ll get you back up and running – securely, remotely 24-48 hour SLAs www.evault.com 7/17/2015 | © 2012 EVault, Inc. All Rights Reserved | 20 Recovery Is Our Passion flawless restores for 7 years “100% running? None of my colleagues running other backup solutions can match the track record we have had on restores. - Adco General ” <Tell Your Favorite Recovery Story Here> www.evault.com 7/17/2015 | ® 2012 EVault, Inc. All Rights Reserved | 21 Choose EVault. We’ve Got You Covered. www.evault.com 7/17/2015 | ® 2012 EVault, Inc. All Rights Reserved | 22 35,000+ Customers “ With over 35,000 customers worldwide, EVault can reasonably claim to be one of the largest cloud backup providers targeting business environments. ” The 451 Group www.evault.com 7/17/2015 | ® 2012 EVault, Inc. All Rights Reserved | 23 Extended by a Global Partner Network Distributors and Value Added Resellers Design, sell, and deploy EVault solutions Alliance Partners (OEM) Integrate and bundle EVault into their own portfolio Technology Partners Collaborate on strategic joint offerings www.evault.com 7/17/2015 | ® 2012 EVault, Inc. All Rights Reserved | 24 EVault: We’ve Got You Covered Team of Experts By Your Side Very Best CloudConnected Technology Failproof Recovery On Time, Every Time www.evault.com 7/17/2015 | ® 2012 EVault, Inc. All Rights Reserved | 25 Is EVault Right For You? Your needs. • <Specify customer needs here> How EVault Can Help • <List benefits to customer that EVault offers> Next steps • <Detail process for customer> www.evault.com 7/17/2015 | ® 2012 EVault, Inc. All Rights Reserved | 26 Thank You. We’ve got you covered www.evault.com 7/17/2015 | ® 2012 EVault, Inc. All Rights Reserved | 27 Modules www.evault.com 7/17/2015 | © 2012 EVault, Inc. All Rights Reserved | 28 Customer Logos by Vertical / Region www.evault.com 7/17/2015 | ® 2012 EVault, Inc. All Rights Reserved | 29 35,000+ Customers (Financial Services) “ With over 35,000 customers worldwide, EVault can reasonably claim to be one of the largest cloud backup providers targeting business environments. ” The 451 Group www.evault.com 7/17/2015 | ® 2012 EVault, Inc. All Rights Reserved | 30 35,000+ Customers (Healthcare) “ With over 35,000 customers worldwide, EVault can reasonably claim to be one of the largest cloud backup providers targeting business environments. ” The 451 Group www.evault.com 7/17/2015 | ® 2012 EVault, Inc. All Rights Reserved | 31 35,000+ Customers (Legal) “ With over 35,000 customers worldwide, EVault can reasonably claim to be one of the largest cloud backup providers targeting business environments. ” The 451 Group www.evault.com 7/17/2015 | ® 2012 EVault, Inc. All Rights Reserved | 32 35,000+ Customers (EMEA) www.evault.com Customer Case Studies www.evault.com 7/17/2015 | ® 2012 EVault, Inc. All Rights Reserved | 34 Software – American AgCredit FLCA Profile . organization for • Specialty financial agricultural industry • Customers is more than 30 states • HQ in Santa Rosa, CA Challenges • SOX and FCA requirements • Lack of disaster recovery support • Multiple tape solutions in place • Growing from 14 to 50+ servers Solution • Dual Vault – onsite and remote • 50+ Windows servers, including Exchange • 2 TB of Data www.evault.com “The EVault technical staff made sure everything worked seamlessly and didn’t leave until I understood the system and how to use it efficiently.” – American AgCredit Network Administrator Results • Encrypted data sent over the wire ensuring compliances requirements are satisfied • Successful DR test, restoring all data • One solution to backup all data 7/17/2015 | ® 2012 EVault, Inc. All Rights Reserved | 35 Software – Community First Data Systems Profile • Financial data processing – Cheyenne, WY Challenges • Long restore windows • Increased data retention requirements • Manual backup systems Solution • EVault Software • 194+ servers • 25+ TB www.evault.com “From my point of view, EVault stands out for a lot of things, but mostly the restores. Bottom line from my perspective, that’s the most important thing to me.” – Jim Barbaro, CFDS Results • File restores take minutes • Data deduplication minimizes bandwidth usage • MSFT certified for protection SQL databases 7/17/2015 | ® 2012 EVault, Inc. All Rights Reserved | 36 Software - First National Bank of Alaska Profile • Regional Bank – Anchorage, Alaska • $2.2 billion is assets Challenges • Large Amounts of data • Data security • Ongoing transactions during backups Solution • 6 TB data • EVault Software • Plug-ins for Vault Backup, MS Exchange Server, SQL server, Clustering Services, & Reports extractor www.evault.com “Tape was unmanageable with the amount of data we had. Trying to restore to our contingency site with different hardware than what we had at the bank was just a nightmare.” – Charles Hodges Results • Improved data security through encryption • Fast, reliable backups – reduced backups by 25 hours per week • Government compliant 7/17/2015 | ® 2012 EVault, Inc. All Rights Reserved | 37 SaaS – Mello & Pickering Profile • Family Law Firm – Northern California Challenges • No IT staff • Compliance with applicable statutes regarding data security and retention • Lack of reporting valid/failed backups Solution • EVault SaaS • Peer-to-peer Windows XP network www.evault.com “All of our time is devoted to working for our clients. The last thing we need to be worrying about is whether our system is backing up. With EVault, that worry and stress is complete gone.” – Traci Pickering Results • Easy to use • Ensures customer privacy • Encrypted data backups • Automated alerts 7/17/2015 | ® 2012 EVault, Inc. All Rights Reserved | 38 Software – Hollingsworth LLP Profile • Hollingsworth – Law Firm in Washington DC Challenges • Data volumes increasing to multiterabytes • Need economical solution • Some servers were unprotected • Minimal IT Staff Solution • Migrate from SaaS to Software • 22 Windows servers • 10+ TB of data www.evault.com “I didn’t really need to be convinced since I’d already used it. I just had to convince my boss and the other engineer that EVault would still be the right way to go.” Rich Spicer, Network Engineer Results • Scalable solution – cost effective • Reliable speedy backups of all servers • Attained ROI within 7 months 7/17/2015 | ® 2012 EVault, Inc. All Rights Reserved | 39 Software – Marshall Dennehey Warner Coleman & Goggin Profile • Law Firm – 19 locations in 6 states • HQ in Philadelphia, PA Challenges • Fire damage to NY office building • Locked out of building during repairs Solution • EVault Software • 40+ servers including Windows, HPUX, SQL, Exchange, & SharePoint • 2TB of compressed data www.evault.com Results • No data loss • Restores and saved data to secondary location • No productivity loss in NY office 7/17/2015 | ® 2012 EVault, Inc. All Rights Reserved | 40 SaaS – Clinical Financial Solutions Profile • Financial Services – Audobon, Pennsylvania • Services Clinical Pharmaceutical trials Challenges • Data not protected in regional disaster scenario • Remote DR plans were incomplete & not compliant with sponsors Solution • EVault SaaS with Remote Disaster Recovery Services • 160GB backed up daily www.evault.com “Formulating our plans drove us to move forward with EVault Remote Disaster Recovery that allowed us to have a comprehensive DR solution for our key business data and systems, including a DR testing process that could be audited.”– Glen Slater, VP of IT Results • Offsite data storage moved out of region • DR plans include RTOs of less than 24 hours for critical servers • Sponsors approved new DR plan 7/17/2015 | ® 2012 EVault, Inc. All Rights Reserved | 41 Software – MidState Medical Center Profile • 130-bed Community Hospital in Meriden, Connecticut • Ranked in top 10% of hospital facilities Challenges • Rapid data growth – multiple interfaces &applications • Small IT staff • Incomplete backups Solution • Dual Vault – 1 vault offsite • 100+ server • Plug-ins for SQL server, Oracle, & Novell • 2TB www.evault.com “Backups and restores are much faster. It took us less than five minutes to restore a critical database—without ever needing to call EVault Support.” – Jennifer Comerford, Director of Information Services Results • Improved data security • Regulatory compliance - HIPPA • Smooth DR tests – complete backups provide success • Fast restores 7/17/2015 | ® 2012 EVault, Inc. All Rights Reserved | 42 Software with Managed Services – Tropical Financial Credit Union Profile • Tropical Financial Federal Credit Union – South Florida • 65,000 members and growing Challenges • Servers dispersed among 18 locations • Hurricane prone area • Time consuming process • Tapes costly and labor intensive Solution • EVault Software with Managed Services and Replication • 40+ servers – Windows and UNIX • 2.3 TB www.evault.com “I have to give i365’s technician a lot of credit. He made everything very, very easy.” – Hector Garcia, Manager of Development Results • Centralized backup and recovery solution • Reliable, speedy backups • Eliminated tape 7/17/2015 | ® 2012 EVault, Inc. All Rights Reserved | 43 Software – Ventura Country Credit Union Profile • Large regional credit union – Southern California • 50,000 members and more than $475 million in assets Challenges • Exponential data growth • NCUA compliance requirements • Complex IT infrastructure • Symitar Solution • Dual Vault – onsite and remote • Windows, ESX, IBMi, Red Hat Linux, and plug-ins • 1.1 TB of data www.evault.com Now the full nightly backups of our Symitar Episys production database average less than five minutes to run.” – Carol Harris, Ventura County Credit Union Results • Reduced back up windows • NCUA compliance for DR and data protection • One solution to backup all data 7/17/2015 | ® 2012 EVault, Inc. All Rights Reserved | 44 Managed Services – Simpson Strong-Tie Profile • Manufacturing • HQ – Pleasanton, CA • Data in US and Europe Challenges • Inefficient tape system • Significant data loss • Small IT budget • Existing infrastructure didn’t align with progressive IT architecture Solution • EVault Managed Services • 5.5 TB of data • 30 Windows servers www.evault.com “...EVault truly has an advantage. The company designed EVault from the beginning to be a cloud services technology.” Eugene Alfaro – Simpson Strong-Tie Results • Data stored locally and remote • Data stored in two secured datacenters – US & Europe • Reduced backup windows 7/17/2015 | ® 2012 EVault, Inc. All Rights Reserved | 45 Software – DeSilva Gates Construction Profile • Regional construction company – Dublin, California Challenges • No IT personnel at construction sites • Construction sites – dirty, not conducive for tape backups • Backups were full-time helpdesk job Solution • EVault Software • 50+ Servers – Windows & VMware • 10 desktops www.evault.com “The deciding factor to go with EVault was my calculated ROI on the move. When I worked up my return on investment to switch to EVault, it was less than two years.”– Brian Gold, DeSilva Gates Results • Improved data integrity • Reduced labor by 10 hours per week • Increased restore speeds • Prevented costly lawsuit after a document was retrieved 7/17/2015 | ® 2012 EVault, Inc. All Rights Reserved | 46 SaaS – Hendrick Hudson School District Profile • Public School District – Montrose, New York Challenges • Daily backups exceed 1 TB • Offsite storage required by auditor • Existing solution troublesome with SQL & Exchange Solution • EVault SaaS • 11 Servers • Plug-ins for SQL, Exchange and OFM www.evault.com “The first online backup service we tried just didn’t work as advertised...Since we switched to EVault SaaS data protection, it’s been smooth sailing.” – Mathew Swerdloff Results • DeltaPro technology minimizes data transmission over the wire • Offsite data storage is out of state • Restores are completed with ease 7/17/2015 | ® 2012 EVault, Inc. All Rights Reserved | 47 Software – Sioux Falls School District Profile • Public School District – Sioux Falls, South Dakota • Largest K – 12 district in state Challenges • Dispersed environment • Unreliable backups • Costly software licenses and tape libraries • 12 TB of data Solution • 2 Plug-n-Protect Appliances • More than 100 physical and virtual servers www.evault.com “Evault required only one server and that’s what we wanted. It is nice to have everything centralized.” – David Carson Results • Saves 10 IT persons hours per week • Compression & Dedupe reduce storage by 50% • Restores are fast and predictable 7/17/2015 | ® 2012 EVault, Inc. All Rights Reserved | 48 Partner Slides www.evault.com 7/17/2015 | ® 2012 EVault, Inc. All Rights Reserved | 49 Who is EVault? • Cloud-Connected backup and recovery services since 1997 • Market leader with 35,000+ customers worldwide Archiving/Backup Product of the Year Product of the Year Finalist Backup/DR Hardware • 5-Star partner program • A Seagate Company www.evault.com 7/17/2015 | ® 2012 EVault, Inc. All Rights Reserved | 50 Choose EVault Cloud Services: Save Time. Get Peace of Mind. <Insert MSP name here> Team EVault • Proactively monitoring the infrastructure • Scaling your storage for you • Standing by in case of emergency www.evault.com 7/17/2015 | ® 2012 EVault, Inc. All Rights Reserved | 51