Transcript Document

COLLECTIVE IMPACT:
A COLLABORATIVE
APPROACH TO HUNGER RELIEF
Byron Laher, Community Emergency Assistance Programs (CEAP)
Marcia Fink, Greater Twin Cities United Way
Amy Maheswaran Lopez, Greater Twin Cities United Way
Eric Nyberg, Keystone Community Services
Christine Pulver, Keystone Community Services
Cathy Maes, Loaves and Fishes
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OBJECTIVES

Increase awareness of a
collaborative model addressing
hunger.

Provide promising practices for
increased access to nutritious food
for low-income families.

Provide tools that may be replicated
in other communities.
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DESIGN
The Twin Cities Hunger Initiative is a group of
cross disciplinary leaders with a common
mission. We have increased effectiveness of the
hunger relief system overall through
collaboration, with clear goals and a focus on the
contributions of grassroots organizations.
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LEADERS
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Emergency Food System
Metro Area
• State government
• Food companies
-
Cargill
General Mills
Land O’Lakes
SuperValu
Target
• United Way
• Government
• Foundations
• Faith communities
• Individual donors
Second Harvest
Heartland (SHH)
Emergency
Foodshelf
Network (EFN)
Hope for the
City
Food Shelves
Meal
Programs
Youth
Programs
Shelters
Individuals
& Families
*At or below
200% of poverty
(family of four earning
$46,100/yr.)
A Collective Impact Model
Convener- GTCUW
Project Manager/Consultant
Executive Team
Steering Committee
Task Forces
Convener
and coordinator
of all efforts
Engage
stakeholders,
develop shared
goals, strategies,
measurements
TCHI
Keeping
awareness of
hunger issues
in front of the
public
Partners move in alignment by
implementing the Community Plan &
Recommendations to End Hunger
Hunger Forums
Food Access Summit
Partners to End Hunger
Walk to End Hunger
COMMUNITY GOALS
Increase
enrollment
of federal
nutrition
programs
Acquire
new
nutritious
food
End
Hunger
Increase
capacity
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IMPLEMENTATION
Task Forces




Access to Healthy Foods
Community Engagement
Public Awareness
Client Data Base
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Progress
toward task
force
projects
Annually
Matrix of
Hunger Gap
Every other month
Bi-Annually
EVALUATION
Federal
Nutrition
Program
Enrollments
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IMPACT SINCE 2008
 Increased distribution of food to
hungry people by 30% in four
years
 SNAP enrollment increased 50%
overall
 Raised $1 million for hunger relief
at the Walk to End Hunger
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PROJECT HIGHLIGHTS
Client Centered Database
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BACKGROUND
 Purpose
 Inspiration
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WHAT
 Common Client Software
 Client Data Scan Card
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EXPERIENCE
 Client Satisfaction
 Significant Time Savings
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EXPERIENCE
1)
2)
Request for Proposal
Pilot New Software
- 7 Agencies
Benefits:
 EZ to use
 Low Cost
 Common Taxonomy
More information to come!
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SNAP SHOT OF DATABASE
7/17/2015
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SNAP SHOT OF DATABASE
7/17/2015
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SNAP OUTREACH
 Healthy Food Coalition
 Statewide SNAP Outreach and
Awareness Campaign
 State Outreach Plan: Food & Nutrition
 GTCUW Investments
 $2.8 Million One-Year Grants
 $3.8 Million Multi-Year Grants Annually
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SNAP OUTREACH AND CLIENT
SURVEY
Housing
Employment:
Income:
• 35% - Safe/stable
• 23% -Safe
/affordable
• 22%- Safe
/unaffordable
• 9% - Concerned/
unaffordable
• 5% - In crisis
/homeless
• 30% - In crisis
/unemployed
• 19% - Full/part-time
inadequate
• 13% - Full-Time adequate
• 12% - Full-Time w/
benefits
• 8% - Part-time
/inadequate
• 53%- Meet basic needs
only
• 21%- Meet some basic
needs with assistance
• 12% - No income
• 7% - Adequate
• 2% - Adequate to save
CLIENT SURVEY, ICA Food Shelf 2012
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CLIENT DATA
Medical
Insurance
• 93% - Eligible for
health care (Total
surveyed)
• 57% - Enrolled in
health care (Total
Eligible)
• 2% - Denied for
health care (Total
Eligible)
Child Care
Assistance
(CCA):
• 33% - Eligible for CCA
(Total surveyed)
• 10% - Enrolled in CCA
(Total Eligible)
• 7% - Denied CCA
(Total Eligible)
CLIENT SURVEY, ICA Food Shelf 2012
SNAP:
• 88% - Eligible for
SNAP (Total
Surveyed)
• 49% - Enrolled in
SNAP (Total Eligible)
• 6% - Denied for SNAP
(Total Eligible)
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CLIENT DATA
Energy Assistance (EA):
Free/Reduced Lunch:
• 91% - Eligible for EA (Total
Surveyed)
• 28% - Enrolled in EA (Total
Eligible)
• 4% - Denied EA (Total
Eligible)
• 60% - Eligible (Total
Surveyed)
• 60% - Enrolled (Total
Eligible)
• 2% - Denied (Total Eligible)
CLIENT SURVEY, ICA Food Shelf 2012
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ENGAGING THE COMMUNITY
IN MEETING THE COMMUNITY’S
NEEDS
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ABOUT KEYSTONE
Basic Needs
Seniors
Youth
Case Management
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KEYSTONE’S FOOD SHELVES
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WHY THIS STUDY?
 Growing reality of food insecurity
10% of Minnesotans live with the
chronic stress of not having enough
food for their family.
 Growth in food shelf demand at
Keystone
102% increase over a five-year period
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KEY STUDY QUESTIONS
 Who uses the food shelves?
 What other needs do food shelf
participants have beyond food?
 What can Keystone do to better meet the
needs of food shelf participants?
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VOICES OF THE HUNGRY:
A COMPREHENSIVE ASSESSMENT
OF NEEDS
 During a 3-week period in fall of
2011, 80% of food shelf clients completed
written surveys.
 Face-to-face interviews were
conducted with 100 clients.
 Focus groups were held.
All together, more than 1,400 clients participated in the assessment.
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WHO USES THE FOOD SHELVES?






Family size and composition
Renters
“I’m a working person…I just
Disabilities
don’t have the money to
cover everything. So it is pay
Unemployment
the rent or buy food. I pay
Language barriers
the rent then come here.”
In crisis
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WHAT OTHER NEEDS DO FOOD
SHELF PARTICIPANTS HAVE
BEYOND FOOD?
DISABILITIES
 Nearly half (45.7%) report having a disability.
 Another 10.4% said they were caring for a
disabled family member.
 Food shelf participants have twice the national
average incidence of diabetes.
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TRANSPORTATION
 Over half (53.3%) said
they need help with
transportation.
“I need food and bus passes
to help me find more work
out there somewhere.”
“My car is broken down, so
I have to pay people to take
me to work.”
“Need bus tokens to get to
mental health groups and
doctor appointments.”
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HOUSING AND UTILITIES
 More than one in 10
respondents (11.3%) were
facing the loss of their
housing.
 One-third needed
help with heating and
other utility costs.
“I lost my business and
house after 30 years.”
“Need support to help
reduce my mortgage
payments so I can stay
in my home after 20
years.”
“We need help with
housing at a reasonable
rate.”
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EMPLOYMENT, TRAINING
AND EDUCATION
 Half of the unemployed
were actively seeking
employment.
 Nearly one-third say they
need to learn new job
skills (29.6%).
 One-fifth (20.0%) wanted
to improve their math,
reading or writing skills.
“I want to have
a job so I can support
my children.”
“My greatest need is
to have a job and pay
my bills.”
“I want to learn more
English…”
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OTHER NEEDS
 Childcare
 Medical and prescription
bills and health insurance
 Nutrition
 Mental health services
 Financial assistance
 Assistance applying for
SNAP
“I received legal custody
of my nine
grandchildren…
My daughter is currently
in prison.”
“I need food, help with
heating bills, milk for my
boy…”
“I am on nine
medications…”
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MAJOR IMPLICATIONS
 Different clients present different levels
of need.
 Many face multiple barriers.
 Situations are complex, with no simple
solutions.
 No single organization can address all
the needs.
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OUR RESPONSE:
AN EXPANDED STRATEGY
 Intensify case management services within
the Basic Needs Program.
 Deepen strategic partnerships with other
providers.
 Expand programming to better meet client
needs
 Impact client’s health through nutritious food
choices.
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COMMUNITY RESPONSE
The study sheds light on a
community-wide problem
that requires a response
from all levels of the
community.
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STRATEGIES TO RESPOND TO
COMMUNITY NEEDS
 Map community services
 Discover service gaps
 Collaborate to meet needs
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NEXT STEPS:
 Expand collaborations with other
community service providers.
 Move the conversation forward in
our community.
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STUDY REPLICATION
To request the toolkit,
contact Amy Lopez at
Greater Twin Cities United Way
612.340.7680 or
[email protected]
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DISCUSSION
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CONCLUDING REMARKS
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WORKSHOP MATERIALS:
WWW.FOODACCESSSUMMIT.ORG
LEARN MORE ABOUT THE TCHI:
WWW.UNITEDFRONTMN.ORG
CONTACT:
AMY LOPEZ
GREATER TWIN CITIES UNITED WAY
[email protected]
612.340.7680
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