Transcript DRT TECHNOLOGIES

FLIPPER FLexible transport services and ICT Platform for eco-mobility in urban and rural EuroPEan aReas
An Overview of FTS Business
Models in Europe.
Is there an Optimal one?
Brian Masson
Multi Modal Transport Solutions
Roman Klementschitz
Institute for transport Studies, Vienna
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FLIPPER FLexible transport services and ICT Platform for eco-mobility in urban and rural EuroPEan aReas
Flexible Transport Systems
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FLIPPER FLexible transport services and ICT Platform for eco-mobility in urban and rural EuroPEan aReas
Business Models
Must meet user Requirements!!
• Selecting the most suitable mobility solution for
your area should be considered after gaining a
full understanding of the real needs and issues.
• There is no magic single solution that can work
in any single area.
• Stakeholders need to work together to establish
needs and identify any existing resources (if
any) that could be used to meet demands.
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FLIPPER FLexible transport services and ICT Platform for eco-mobility in urban and rural EuroPEan aReas
FTS Business Models
What options are available?
1. Stand alone operator
(profit/non profit/municipality)
Examples
- Ring A Link Kilkenny, Ireland,
- Purbach, Austria,
- DOYK, Greece
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FLIPPER FLexible transport services and ICT Platform for eco-mobility in urban and rural EuroPEan aReas
FTS Business Models
What options are available?
2. Co-operative Framework
Number of operators and or authorities work
together sharing resources such as travel
dispatch centre (TDC), staff and systems.
Example
- ATAF Florence
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FLIPPER FLexible transport services and ICT Platform for eco-mobility in urban and rural EuroPEan aReas
FTS Business Models
What options are available?
3. Tendered service
Operated under subsidy from authority. Could
be operated by taxis, voluntary organisation or
bus operator.
Example
- SRM Bologna
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FLIPPER FLexible transport services and ICT Platform for eco-mobility in urban and rural EuroPEan aReas
Business Models – Stand alone
service provider
• Customer directly contacts company or
driver,
• Gets answer straight away,
• Easy to manage,
• Responsible for 100% of the operation.
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FLIPPER FLexible transport services and ICT Platform for eco-mobility in urban and rural EuroPEan aReas
Co-operative Framework
•
•
•
•
More complex to manage,
Need for contracts for stakeholders,
Distribution of revenues (define rules),
Managing reliability issues
(complaints etc).
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FLIPPER FLexible transport services and ICT Platform for eco-mobility in urban and rural EuroPEan aReas
Co-operative Framework
• Higher degree of professionalism as all
parts of the FTS operated by specific
experts (e.g. Call centre for costumer
contact, ticketing by local transport
consortium),
• possibility to share costs (e.g. travel
dispatch centre),
• Again rules and contract required.
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FLIPPER FLexible transport services and ICT Platform for eco-mobility in urban and rural EuroPEan aReas
Tendered Service
• Authority defines contract terms and
conditions,
• Operators bid to meet conditions,
• Contract awarded based on agreed
criteria, quality of vehicles, training, track
record, cost etc.
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FLIPPER FLexible transport services and ICT Platform for eco-mobility in urban and rural EuroPEan aReas
FAMS Virtual Agency Business Model
Virtual Enterprise
Flexible Agency
for Collective Mobility Services
B2C Services
B2B Services
• booking &
reservations
• service information
• ...
•
•
•
•
•
resource availability
trip orders
travel plans
payments
...
Web infrastructure
DRT Planning
& Operation
Services
USER GROUPS / ASSOCIATIONS
VEHICLE PROVIDERS,
TRANSPORT OPERATORS
REAL-TIME
DATA EXCHANGE
(GSM / GPRS)
PICK-UP
POINT
DROP-OFF
POINT
SERVICE NETWORK
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Agency Operators
s
tie
riPolicy
o
Makers
th
ob
M
u - Actuators
A - Controllers
ty
ili
FAMS
Operators
Mobility
Authorities
- Shopping centres
- Hotels, ...
- Hospitals, ...
Activity Centres
- Charities, ...
- Voluntary Assoc., ...
- Communities, ...
Generic DRT
Service
Providers
Associations /
User Groups
Flexble Agency
for Mobility Services
(FAMS)
Administration /
Public
Organisations
e
rvic
rs
vide
Pr o
Other Flexible
Transp.Service
Providers
- Shared Taxi
- Car Sharing
- Car Sharing
Special DRT
Service Users
Generic DRT
Service Users
nd
-U s
ers
Social DRT
Service
Providers
- Health services, ...
- Social services, ...
- ...
Tra
nsp
ort
E
Se
ort
nsp
Tra
FLIPPER FLexible transport services and ICT Platform for eco-mobility in urban and rural EuroPEan aReas
FAMS Virtual Agency
Business Model
- Disabled, Elderly
- Students, workers, ...
- Tourists, ...
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Types of service
•
•
•
•
Door-to-door (for all, for specific clients)
Point to point within predefined area
Corridor or route with no predefined stops
Route with fixed stops
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Vehicles
• Use of existing vehicles – maximise the use of
vehicles to provide FTS (vehicles for education
transport services for night time flexible transport
supply) in order to reduce costs!
• Conventional buses pt operators, travel
operators.
• Minibuses (driving license!), smaller ptoperators, taxi operators, travel operators, etc.
• Taxis (car or van) taxi operators, car rental.
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FLIPPER FLexible transport services and ICT Platform for eco-mobility in urban and rural EuroPEan aReas
Vehicles: car (Austria, Germany)
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FLIPPER FLexible transport services and ICT Platform for eco-mobility in urban and rural EuroPEan aReas
vehicles: minibus based on vans (Ireland, Finland)
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FLIPPER FLexible transport services and ICT Platform for eco-mobility in urban and rural EuroPEan aReas
vehicles: minibus based on vans,
low floor (Sweden, Austria)
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FLIPPER FLexible transport services and ICT Platform for eco-mobility in urban and rural EuroPEan aReas
vehicles: minibus (Italy, UK)
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FLIPPER FLexible transport services and ICT Platform for eco-mobility in urban and rural EuroPEan aReas
vehicles: conventional bus (UK, Germany)
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FLIPPER FLexible transport services and ICT Platform for eco-mobility in urban and rural EuroPEan aReas
FTS Business Models
High Tech vs Low Tech
• The success of any FTS is the ability to meet the needs
of people in the most cost effective manner.
• Technology is not the main contributory factor to
success. We have seen this in Almada, Purbach where
all is required is access by phone direct to the driver or
TDC and no significant investment in costly ITS systems.
• However, depending on the size of the FTS and the
rules governing service delivery it may be necessary to
invest in GPS, Real Time Booking and Scheduling
Systems (RaL Ireland, ATAF, ATL).
• Feasibility Study should guide users to make the best
choice of Business Model.
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(
(
> + 24 hours
2000
2005
2007
Phone or Fax
+ 12 hours
No contact with vehicle
Phone or Fax
+ 12 hours
PRN comms
(
(
(
> + 1 hours
>+1 hours
GPS position
> + 48 hours
1990
GSM mobile comms
+ 1 hour
Fixed MDT units,
GSM comms
Board/alight
confirmation
1980
GPS position
1970
GPRS comms
+ 1 hour
PDA devices, GPRS
comms inc. mapping
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IVRS
<1 hours
GPRS
<1 hour
FLIPPER FLexible transport services and ICT Platform for eco-mobility in urban and rural EuroPEan aReas
1960
Evolution of FTS systems
FLIPPER FLexible transport services and ICT Platform for eco-mobility in urban and rural EuroPEan aReas
FTS Business Models
Integrated within the transport market
• Ticketing system
- fully integrated,
- supplement charge,
- stand alone.
• Information system
- full time table integration,
- footnote of existence of FTS at stop,
- not at all.
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FLIPPER FLexible transport services and ICT Platform for eco-mobility in urban and rural EuroPEan aReas
FTS Business Models
integrated within the transport market
• Navigation system
- intermodal navigation.
• Booking system
- online linked with information system,
- telephone,
- SMS.
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FLIPPER FLexible transport services and ICT Platform for eco-mobility in urban and rural EuroPEan aReas
Summary
• No Single FTS Business Model exists that will
meet each sites needs
• Feasibility Studies involving all Stakeholders should
help to identify the needs to be met and the most
appropriate business model to adopt.
(Taxis, Voluntary Organisation, Buses or Authorities)
• Technology is not a guarantee of success.
Keep procedures simple
• Multi modal ticketing may be essential to success if
providing links to other modes
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FLIPPER FLexible transport services and ICT Platform for eco-mobility in urban and rural EuroPEan aReas
Contact Details
Brian Masson, MMTS
[email protected]
Roman Klementschitz, ITS-BOKU
[email protected]
Related Links:
www.interreg4cflipper.eu
www.famsweb.com
www.flexibletransport.org
www.mascaraproject.com
www.wisetrip-eu.org
www.bhls.eu
www.icma-mobilife.eu
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