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International Conference of Road Safety at Work February 16 – 18, 2009 Sustaining Safety in Hard Times / Times of Recession Paul Gallemore European Head of HSEQ Contents › Introduction to Wolseley › Building an Effective Business Case for Fleet Safety › Engaging key Internal and External stakeholders › Identifying the “Biggest Bang for your Buck” › Our Fleet Safety Journey › The Sustainable Benefits › Highlighting Success and Continuous Improvement Wolseley – Some Facts & Figures Operations in 30 countries Over 5,300 branches worldwide 70,000 Employees £16.9 billion of sales 22,500 Vehicles (Cars and Trucks) At least 25,000 Drivers At least 5,000 Collisions (3rd Party) Building an Effective Business Case Financial Moral Duty of Care Legal Building an Effective Business Case Insurance Costs • Collisions, Injuries, Ill health, damage etc. • • • Lost time Extra wages, overtime payments Damage to products, plant, buildings, tools, vehicles, equipment Sick Pay Fines Loss of contracts or customers Legal costs Site clean up costs Management investigation time Excess on any claims Loss of business reputation £1 Uninsured Costs £8 - £36 Source: Health and Safety Executive - HS(G) 96 - The Cost of Accidents at Work • • • • • • • • Building and Effective Business Case Example - Wolseley UK Collisions (05/06) Engaging Key Stakeholders Integration Safety is always one of our top priorities Business Risk We actively look for problems and work on reducing risks Compliant We have systems in place to manage most risks Reactive Safety is important, we do a lot every time we have an accident Ignorance Who cares as long as we don’t get caught Engaging Key Stakeholders Focused Fleet Safety Steering Group, including participants from: Health safety and environment Transport fleet Car fleet HR Training Branch & Operations Manager’s External: Insurance broker (Willis), Insurer (Zurich), Risk management advisors (IDS), Fleet suppliers (GE) and Accident management (FMG) Quarterly meetings with sub-groups to focus on fleet safety programmes Identifying the Biggest Bang for Your Buck Zurich audit outcomes 2004 % 2006 % All fleets Fleet safety policy 39 84 73 OHS policy and risk assessment 47 78 68 Legal compliance 60 88 76 Organisational leadership and culture 48 81 72 Journey/mobility planning 62 72 77 Driver recruitment and induction 74 86 70 Driver management 61 80 65 Driver wellbeing 42 73 62 Vehicle management 58 83 76 Claims reporting and investigation 43 69 64 Marketing and community involvement 36 82 46 Reversing 49 70 64 Cash for cars 60 80 62 Agency drivers 50 60 73 Overall 53 78 68 Identifying the Biggest Bang for Your Buck Our Fleet Safety Journey Driver Focus Groups and Driver of the Year Fleet Safety Audit Gap Analysis On-line Driver Assessment and Training Appointed Fleet Safety Champion Established Fleet Safety Steering Group Random Drug and Alcohol Screening Separate Car and Commercial Focus Groups Driver Pledge, Policy, Risk Assessment Identified the Moral, Legal and Financial Case Launched Fleet Safety Policy & Handbooks Post Collision Investigation Calls Quarterly Driver Newsletter Launched Developed Fleet Safety Action Plan 04/05 Benchmarking with Other Organisations 05/06 Focus on Grey Fleet Drivers 06/07 0708 08/09 Our Fleet Safety Journey Post Incident Calls Instigated where a Company Car collision has resulted in: • an injury to a 3rd party • personal injury to an employee • caused over £1,000 of damage Carried out by ex-police trainers Conversation highlights key “risk” factors leading up to the collision Helps to Identify the root cause of the collision and any further training requirements Our Fleet Safety Journey Our Fleet Safety Journey Monthly Essential Safety Theme to all WUK locations focusing on ‘Fleet Safety’ Fleet Safety Seminars hosted by IDS Road Safety Training in Local Schools Tyre & windscreen checks at Head Offices Alcohol Awareness Workshop run by Zurich Reverse parking only and “Dress Down” day at Head Offices – all proceeds in aid of Brake FSSG meeting held during the week D.C’s and branches promoted road safety with campaigns targeted at their local communities Brake’s petition lobbying for 20mph zones around schools and homes signed by employees and students attending workshops Online driver assessment reminders sent Press releases in trade and local press The Sustainable Benefits Focus on Safe and Fuel Efficient Driving The Benefits of SAFED Fuel Efficiency - Using fuel more efficiently means: Reduced fuel consumption by 1,000 litres per year will: save an operator £700 a year (assuming a price of 70 pence per litre, excluding Taxes) save 2.6 tonnes of carbon dioxide emissions a year lower costs improved profit margins reduced emissions improved environmental performance Safer Driving / Safer driving means: less injuries and fatalities on our roads less accident damage to vehicles less unproductive downtime for vehicle repair reduced insurance premiums For more information see UK DOT Good Practice Guide 2100 Highlighting Success The key benefits for focusing upon Fleet Safety 1. Significant Cost Savings 2. Efficiency Improvements 3. Better customer service 4. Fewer Injuries, Collisions and lost workdays 5. Lower claims, Lower administration costs, Lower insurance premiums 6. Improved Performance Management 7. Consistent & Timely External/Internal Reporting 8. Improved Internal Operational Control 9. Brand Enhancement / Protection 10. Achieve Operational Excellence 11. Improved Compliance with Legal and Reporting standards Highlighting Success Highlighting Success Year on year reduction in injury (35%) and Collision rates (45%) since 2004 1,000 collisions avoided in 07/08, equal to £1.5 million of direct costs and significantly more indirect costs avoided Occupational H & S and Fleet Safety programme has received national and international recognition Next Steps Car Policy Review & Handbook Update Focus on Grey Fleet Post Collision Investigation Call Internal Audit on Car Fleet Department External Zurich Audit Safe Driver of the Year 2009 National Road Safety Week 2009 Further Benchmarking via working parties and DfBB Separate Car & Commercial Focus Groups Thank You › For more information, contact: [email protected] 01926 705622 [email protected] 01926 705320 › Or visit www.wolseley.co.uk