Transcript Slide 1

KKU Quality Assurance
OQM-KKU aims to create quality culture and environment
for both accomplishment of quality assessment and
management system in educational business.”
Assist.Prof. THAWEESAK THITIMETHAROCH
DIRECTOR, Office of Quality Management (OQM),
KHON KAEN University
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Thai accreditation
OHEC: The Office of Higher Education Commission
• Process management & accreditation
• TQF = > Pedagogy management & development
ONESQA: The Office for National Education Standards
And Quality Assessment
• Output / outcome accreditation
“…qualified and standardized education
as stipulated by the set-up criteria.”
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Office of Teaching & Learning
Management & Development
Teaching award ?
Thailand Qualification Framework: MIS
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KKU Quality Assurance
Integrated criteria for
Thai accreditation
OHEC, ONESQA
23 + 18 KPIs
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KKU Quality Assurance System
OHEC system:
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Strategic development system
Teaching and Learning Development system (8KPIs)
Student Activity Management & Development system (2KPIs)
Research management system
Social responsibility and Community service management system
Art and Cultural management system
Organizational management system (high performance, measurement, risk )
Financial and budgetary management system
Quality Assurance system
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KKU Quality Assurance System
2. Teaching and Learning Development (8KPIs)
2.1 Systematic and Mechanism for program management & development
2,2 PhD Academic staff
2.3 Professional staff
2.4 Workforce development (both academic and supportive staff)
2.5 Library and Learning management & environment
2.6 Teaching and Learning management
2.7 Management system for student character development
2.8 Student ethic management & development
3. Student Activity Management & Development (2KPIs)
3.1 Systematic and Mechanism for student counseling and mentoring
3.2 Student activity and enforcement system
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KKU Quality Assurance System
ONESQA system:
1. Quality of Graduate
1.1 get a job in 1 year
1.2 student character evaluation
1.3 quality of publication from graduate student
2. Performance for Research and creative work
3. Performance for Community service and social responsibility
4. Performance for Art and Cultural enforcement
5. Performance for Organizational management
(Academic staff development)
6. Performance for Quality assessment
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Excellence Framework
(Management guideline)
= > Teaching and Learning development & design
• Outstanding for Program & services offerings
• Key customers and stakeholders satisfaction
and engagement
= > Student value creation
= > student characters
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Baldrige Education Criteria for Performance Excellence Framework
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OQM-KKU: support QM & QA
Training, workshop, KM (Administrative staff, Assessors, QA staff)
IQA accreditation
• OHEC
• ONESQA
• QS
Vice dean
performance
Excellence framework
Driving KPIs
• EdPEx
• TQA
• Integrated management
framework
(conceptual framework)
Senior leaders performance
Rewards & Recognition: Outstanding performance
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Good Practices
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