An Introduction to Editage

A division of Cactus Communications Presented to: Cara Kaufman Marjory Spraycar Kaufman Wills Fusting & Company February 29, 2012 Nikesh Gosalia (Vice President, Author Services) Daniel Rosario (Associate Vice President, Quality & Training) Your partner for professional scientific editing services, worldwide

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Presentation Overview

Section 1: About the Company

Section 2: Editing Capabilities Section 3: CACTUS Relationship Management

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CACTUS: Company Overview

• • • •

History Staff Activities Clients

Cactus Communications was founded in April 2002 as a global English-language services company.

Offices in Mumbai (India), Trevose, PA (near Philadelphia, USA), Tokyo (Japan), Shanghai (China), and Seoul (South Korea), with joint ventures in Taiwan and Brazil.

250+ people employed worldwide; 800+ freelancers Scientific editing, publication support, medical writing, educational services, translation, and transcription.

40,000+ authors/clients across 93 countries. We focus on providing communication solutions to individual authors, scholarly journals and publishers, academic institutions, as well as pharmaceutical and device companies.

We have worked in over 515 subject areas.

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International Industry Recognition

CACTUS was recently ranked 13th in “India’s Top 100 Best Companies to Work for” 2011 survey by the Great Place to Work Institute along with The Economic Times (India’s leading financial newspaper). CACTUS ranked 53rd in the 2010 survey.

In January 2011, CACTUS was presented a “Red Herring Global 100” award in recognition of the leading role that it plays as a private company using technologies, shaping the logistics of global outsourcing of medical writing, and delivering quality.

CACTUS was ranked the 12th "Exciting Emerging Company to work for" in the NASSCOM Exciting Emerging Companies (EEC) survey, which was conducted in 2008/2009.

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Professionalism and Adherence to Best Practices

• • • • Upholds and holds all staff to best-practice standards  ICMJE, GPP2, ICH, CONSORT, etc.

Commitment toward CMPP certification Provides compliance and best-practice training to all employees on an ongoing basis Supports key professional organizations   American Medical Writers Association (AMWA) Confederation of Indian Industries (CII)  Council of Science Editors (CSE)  Drug Information Association (DIA)  European Medical Writers Association (EMWA)   Healthcare Business Women’s Association (HBA) International Society for Medical Publication Professionals (ISMPP)  Sino American Pharmaceutical Association (SAPA)  Society for Scholarly Publishing (SSP)

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Quality Assured: ISO 9001:2008

ISO 9001:2008 certification for our processes

• • • • • • • • • Quality management system Control of documents and records Management commitment Infrastructure, resources, and training Care of customer property Monitoring and measurement of processes Control of non-conforming products Corrective and preventive action Continual improvement

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Quality Assured: ISO 27001:2005

ISO 27001:2005 certified for our information technology security management systems

• • • • • • • Network security and incident management Data backup and recovery Physical and environmental security Virus management Risk assessment Mobile computing Patch management

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CACTUS Value Proposition

• • • Global footprint Sophisticated in-house quality/security processes – ISO 9001:2008 – ISO 27001:2005 High level of scientific acumen – Team members include MDs, PhDs, – – PharmDs Multiple therapeutic areas of expertise 39 BELS-certified editors and writers

Best Poster

Council of Science Editors (CSE) Annual meeting, April 30 – May 3, 2011, Baltimore, MD

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Presentation Overview

Section 1: About the Company

Section 2: Editing Capabilities

Section 3: CACTUS Relationship Management

Editage: Professional Editing Services

10 www.editage.com

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The Highest Quality Editorial Services, Worldwide

• • • • • • • • • • • 135,000+ documents edited 40,000+ authors served 400+ contractual editors, worldwide 90+ expert in-house editors and managing editors 39 BELS-certified editors on staff Subject-area specialization High level of scientific acumen Team members include MDs, PhDs, and PharmDs Extensive experience working with ESL authors Variety of services All document types accepted (including PDF and LaTeX)

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Processes and Professionals

Stringent recruitment

• Experts in academia and publishing, including PhDs, post-docs, and experienced editors • Thorough evaluation processes

Comprehensive Training

• Rigorous month-long training program covering all aspects of academic editing • On-the-job training and feedback from senior editors

Subject matter expertise

• Centers of Excellence for major subject areas, each led by a Managing Editor • 60% of our experts have published in international journals

High quality

• Two pairs of eyes: subject matter expert and language expert • Quality guarantee

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Customized Levels of Editing

Standard Proofreading

• • • Grammar, spelling, and punctuation Consistency in terminology and style Consistency in page layout and font

Advanced Editing

• • • Everything in the Standard proofreading service, plus: Word choice and clarity of text Terminology usage Format manuscript according to journal guidelines

Premium Editing

• • • • • Everything in the Advanced Editing service, plus: Paper organization and structure; gaps in logic Cover letter to accompany manuscript submission Editor’s Report Document Scorecard Free multiple-round editing (MRE)

Publication Support

Pre-submission support

Choose journal and draft manuscript Finalize manuscript Prepare files for submission Submit manuscript to journal 14

Journal selection

Post-submission support

Editing and pre-submission peer review

Incorporate reviewers’ suggestions and revise manuscript

Editing, formatting, and artwork preparation

Prepare files for resubmission or new submission

Journal submission

Manuscript resubmission

Editing Formatting and artwork preparation Post-acceptance/Resubmission support

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Journal Support

Manuscript screening services

• Evaluate manuscripts based on pre-determined checklist • Recommend rejection for manuscripts that clearly don’t fulfill criteria • Identify manuscripts that require further review by journal editors

Peer review management

• Find and recruit peer reviewers • Manage reviewer communications and delivery • Monitor reviewer performance + deadline conformance and maintain reviewer roster

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Other Services

Medical writing

• Covers medical affairs, regulatory, and academic sectors • Writing experience includes manuscripts, clinical study reports, safety reports, patient summaries, slide sets, and scientific poster presentations • Team members include MDs and PhDs; multiple therapeutic areas of expertise

Educational Services

• Conducts training for ESL researchers on manuscript writing and good publication practices • Offers on-site workshops and online courses

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Other Services

Translation

• A team of translators and editors works on each document • Four-step process: translation, proofreading, language and technical review, and translation of graphics via DTP

Transcription

• Medical, life sciences, and business transcription for the repurposing of content for everything from conferences to training courses • Editors with 8–10 years of experience in transcription • High quality transcriptions regardless of audio quality, including multiple speakers and environmental noise

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Presentation Overview

Section 1: About the Company Section 2: Editing Capabilities

Section 3: CACTUS Relationship Management

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Relationship Management: Process

• • • • A US-based strategic coordination team with western understanding and experience A dedicated relationship manager in India for specifics surrounding day-to-day project management A dedicated delivery team located in Mumbai, India Document processing and delivery predefined according to processes mapped in consultation with our clients

Client-CACTUS Coordination During Process

Client Client Manager in the US (US time zone) Client Manager in India (Partial overlap with US time zone)

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Advantages to CACTUS Clients

• • •

Consistent quality

CACTUS is a medical communications company dedicated to the highest level of professional standards Solid understanding of author needs, journal requirements, and peer review processes Extensive experience working with ESL authors and speakers • • • •

Ability to scale effectively

A large and highly trained editing team means flexible resources Existing infrastructure, author submission gateway, and customer service teams Robust recruitment and training structure allows for rapid expansion based on volume Ability to allocate dedicated resources for our clients • •

Ease of vendor management

Fast turnaround time Leverage of time zones can mean no downtime

Cost advantages as a result of leveraging global assets

Contact Information

Partnering with Publishers, Journals, and Authors for Professional Scientific Editing Services, Worldwide

Sandi McIntyre

Account Director [email protected]

T: (215) 244-8100 C: (267) 567-3094

URL:

www.editage.com

Nikesh Gosalia

Vice President, Author Services [email protected]

T: +91-22-67148888 C: +91-9820372504 United States • India • Japan • China • South Korea