Transcript EMOCIONALNA INTELIGENCIJA

EMOCIONALNA INTELIGENCIJA
Lada Zibar
Klinička bolnica Osijek, Medicinski
fakultet Sveučilišta u Osijeku
WHAT IS EMOTION?
...an affective state of consciousness in which
joy, sorrow, fear, hate, or the like, is
experienced, as distinguished from cognitive
and volitional states of consciousness.
IMPORTANCE OF EMOTIONS
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Survival
Decision Making
Boundary Setting
Communication
WHAT IS INTELLIGENCE?
... intelligence is a set of cognitive abilities
which allow us to acquire knowledge, to learn
and to solve problems.
HISTORY
student’s doctoral dissertation (an alternative
liberal arts college, USA) (1985)
John (Jack) Mayer, Ph.D. University of New
Hampshire & Peter Salovey, Ph.D. Yale
University (1990)
“Ability to monitor one's own and other's feelings
and emotions, to discriminate among them and
to use this information to guide one's thinking
and actions."
Daniel Goleman "Emotional Intelligence" (1995)
DEFINITION
The ability to perceive emotions, to access and
generate emotions so as to assist thought, to
understand emotions and emotional knowledge, and
to reflectively regulate emotions so as to promote
emotional and intellectual growth - Mayer & Salovey,
1997
The mental ability we are born with which gives us
our emotional sensitivity and our potential for
emotional learning management skills which can help
us maximize our long term health, happiness and
survival. S.Hein, March 2004
sensitivity
memory
processing
learning
BRANCHES OF EI
• Identifying Emotions - the ability to recognize how
you and those around you are feeling.
• Using Emotions - the ability to generate an emotion,
and then reason with this emotion.
• Understanding Emotions - the ability to understand
complex emotions and emotional "chains",
how emotions transition from one stage to another.
• Managing Emotions - the ability which allows you
to manage emotions in yourself and in others.
EQ
MULTIFACTOR EMOTIONAL
INTELLIGENCE SCALE TM
(MEISTM)
John D. Mayer, Peter Salovey, David R.
Caruso
MSCEIT
The EQ-i assesses five areas: Intrapersonal
(awareness), Interpersonal (relationships),
Stress Management (problem solving),
Adaptability (stress tolerance), and General
Mood (happiness).
• IDENTIFYING EMOTIONS - PART 1 - Scoring ( 1
= Definitely not Present, 5 = Definitely Present )
Anger1 2 3 4 5 Sadness1 2 3 4 5 Happiness1 2 3 4 5
Disgust1 2 3 4 5 Fear1 2 3 4 5
• This story comes from an 11 year old girl. I don't feel
like practicing the violin. My dad said that I have to,
but then he asked me to do something else. That's
good,because I hate to practice. I'll do the other chore
my dad asked me to do so that I can delay practicing.
My brother plays piano but my parents don't make
him practice like I have to.
• Scoring ( 1 = Definitely not Present, 5 = Definitely
Present ) Anger1 2 3 4 5 Happy1 2 3 4 5 Fearful1 2 3
4 5 Surprised1 2 3 4 5 Sad1 2 3 4 5
TOP TEN SUGGESTIONS
1. Label your feelings, rather than labeling
people and situations.
2. Distinguish between thoughts and feelings.
3. Take more responsibility for your feelings.
4. Use your feelings to help them make
decisions.
5. Show respect for other people’s feelings.
TOP TEN SUGGESTIONS
6. Feel energized, not angry.
7. Validate other people’s feelings.
8. Practice getting a positive value from
their/your emotions.
9. Don’t advise, command, control, criticize,
judge or lecture to others.
10. Avoid people that invalidate you.
The goal is to integrate thinking
and feeling to live more
effectively.
wisdom of the mind