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No of Employees Transformation strategy, a business case 1700’s Time Your Customer “who is going to be your customer in the next 5 – 10 years”. Leading on from this, you need to answer “what action needs to be taken that will help you understand this future customer and what they value?” Robin Woolley Page 1 Transformation strategy, the process The roles in the guiding BEE team: – – – – – – project manager boundary spanner gate keeper sponsor champion. functional roles Hearts BEE Info BEE Strategy Minds BEE team Employee dialogue Strategic actions Scorecard 30 day review Robin Woolley Page 2 7Ps for business model analysis & design What beliefs guide us? What do we offer, what is our “difference,” and why does it matter? PHILOSOPHIES PRODUCTS POSITIONING PURPOSE Who do we employ and how do we manage them? Who is our customer and how do we want to be perceived? PEOPLE Why do we exist? PARTNERS PROCESSES Who will help us reach our goals, and how do we manage these relationships? What do we do and how do we do it? Your Business Given the purpose and nature of your business, “what actions can you conceive that will enable transformation?” “given who I am, Robin Woolley how can I help transformation?” Source: Tony Manning Page 3 Transformation strategy, the First Principles VALUE PHILOSOPHIES PRODUCTS POSITIONING FOCUS PURPOSE PEOPLE PARTNERS PROCESSES COSTS COMPETITIVENESS Robin Woolley Source: Tony Manning Page 4 Transformation strategy , an example…… “This is a very simple business. When we complicate it we really mess things up.” Roberto Goizueta, Chairman Coca-Cola Company 1981-1997 ACCEPTABILITY To be the drink of choice AFFORDABILITY AVAILABILITY Robin Woolley Source: Tony Manning Page 5 Social Investment Weight 10% GOALS •Involving the full organisation •Strategic investment ACTIONS 1. x3 2. x3 3. x3 •Collaboration and Partnerships PURPOSE •Exposing your brand to future clients •Building future employees / suppliers Scorecard % EBIT, target 1% GOALS ACTIONS GOALS ACTIONS 1. x3 1. x3 2. x3 2. x3 3. X3 3. x3 •Health, education, poverty alleviation, community development •Black beneficiaries --- Cost to company •Capture a paper trail Robin Woolley Page 7 Enterprise Development: weight 10% GOALS •Supplier support - development •Strategic investment – related value offerings •Retention strategy •Courtship? – joint venturing •Collaboration Scorecard: ACTIONS 1. x3 2. x3 3. x3 PURPOSE GOALS ACTIONS GOALS ACTIONS 1. x3 1. x3 2. x3 2. x3 3. X3 3. x3 % EBIT target 1% •Both non-monetary and monetary investment •Capture a paper trail Robin Woolley Page 8 Procurement Action Resulting category Discretionary / non-discretionary Build an explanatory table Size: Micro, S,M,L White – intent to change Key suppliers Obviously white Group large suppliers, they are self regulating Apply different criterion for small and micro enterprises Monitor & hold accountable Find alternative supply White – no intent to change BEE credentials Audit Enterprise development targets? Support mechanisms Collect ratings Robin Woolley Page 9 Skills development & Learnerships - weight 20% GOALS •Strategic investment ACTIONS 1. x3 2. x3 3. x3 •Workplace skills plan •Mentoring PURPOSE •Building future owners? Scorecard GOALS % payroll – target 3% ACTIONS GOALS ACTIONS 1. x3 1. x3 2. x3 2. x3 3. X3 3. x3 •Includes quantifiable on the job training •Black beneficiaries --- Cost to company •Capture a paper trail Robin Woolley Page 11 Ownership options • Organic: – – – – GOALS Employee share options Employee owned trusts Warehousing Direct shareholding • Mixed: – Direct shareholding – Attracting talent • Merger / Acquisition:[74 % risks?] ACTIONS 1. x3 2. x3 3. x3 PURPOSE GOALS ACTIONS GOALS ACTIONS 1. x3 1. x3 2. x3 2. x3 3. X3 3. x3 – BEE Group – Collectives Robin Woolley Page 12 BEE Partner Selection Robin Woolley Page 13 Context of BEE partner selection • Develop a clear Strategy • Generally looking for political connections – ex-MP, ex-Ministers, ex-DGs etc • Define specific role for Partner • Manage selection process in-house. [vs dating agency] • Sign contracts • Create break-up clause. Robin Woolley Page 14 Issues in choosing BEE partner (1) • What is the track record of the BEE Partner? – Look at individuals – skills and available? – Look at team – Review previous transactions and understand reasons for success/failure • What specific skills are in the BEE Partner? – compatible with your needs? – Are the needs around lobbying or direct operational involvement? – Are there specialist skills - accessible? • What is the chemistry between BEE partner and yourself like? Robin Woolley Page 15 Issues in choosing BEE partner (2) • What other businesses is BEE partner involved in – Are these businesses compatible with your own? – Do the businesses demonstrate sound business acumen? – Do these businesses require a great deal of attention? – Is BEE partner lead player in its other businesses? – What is the relative value of other businesses compared to yours? Robin Woolley Page 16 Cautionary tales • Interrogate BEE partner dominated by individual without proper succession planning or professional support – BEEG dependant on individual personalities show weak business model and unsustainable. • Treat aggressive targets for new business flows with caution • Someone in the organisation must accept responsibility for successful BEE transaction. Robin Woolley Page 18 • The Step by Step Toolkit Robin Woolley Page 20 Step by Step Plan - BEE-TOOLKIT Planning & Strategic Phase: 1. Define your BEE objective. 2. Align your business strategy with your BEE strategy. 2. Reach consensus on: – Which companies / departments have to be included in the BEE-transaction? – Should employees or outside shareholders be involved with the transaction? 3. Develop and implement corporate governance principles to accommodate a BEE shareholder. Robin Woolley Page 21 Step by Step - Toolkit 4. strategy to cover all the elements of the score card. 5. Do realistic valuations of the entities that form part of the BEE transaction. 6. consultation with employees in order to avoid perceptions. 7. Compile a business plan in order to arrange finance. 8. Lodge the BEE transaction with different financial institutions and assist the BEE partners with the application for finance. Robin Woolley Page 22 Step By Step Plan - BEE-TOOLKIT Implementation Phase: 10.Draft appropriate shareholders agreements, employment contracts, trust deeds etc. 11.Start with the implementation of the transaction and the elements on the score card against a set of benchmarks. Appoint a BEE Project Leader. 12. Use the new BEE status in order to increase the market share by way of strategic and media announcements. Monitoring Phase: 13. Update the BEE strategy and score card on a continuous basis. 14. Subject your company to an independent rating? Robin Woolley Page 23