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Montgomery County, Maryland
Technology Approach & Trends at Montgomery County
March 8, 2012
Dieter Klinger
Acting CIO
Chief, Enterprise Systems and Operations
Department of Technology Services
Montgomery County Maryland
email: [email protected]
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Montgomery County, Maryland
Overview
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$4B revenues
$2B central Government operating budget
10,000 employees
$26M DTS operating budget
126 DTS staff
• Recently implemented ERP, and MC311
• Currently expanding FiberNet (WAN)
• Mainframe retirement in 2013
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Montgomery County, Maryland
Principles
• Business needs driven
• People & Teamwork are key
• Open Source, Free software
• Commodity hardware, Uniformity
• Simplistic and Sophisticated
• Proof of Concept (POC)
• Iterative / incremental approach
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Montgomery County, Maryland
Enterprise Systems and Operations Management Model
(1) Recruit, Equip and Empower IT Professionals who
Support and Drive Iterative Execution & Vision.
(4)
Minimize Unplanned
Production
Outages; and be
Prepared, Practiced
at Recovery.
(2)
Strive and Deliver
Productivity and
Cost Avoidance.
(3) Automate and Build / Leverage
Operational Tools
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Montgomery County, Maryland
Software Cost Avoidance Highlights
Technology
Virtual Server
Linux OS
J2EE Middleware
Enterprise Monitoring
Enterprise Services Bus (ESB)
Cloud Voice Mail
Business Intelligence
Software version control
Bug tracking
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Product
VMWare
Hyper-V
CENTOS
JBOSS
ZENOSS
MULE
Google Voice
Pentaho
SVN
TRAC
Cost/
*=Open Source*
FREE
*FREE*
*FREE*
*FREE*
*FREE*
FREE
*FREE*
*FREE*
*FREE*
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Montgomery County, Maryland
Architecture
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Montgomery County, Maryland
Sample Virtualization, Electronic Timesheets (MCtime)
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Current Trends
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Open Data
– http://Data.MontgomeryCountyMD.gov
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Cloud
– Google Apps, Office 365
– ROI, security, access, legal
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Tablets – Smart Phones
– Consumption vs. Production
– Costs
– Immature (MDM)
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BYOD aka BYOT
– Support, security
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Mobile Apps
– Application – wild wild west
Identity Management
– Internal and External demands
– Full life cycle management
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