Transcript ASUN Satisfaction and Needs Assessment Survey Spring

ASUN Satisfaction and Needs
Assessment Survey
Spring Semester 2007
Methodology
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Web survey was conducted on the UNR
campus in the Spring of 2007
A random sample (2,802) based on the
proportion of students in each class
standing
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586 (20.9%) freshmen
614 (21.9%) sophomores
616 (22.0%) juniors
986 (35.2%) seniors
564 students responded to the survey (21%)
ASUN Bookstore
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Familiarity (99.1%)
Usage (98.0%) had used
50.0%
40.0%
Percent

30.0%
20.0%
10.0%
0.0%
Daily
Weekly
Monthly
Twice a year or
an average of
once per
semester
How often used: ASUN Bookstore
Once a year
ASUN Bookstore
Somewhat satisfied or very satisfied
(76%)
50.0%
40.0%
Percent
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30.0%
20.0%
10.0%
0.0%
Very Dissatisfied
Somewhat
Dissatisfied
Neither Satisfied
nor Dissatisfied
Somewhat
Satisfied
Satisfaction: ASUN Bookstore
Very Satisfied
ASUN Bookstore
Likely to visit in the future

Percent
60
40
20
0
Very Unlikely
Somewhat Unlikely
Neither Likely nor
Unlikely
Somewhat Likely
How likely to use: ASUN Bookstore
Very Likely
Intramural Sports
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two-thirds (66.7%) were familiar with or had heard of the intramural sports program
only 21.6% had ever participated in the intramural sports program (including being a spectator)
half (50.4%) utilized the program at a higher frequency of participating on a daily, weekly, or monthly
basis, while the other 50% reported using the program twice a year or less
40.0%
30.0%
Percent

20.0%
10.0%
0.0%
Daily
Weekly
Monthly
Twice a year
or an average
of once per
semester
Once a year
How often used: Intramural Sports
Less than
once a year
Intramural Sports
Approximately 80% of the intramural sports
participants reported being somewhat
satisfied or very satisfied with the program
60.0%
50.0%
40.0%
Percent

30.0%
20.0%
10.0%
0.0%
Very Dissatisfied
Somewhat
Dissatisfied
Neither Satisfied
nor Dissatisfied
Somewhat
Satisfied
Satisfaction: Intramural Sports
Very Satisfied
Intramural Sports
40.0%
Percent
30.0%
20.0%
10.0%
0.0%
Very Unlikely
Somewhat
Unlikely
Neither Likely nor
Unlikely
Somewhat Likely
How likely to use: Intramural Sports
Very Likely
Legal Services
Only about one-third (32.3%) of the
564 respondents were familiar with or
had heard of the legal services
50
40
Percent

30
20
10
0
Daily
Weekly
Monthly
Twice a year or
an average of
once per
semester
Once a year
How often used: Legal Services
Less than once
a year
Legal Services
Approximately 55% of the 20 respondents
that have used legal services reported being
somewhat satisfied or very satisfied with the
services
40.0%
30.0%
Percent

20.0%
10.0%
0.0%
Very Dissatisfied
Somewhat
Dissatisfied
Neither Satisfied
nor Dissatisfied
Somewhat
Satisfied
Satisfaction: Legal Services
Very Satisfied
Legal Services
Of the respondents that had never used legal
services, 46% were very likely or somewhat likely
to use these services in the future, while 33% were
not.
30.0%
Percent

20.0%
10.0%
0.0%
Very Unlikely
Somewhat
Unlikely
Neither Likely nor
Unlikely
Somewhat Likely
How likely to use: Legal Services
Very Likely
Safe Ride Program
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Half (50%) of the respondents were familiar with or had heard of the Safe
Ride Program
46% reported using the service on a weekly or monthly basis, while
another 26% reported using the service approximately once a semester
40
30
Percent
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20
10
0
Daily
Weekly
Monthly
Twice a year or
an average of
once per
semester
Once a year
How often used: Safe Ride Program
Less than once
a year
Safe Ride Program
77% were either somewhat satisfied or
very satisfied with the services
60.0%
50.0%
40.0%
Percent

30.0%
20.0%
10.0%
0.0%
Very Dissatisfied
Somewhat
Dissatisfied
Neither Satisfied
nor Dissatisfied
Somewhat
Satisfied
Satisfaction: Safe Ride Program
Very Satisfied
Safe Ride Program
Approximately 50% of the students in the sample
reported being either somewhat likely or very
likely to use the service in the future
30.0%
25.0%
20.0%
Percent

15.0%
10.0%
5.0%
0.0%
Very Unlikely
Somewhat
Unlikely
Neither Likely nor
Unlikely
Somewhat Likely
How likely to use: Safe Ride Program
Very Likely
ASUN Website
Familiar with or had heard of the ASUN
website
40.0%
30.0%
Percent

20.0%
10.0%
0.0%
Daily
Weekly
Monthly
Twice a year
or an average
of once per
semester
Once a year
How often used: ASUN Website
Less than
once a year
ASUN Website
Over half of the 277 respondents that had
used the ASUN website reported that they
were somewhat satisfied or very satisfied
with the site (55%)
50.0%
40.0%
Percent

30.0%
20.0%
10.0%
0.0%
Very Dissatisfied
Somewhat
Dissatisfied
Neither Satisfied
nor Dissatisfied
Somewhat
Satisfied
Satisfaction: ASUN Website
Very Satisfied
ASUN Website
41% reported that they were somewhat
likely or very likely to visit the site in the
future
40.0%
30.0%
Percent

20.0%
10.0%
0.0%
Very Unlikely
Somewhat
Unlikely
Neither Likely nor
Unlikely
Somewhat Likely
How likely to use: ASUN Website
Very Likely
Campus Escort
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Campus Escort service was familiar to most of the
564 respondents (87.1%; n = 491) although
37% of respondents had used this service
25.0%
20.0%
Percent

15.0%
10.0%
5.0%
0.0%
Daily
Weekly
Monthly
Twice a year
or an average
of once per
semester
Once a year
How often used: Campus Escort
Less than
once a year
Campus Escort
78% of the 211 respondents that had used
Campus Escort reported being somewhat
satisfied or very satisfied
50.0%
40.0%
Percent

30.0%
20.0%
10.0%
0.0%
Very Dissatisfied
Somewhat
Dissatisfied
Neither Satisfied
nor Dissatisfied
Somewhat
Satisfied
Satisfaction: Campus Escort
Very Satisfied
Campus Escort

Approximately 52% reported being
somewhat likely or very likely to use this
service in the future
40.0%
Percent
30.0%
20.0%
10.0%
0.0%
Very Unlikely
Somewhat
Unlikely
Neither Likely nor
Unlikely
Somewhat Likely
How likely to use: Campus Escort
Very Likely
The Nevada Sagebrush
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Familiar with or had heard of the Nevada
Sagebrush publication (81%)
A little over half had read or used the
publication in the past (55.9%)
40.0%
30.0%
Percent

20.0%
10.0%
0.0%
Daily
Weekly
Monthly
Twice a year
or an average
of once per
semester
Once a year
How often used: Nevada Sagebrush
Less than
once a year
The Nevada Sagebrush
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A little more than half (52%) of these same
315 respondents reporting general
satisfaction (somewhat satisfied or very
satisfied)
Percent
30.0%
20.0%
10.0%
0.0%
Very Dissatisfied
Somewhat
Dissatisfied
Neither Satisfied
nor Dissatisfied
Somewhat
Satisfied
Satisfaction: Nevada Sagebrush
Very Satisfied
The Nevada Sagebrush
approximately 40% reported being
somewhat likely or very likely to read or use
the publication in the future
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40.0%
Percent
30.0%
20.0%
10.0%
0.0%
Very Unlikely
Somewhat
Unlikely
Neither Likely nor
Unlikely
Somewhat Likely
How likely to use: Nevada Sagebrush
Very Likely
Special Programming Provided
by ASUN in the Past
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Nearly half of the 564 respondents
reported previously attending a movie
series (43.4%), while only about a third
reported previously attending speaker
events (36.2%), University Week
events (33.7%), and concert events
(33.2%).
Special Programming Provided
by ASUN in the Past
ASUN Sponsored Events Attended in the Past
Football Tailgates
Invited Speakers
Concerts
Athletic Road Trips
University Weeks
Movie Series
0
5
10
15
20
25
30
Percentage Attended in the Past
35
40
45
50
Future ASUN Programs
Requested
Support for ASUN Sponsored Activities and Events
Museum Trips
Amusement Park Trips
Spring Break Trips
Recreational Events
World AIDS Awareness
Sexual Assault Awareness
Alcohol Awareness
Diversity Awareness
Food Events
Stress Reduction
Charity Events
Spoken Word
Other Series
Football Tailgates
Comedians
Speakers
Concerts
Athletic Road Trips
University Weeks
Movie Series
0
10
20
30
40
50
60
70
ASUN sponsored events in
the future
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An all vegetarian BBQ
Autism Awareness
Bar on campus
Basketball tailgates
Debates surrounding critical issues
that impact our society
Environmental / Energy Use / Earth
Day
Environmental Awareness Speakers
or Events
Family related events (during the
weekend)
Feminist speakers
Finals events (Food in the Pine
Lounge)
Free is good
I really like the craft ideas and
charity ideas
Leadership Speakers like Salman
Rushdie
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Pet Day
Philosophy speakers in particular
Political events
Political Speakers
San Francisco Trips / Beach trips
School wide dance at Lawlor Events
Center
Service in Learning during Spring Break
Snow boarding club
Speed Dating
Student Bands on Campus
Study abroad opportunities
Lacrosse Team
Trip to Heavenly
Twelve Step Programs
Women's associations
World Issues awareness (Darfur)
More Food Events
Programs for leadership training
split interest in leadership training program
30.0%
25.0%
20.0%
Percent

15.0%
10.0%
5.0%
0.0%
Very Unlikely
Somewhat
Unlikely
Neither Likely nor
Unlikely
Somewhat Likely
How likely to enroll in leadership training?
Very Likely
Operating hours for the Jot
Travis Student Union
48% of the 564 respondents reporting being
somewhat likely or very likely to use
extended hours at JTSU
30.0%
25.0%
20.0%
Percent

15.0%
10.0%
5.0%
0.0%
Very Unlikely
Somewhat
Unlikely
Neither Likely nor
Unlikely
Somewhat Likely
How likely to use extra JTSU hours?
Very Likely
Getchell Library
Substantial support for extending the hours
for Getchell Library, such that a majority
(68%)
40.0%
30.0%
Percent

20.0%
10.0%
0.0%
Very Unlikely
Somewhat
Unlikely
Neither Likely nor
Unlikely
Somewhat Likely
How likely to use extra library hours?
Very Likely