Transcript Leadership Certification Program

Audience
The Children’s Way to Professional
Excellence targets all employees.
Commitment
This program is built on a curriculum of
modules critical to professional success.
Upon completion of the courses, you will
earn The Children’s Way to Professional
Excellence Certification. This designation
will set you apart as a key individual who
is committed and capable of modeling The
Children’s Way.
Information
More information about classes and
related competencies can be found at:
http://hr.chsys.org/default.asp?ID=3
Competencies
The Professional Excellence program is
based on core competencies—the
skills, knowledge and behaviors that
support our values. Developing these
skills and behaviors creates the desired
culture and work environment to help
us achieve our vision of The Children’s
Way.
Our competencies describe how we
demonstrate our five values.
Development of these competencies
will allow CHS to attain its own brand
of professional excellence.
CHS’ value-driven competencies
include:
•Teamwork
•Communication
•Customer Service
•Building Trust
•Decision Making
•Adapting to Change
•Self Leadership
•Managing Work
•Managing Conflict
Comprehensive details regarding the
definition and development of the
competencies are available through our
new online system—OPALTM (Online
Performance and Learning). OPAL
provides tools for assessing
competency skill levels, advising on
key actions and developing
competencies. Access OPAL via
Intralink at http://www.opal.chsys.org
The Children’s Way to Professional Excellence Certification
Phase I
Taking Charge of
Your Development
(web-based)
Communicating with
Impact
(web-based)
Service Plus: Building
Patient Loyalty*
(1 day)
Maximizing
Performance*
(1/2 day)
Crucial
Conversations
(2 days)
Building Trust
Date
Completed
Date
Completed
Date
Completed
Date
Completed
Date
Completed
Date
Completed
(web-based)
* Recommended to be taken within the first 12 months of employment
Phase II
Taking the HEAT
Whale Done: Building/
Supporting Relationships
(1/2 day)
Situational Self-Leadership
(web-based)
Myers-Briggs Type
Indicator (MBTI)
(1/2 day)
(1 day)
Mixing 4 Generations
In the Workplace
(1/2 day)
Date
Completed
Date
Completed
Date
Completed
Date
Completed
Date
Completed
Must Complete 4 Additional Electives – Based on Personal/Professional Development Needs
Adapting to Change (web-based)
Contributing to Meeting Success (web-based)
Decision Making (web-based)
Feedback Fundamentals (web-based)
Friday Night at the ER (1/2 day)
“GO” Getting Organized (1/2 day)
Personal Empowerment: Taking Initiative (web)
Seven Habits for Healthcare Workers (1 day)
Time Management (web-based
Working Through Conflict (web-based)
Additional Activities in OPAL
Date
Completed
Date
Completed
Date
Completed
Date
Completed
For additional class offerings, see the 2012 OD Calendar on the intranet
Online Performance & Learning (OPAL): http://www.opal.chsys.org
Many of you have already completed one or more of the classes. You will receive retroactive credit for prior attendance. Please register for classes via CHEX. If
you have any questions, please contact or email April Mize at 939-5196 [email protected]. Additional classes may be added or substituted over time.
02/12