Transcript Document

“Hammonton, We Have a Problem TTX”
Southern Jersey FQHC
April 8, 2010
Hammonton, We Have a Problem TTX—
Agenda at a Glance
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8:00-9:00 AM
9:00-9:05 AM
9:05-9:20 AM
9:20-9:25 AM
9:25-9:55 AM
9:55-10:10 AM
10:10-10:15 AM
10:15-10:45 AM
10:45-11:00 AM
11:00-11:05 AM
11:05-11:35 AM
11:35-11:40AM
11:40-11:55AM
11:55 AM -Noon
Setup for TTX
Welcome
Exercise Introduction
Module 1
Discussions
Brief Out
Module 2
Discussions
Brief Out
Module 3
Discussions
Brief Out
Hot Wash
Wrap Up/Adjournment
Hammonton, We Have a Problem TTX—
Administrative Items
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Pagers/Cell Phones
Coffee/Breaks/Refreshments
Restrooms
Smoking
Fire Exits
Hammonton, We Have a Problem TTX—
Purpose Statement
• The purpose of this exercise is to provide
participants an opportunity to evaluate
current response concepts, plans, and
capabilities and further identify
enhancements to current communication
systems and patient scheduling and
tracking information during an
evacuation.
Hammonton, We Have a Problem TTX—
Scope
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Evacuation of Southern Jersey’s Call Center
TTX format, 3 hours
3 Target Capabilities
Limited to Senior Policy Makers and Key Staff
Review of existing plans, policies and procedures
to identify strengths and areas for improvement
• Validate plans, policies and people
Hammonton, We Have a Problem TTX—
Exercise Objectives
• Planning-Assess SJ’s scalable strategic plans, based on normal
response plans, to prevent, protect against, respond to, and recover
from natural and man-made disasters, as well as acts of terrorism;
Review SJ’s Emergency Operations Plan (EOP) annexes for hazard
specific response to include natural and man-made disasters as well as
acts of terrorism, and other hazards; Assess SJ’s all-level Continuity
Plans including personnel, equipment, and private resources that will
support the sustainment and/or reestablishment of FQHC essential
functions; Review SJ’s plans that identify the critical and time
sensitive applications, processes, and functions, to be recovered and
continued, following an emergency or disaster, as well as the
personnel and procedures necessary to do so (business continuity);
and develop, review, evaluate and update the Center’s emergency
management and/or preparedness plans based on lessons learned
and/or AARs to address problems/gaps and needed corrective actions.
Hammonton, We Have a Problem TTX—Exercise
Objectives
• Communications-Assess emergency communications and
data requirements for internal and external stakeholders;
Develop and review supplemental and back-up
communications and information technology plans,
procedures, and systems; Assess and develop a continuous
improvement plan that enriches interoperable
communications to provide advanced customer service,
reliability, and operational effectiveness; Assess SJ’s
reliable, redundant, and robust communications systems
for daily operations capable of quickly reconstituting
normal operations in the event of disruption or
destruction; and Assure redundant communications
circuits/channels are available for use.
Hammonton, We Have a Problem TTX—
Exercise Objectives
• Emergency Public Information and Warning- Assess
plans, procedures, & policies for coordinating, managing,
and disseminating public information effectively under all
hazards and conditions; Identify communication plans,
policies, procedures, and systems that support required
information sharing and communications across
stakeholders to support public information, alert/warning,
and notification; Review plans, procedures, and systems to
rapidly control rumors by correcting misinformation; and
assess emergency public information to at-risk
populations that are economically disadvantaged, have
limited language proficiency, have disabilities (physical,
mental, sensory, or cognitive limitations), experience
cultural or geographic isolation, or are vulnerable due to
age.
Hammonton, We Have a Problem TTX—
Target Capabilities
• The capabilities below have been selected by the
Hammonton, We Have a Problem Exercise
Planning Team and provide the foundation for the
development of the exercise scenario and
objectives:
• Planning
• Communications
• Emergency Public Information and Warning
Hammonton, We Have a Problem TTX—
Exercise Structure
• Module 1-Initial
Evacuation
• Module 2-Where Do
All the Patients Go?
• Module 3Reestablishment of
Call Center
Hammonton, We Have a Problem TTX—
Roles and Responsibilities
• Players-respond to
scenario based on
knowledge, current plans
and expertise
• Evaluators-document key
discussion items
• Facilitators- provide
situation updates and
moderate discussions
Hammonton, We Have a Problem TTX—
Exercise Rules
• This is an open, low-stress, no-fault environment.
• Treat the scenario incidents as real.
• Respond based on your knowledge of current plans and
capabilities (i.e., you may use only existing assets) and
insights derived from training.
• Issue identification is not as valuable as suggestions and
recommended actions that could improve response and
preparedness efforts. Problem-solving efforts should be
the focus.
• Keep the time constraints in mind and comments focused,
where possible.
Hammonton, We Have a Problem TTX—
Assumptions and Artificialities
• In any exercise a number of assumptions and artificialities
may be necessary to complete play in the time allotted.
• The scenario is plausible, and events occur as they are
presented.
• There is no “hidden agenda”, nor any trick questions.
• All players receive information at the same time.
• When possible, discussions and decision-making should
be informed, first, by active plans, policies, and
procedures. If this presents an obstacle for the group as it
progresses through the modules, discussions and decisionmaking can be hypothetical and based on group consensus
when possible.
Hammonton, We Have a Problem TTX—
Exercise Start
• Please open SITMAN to page 6
Hammonton, We Have a Problem TTX—Module 1
Initial Evacuation
• Based on the information provided,
participate in the discussion concerning the
issues raised in Module 1.
• Identify any additional requirements,
critical issues, decisions, and/or questions
that should be addressed at this time.
Hammonton, We Have a Problem TTX—Module 2
Where Do All the Patients Go?
• Based on the information provided,
participate in the discussion concerning the
issues raised in Module 2.
• Identify any additional requirements,
critical issues, decisions, and/or questions
that should be addressed at this time.
Hammonton, We Have a Problem TTX—Module 3
Reestablishment of Call Center
• Based on the information provided,
participate in the discussion concerning the
issues raised in Module 3.
• Identify any additional requirements,
critical issues, decisions, and/or questions
that should be addressed at this time.
Hammonton, We Have a Problem TTX—Hot Wash
• Discuss three items to sustain
• Discuss three items for improvement
Hammonton, We Have a Problem TTX—POC
Information
• Amelia Muccio
Director of Disaster Planning
NJPCA
3836 Quakerbridge Rd,
Suite 201
Hamilton, NJ 08619
(609) 689-9930 ext. 26
[email protected]