Transcript Presentation Title

Fast Response Governance
Drill Deep and Wide
Abel Acuña
January 27th 2010
Fast Response
Fast Response #:
Initiation Date:
GQTS DMR #
Part Name & Part #:
PPAP Appv. level:
PPAP Date:
Did / could defect pass thru to customer Plant?
Owner:
Rev.Date:
Review #:
Problem Description:
Supplier by:
Percent Material Non-conforming:
Problem Definition:
Containment:
-
Time from initial contact until contained material is delivered:
Root Cause:
- Process Failure:
Hours
Define process failure.
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Detection Failure: Define detection failure.
-
Systemic Failure:
Define systemic failure.
Corrective Action:
- Detail corrective action activities.
- List responsibilities.
- Identify targeted implementation dates.
Time from initial contact until Error Proofing / Detection is in place:
Days
Improve Process Detection:
- Detail improvements to the detection process.
- List responsibilities.
- Identify targeted implementation dates.
Original PFMEA RPN:
Severity
Occurrence
Detection
Interim PFMEA RPN:
Severity
Occurrence
Detection
Revised PFMEA RPN:
Severity
Occurrence
Detection
Steps to closure:
Estimated Date of Closure:
New PPAP Status:
- Detail all next steps, responsibility, and target implementation dates to close item.
Lessons Learned:
- Detail all lessons learned, so they may be shared plant wide.
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Contain
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Corrective Actions
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Error Proofing
R
Work Instructions
R
Layered Audit
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SREA / PCN
R
PFMEA / PCP
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5 - Why
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Meeting Structure
● One hour meeting led by appropriate SQD and supplier.
● When
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During verification phase
Before final 8D approval/closure
● Meeting participants to include:
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Manager – Global Supplier Quality
Fast Response team members
Purchasing representative
Supplier representative
Timken plant QA and Quality Manager
Meeting Agenda
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8D Presentation
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Root Cause Identification
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Corrective Action
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Updates to work instructions/procedures/inspection methodology
Layered Audit
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Implementation
Frequency
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Verification of Effectiveness
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Read Across/Lessons Learned
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Poke Yoke(s) implemented
Safeguards
Detection methods
Standard Work
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Before and after comparison
Impact to RPN
Error Proofing
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Short and long term
PFMEA
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Can the issue be turned on and off?
Similar processes/products identified
Meeting Documentation
● 8D
● PFMEA (before and after)
● Process Control Plan (before and after)
● Layered Audit Results
● Verification method
● Timing Plan (if implementation is not complete)
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