Transcript Evolution of Cellular communication standards

WELCOME
TO
WORKSHOP ON CAF
=Workshop on CAF =
1.What is TERM Cell
2.Major Vigilance Functions by TERM Cell.
3.Reasons for negative CAF
=Workshop on CAF =
1.What is TERM Cell ?
With the increasing number of telecom operators in the country, the
Government felt the need for presence of Telegraph Authority in the field at
all the Licence Service Areas and Large Telecom Districts of the country, in
order to ensure that service providers adhere to the licence conditions and for
taking care of telecom network security issues. With the growth of private
telecom and wireless services, an increase in illegal telecom operations was
also observed. To address these issues, the Government created initially
Vigilance Telecom Monitoring cells (VTM) in Nov.2004.
Later on dtd 5th August 2008 the name of VTM Cells has been changed to
Telecom Enforcement, Resource and Monitoring (TERM) Cells.
The Headquarter of TERM Cell for Maharashtra Circle (Except Pune ) is
at Nagpur and it is headed by DDG.
=Workshop on CAF =
2. Major Vigilance Functions by TERM Cell.
Customer Document Verification with the objective to ascertain whether the
mobile service operators are following the DoT guidelines for Customer
verification before providing connections.
=Workshop on CAF =
WHY ?
PENALTY IMPOSED BY TERM FOR MH CIRCLE IN RS.
Sep-12
826000
Oct-12
548000
Nov -12
498000
SLAB OF PENALTY BY TERM
_________________________________________________
Penalty for Missing CAF – 50000/% OF POSITIVE CAF
PENALTY PER CAF IN RS.
ABOVE 95%
1000
90 TO 95 %
5000
85 TO 90 %
10000
80 TO 85 %
20000
BELOW 80 %
50000
Nov-12
SSA
KALYAN
GADCHIROLI
PARBHANI
NANDED
DHULE
AURANGABAD
OSMANABAD
RAIGARH
BHANDARA
SOLAPUR
BEED
JALNA
YEOTMAL
LATUR
JALGAON
SAWANTWADI
KOLHAPUR
CHANDRAPUR
RATNAGIRI
NASHIK
SATARA
AHMEDNAGAR
WARDHA
BULDHANA
PANJIM
AKO LA
AMRAVATI
NAGPUR
SANGALI
CAF
Negative
Demanded
CAF
113
176
167
188
334
310
123
104
180
186
190
160
170
184
250
354
334
153
228
448
170
298
40
118
192
136
153
231
151
25
29
16
16
47
30
7
6
14
14
13
6
11
13
7
12
22
12
12
13
5
8
1
0
4
2
2
2
1
Dec-12
% -ve
CAF
22.1
16.5
9.6
8.5
14.1
9.7
5.7
5.8
7.8
7.5
6.8
3.8
6.5
7.1
2.8
3.4
6.6
7.8
5.3
2.9
2.9
2.7
2.5
0.0
2.1
1.5
1.3
0.9
0.7
CAF
Negative
Demanded
CAF
126
175
159
194
325
310
123
116
194
186
244
153
153
176
250
328
329
167
269
351
182
251
51
144
211
122
169
207
161
6
16
27
16
24
17
6
14
15
13
11
8
7
5
5
19
9
5
6
16
5
7
2
6
6
0
2
2
3
Jan-13
% -ve
CAF
4.8
9.1
17.0
8.2
7.4
5.5
4.9
12.1
7.7
7.0
4.5
5.2
4.6
2.8
2.0
5.8
2.7
3.0
2.2
4.6
2.7
2.8
3.9
4.2
2.8
0.0
1.2
1.0
1.9
CAF
Negative
Demanded
CAF
29
125
140
136
378
406
68
99
161
176
198
154
87
117
226
571
193
127
606
315
207
384
44
95
218
146
175
202
63
4
11
2
15
14
38
7
2
6
5
9
9
2
4
18
19
6
2
21
8
6
7
0
2
2
3
1
2
0
% -ve
CAF
13.8
8.8
1.4
11.0
3.7
9.4
10.3
2.0
3.7
2.8
4.5
5.8
2.3
3.4
8.0
3.3
3.1
1.6
3.5
2.5
2.9
1.8
0.0
2.1
0.9
2.1
0.6
1.0
0.0
=Workshop on CAF =
Database Issues :1. Mobile number available in Billing Database but CAF
not available.
2. “Junk/Dummy or No Entry” in the data base
3. Mobile Number is same in CAF and Database but
Name and Address is different.
Electric/Telephone bills:- ( Permitted for POA only)
•Electric/Telephone bills are permitted but it must not be
older than 3 months from the date of Activation. ( 90
days, even one day more leads to negative CAF)
•Bill of any wireless technology phone ( GSM/CDMA) is
not permitted.
• Rahivasi Pramanpatra :- ( Permitted for POA/POI)
• Date of issue of certificate.
• Stamp and sign of issuing authority. (Head of village)
• Date of issue must not be after date of activation of
SIM.
• With photo it is permitted as POI but stamp must be on
Latest Photo.
•
Driving License :- ( # W.e.f 1/07/2012 only as POI )
• Xerox of all pages is must.
• Document must be valid on the Date of Activation.
• Customer Sign on CAF must be same as that on
driving license.
• Stamp on photo, Stamp and sign of Issuing Authority
are must.
• Photo must be visible and able to identify.
•
PAN card :- ( Permitted POI)
• Customer Sign on CAF must be same as that on PAN.
• Photo must be visible and able to identify.
•
Election card :- ( Permitted for POA/POI)
•
•
•
•
•
•
Xerox of front and back page is must.
Photo must be visible and able to identify.
Name must be same to that written on CAF
Stamp and sign of Issuing Authority are must.
Handwritten name on EC must not accept.
Photo on EC are not original in case of 1994/95 EC.
Such manipulated POI/POA are liable for legal
action.
• Adhar Card :- ( Permitted for POA/POI)
• Xerox of front and back page is must.
• Adhar card Acknowledgement is not permitted.
• Photo must be visible and able to identify.
• Bank Passbook :- ( Permitted for POA/POI)
• Bank Passbook issued by the scheduled or Gramin
Bank.
• Xerox of front page.
• Xerox of current transaction (at the time of activation).
• Bank Seal on Photo in case of Passbook as POI.
•
• Ration Card :- ( Permitted for POA/POI)
• ( # W.e.f. 1/09/2010 not valid for POA/POI)
• Stamp/ Seal/ sign of Issuing authority.
• Xerox of front page and back page.
• Name of Mobile customer must be in ration card.
• Collage I-Card :- ( Permitted for POI) (# only for
students)
• Stamp/sign of Principal. Seal of collage on Photo.
• Xerox of both pages.
• DOA must be within Academic Year for which I Card
issued. ( Years are usually manipulated )
• CAF issues :-
• Photo on CAF must be latest. In some cases it is
observed that scanned copy of photo on Election card
is used. (EC issued in 1994,95 and Date of activation
in 2005).
• Overwritten date/ use of Whitener on original as well
as on Xerox is treated as negative CAF.
• No date of Activation on CAF.
• Date of activation is written by hand on Xerox copy
of the sample CAF. It is treated as manipulated date
and CAF will be marked as negative.
• It is also observed that while sending the Xerox copy
of the sample CAF full set of Xerox documents are not
being sent resulting in the CAF being declared as
negative even though all the necessary conditions are
satisfied. ( Example : PoA/PoI available in original
CAF but not in sample CAF Xerox OR second page of
Election card or other pages of Driving license or
Transaction page of Bank passbook is missing)
• Photo on CAF & POI not matched.
• After reverification, stamp of reverification with date,
Sign & stamp of reverifying authority and new
supporting document taken on that date must be
available with CAF.
• Stamp and signature of CSC or Retailer or Franchise
must be available on CAF with date.
• General issues :-
• All Supporting documents Xeroxed must be very
neat, clean and readable.
• All Supporting documents must be self attested by
customer.
• Photo on POI must be able to identify with photo on
CAF.
• Also in some cases only two/three alphabets of
customer name are there in place of signature (i.e.
short sign). Such CAFs are marked as negative by
TERM Cell.
• The New CAF must be used for all customers taking
mobile connection after 9 Nov 2012.
• Sign, stamp of CSC/ Franchisee/ DSA must be
available on the form. ( In New CAF particulars at Sr.
no 24 to 31 must be filled )
• All the New CAF must be signed by BSNL
official/Officer with Name and Designation stamp.
(In CAF particulars at Sr. no 32 to 34 must be filled )
• Common Mistakes:-
• 1. UPP ( Unclear Photo on POI)
• 2. No DOA, customer date is available.
• 3. No second page of EC/DL/PB.
• 4. No date on RP.
• 5. In RP, Photo pasted on stamp or no stamp.
• 6. No Re-verification date/sign.
• 7. Invalid document Xerox attached with sample
and valid doc left with original CAF.
• 8. Hence all invalid extra documents should not be
kept with CAF.
• 9. Bank not listed as Scheduled/Gramin.
• 10. Acknowledgement of AADHAR attached.
• 11. Sign mismatch.
• 12. Short Sign.
• 13. Old Collage I-Card, Academic year
manipulated.
• 14. Overwritten date on CAF ( Date on CAF is OK).
• 15. Hand written name on EC.
Suggestions :
Each SSA should have one SDE/JTO (TERM) for
below work,
1. New SIM activation only after verification of CAF and
documents by SDE (TERM).
2. All CAFs should be properly arranged in separate
CAF record room with proper indexing. Record room
should be with lock and key. ( As now for missing
CAF Penalty is Rs 50,000/- per CAF).
3. Re-verification may be done on war basis to reduce
number of negative CAFs.
?
Prashant R Fasate, D E
Co-ordinator for TERM Cell
Maharashtra (Except Pune)
THANKS !