Transcript Sales Presentation - Michigan Oracle Applications Users

CSS International
Oracle Certified Advantage Partner
Introductions
Michael Drew
North Central Regional Director
Greg Roush
Consulting Director
• CSS Introduction
• Industry Experience
Agenda
• Alignment with Oracle’s Product
Portfolio
• Our Approach
• Recent Success Stories
• Q&A
Company
Product
Focus
Longevity
Stability
Market
Focus
Reputation
Recent Awards
“CSS has been a major player
in providing expertise on JDE
enterprise software for over a
decade. Oracle will continue to
look to partners like CSS to
lead the way for Oracle
customers who need creative
thinking and tenured expertise
– not just out of the box
consulting – to make their way
in today’s competitive and
economic landscape.”
2008
Empower the
Green Award
Recent Publishing
Results
-Ted Bereswill
-Senior Vice President
-Oracle NA Alliances & Channels
2006 & 2008
Titan Award
JD Edwards
Partner of the Year
Quest Magazine
2006
Oracle Profit Magazine
2007
Oracle Profit Magazine
2008
Oracle
Partnership
Alignment with
Oracle
EBS
12
EBS 12.1
Enterprise
9.0
EnterpriseOne World A9.1
8.12
Enterprise
9.1
EnterpriseOne
9.0
Certified Advantage and AIA
Partner Programs
Delivery Success
Collaboration with Oracle
Leadership
Participation in User Groups
Partnerships with ISVs
EBS 12.x
Enterprise
9.x
World A9.x
What’s In It
For Me?
CSS Service
at a Glance
CSS Consulting Services
Business
Process
Order to Cash
Procure to Pay
Manufacturing
SCM
E-Commerce
Enterprise
Applications
Design
Configuration
Development
Integration
Testing
Infrastructure
Management
Planning
Installation
Configuration
Performance
Management
Administration
Turn Key Solution Provider
Seasoned Experts with an Average of 15
years experience
Focused on Oracle Products
Consulting
Approach
CSS
Approach
IPS
Change Management
Project Governance
Delivery Methodology
IPS Investigative Approach
IPS
Understanding of Client Business
Key Business Drivers
Product Lines
“Pain Points”
Definition of Scope
Identify & Highlight Risks
Determine the appropriate Oracle
Product Solution
Propose Solution and Project
Budget
Initiate the project
Project
Governance
Organizational
Change
Management
Change Impact
Assessment
Change
Readiness
Assessment
Change
Management
Communication
Plan
Key Stakeholder
Assessment
Standard Change
Management
Components
These CM components will be part of
every project where Project Governance
is included:
 Organizational/Project Risk Assessment
 Key Stakeholder Map
 Project Launch
 Readiness Report & Workshop
 Communications Plan
 Change Impact Management
Define
Design
Methodology
Define
Project Governance
Software Install
Requirements Definition
Implementation Accelerators
UPK / Documentation
Project Team Training
Process Analysis
Configure / Develop
Test (By Module)
Issue Identification/Resolution
Test (End To End)
Issue Identification/Resolution
System Performance Test
Acceptance Test
End User Training
Production Readiness
Cut-Over/Go-Live
Support
Validate
Build
Design
Build
Validate
Deploy
Deploy
“Cummins core business has changed dramatically over the
past decade, with far more focus on providing a total, endto-end customer-facing solution across a global supply chain
and a global market.”
Jim Miller-Project Manager, CSS
Oracle E-Business Suite
Customer Success Profile
CUSTOMER PERSPECTIVE
OVERVIEW – CUMMINS MERCRUISER
Cummins Mercruiser is a leading innovator in
marine propulsion systems.
CHALLENGES/OPPORTUNITIES
 Growth of the CMD division to $500M in five
years
 Expansion of global manufacturing and
marketing footprint
 Modernization of manufacturing from traditional
to full-service end customer-facing marine
propulsion business
 Consistency of technology across the enterprise
 Implementation of flexible best-of-breed industry
solution that allows for growth
Solutions
 Financials
 MPS, MRP





Manufacturing
Distribution
Mobile Supply Chain
E-Commerce Gateway
Daily Business
Intelligence
EnterpriseOne 8.11
Customer Success Profile
CUSTOMER PERSPECTIVE
“CSS’ knowledge of Oracle solutions was a huge
contributor…their ability to apply that knowledge to our
industry gave us incredible success. We’re eager to share
our story because it was so good for our business, and we
had incredible ROI. “
– Kim Dennis, Senior Vice President Post Acute Care and
Information Technology, Hill-Rom, Inc.
OVERVIEW – HILL-ROM, INC.
A leading provider of adjustable hospital beds
and therapeutic surfaces and manufacturer of
devices for treatment of Cystic Fibrosis along with
IT solutions for patient workflow.
CHALLENGES/OPPORTUNITIES
 Improve hundreds of workflow issues around
order management, intake, payer database,
billing, reporting/metrics
 Compliance issues involving third party payors
 Efficiently grow a “rising star” business unit
 Abide by HIPAA regulations
SOLUTIONS
Implemented JD Edwards 8.11 and custom bolt-on’s
for industry specific requirements
RESULTS
 10 month project – on time, under
budget
 $13 million ROI on a $2.5 million
investment
 Improved days sales outstanding
(DSO) by >30%
 Dramatically improved cash collection
 Trained 800+ employees using UPK
as a standard
 Streamlined missioncritical applications (i.e., 56 steps to
7), increasing productivity
 Implemented a S&OP for each
division and 6 Sigma
 Alignment of staff with company
goals to foster growth and
acquisitions
 Improved processes for monitoring
cash, coding for billing, reduction in
claims denials.
“Oracle Discoverer provides us with visibility across the
enterprise at the executive level. The Oracle / JD Edwards
tool set gives us competitive advantages we previously did
not have. Through CRM, we not only got out of the
software development business but we also instituted some
great process improvements. “
Oracle Discover Daily BI
EnterpriseOne 8.12
Customer Success Profile
CUSTOMER PERSPECTIVE
- Steve Crawford, CIO
OVERVIEW – AMARR GARAGE DOORS

Amarr Garage Doors is one of the world’s leading
designers, manufacturers and distributors of door access
systems for residential garages, warehouses, shopping
malls and other commercial applications.

Approximately U.S. $600 million in revenue across 14
locations and over 600 employees.

Amarr manufactures in US and Europe and sells globally
through a network of distributors and direct to consumer
through major outlets such
CHALLENGES/OPPORTUNITIES

Pressures from mega-retailers like Lowes and Home Depot
forced Amarr to develop more agile customer-facing
scheduling and fulfillment systems.

Numerous acquisitions necessitated moving more accurate
access to manufacturing, order management, financials and
business intelligence information and to lower overall
business process & IT costs
ORACLE SOLUTIONS

JD Edwards Enterprise One 8.12

Oracle Red Stack (database and application server)

Oracle Discoverer Daily Business Intelligence
RESULTS
 Streamlined manufacturing
processes
 Reduced manufacturing response
times and order fulfillment
 Created enterprise-wide
visibility into sales activity
 Cut end-of-month financial
reporting in half
Questions?
Contact Info
Michael Drew
312.375.7722
[email protected]
Greg Roush
303.621.5062
[email protected]