Transcript Slide 1
Fact Finding I
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Fact Finding I Objectives
At the end of this session, you will be able to: Effectively conduct a role play of completing a Fact Finder Describe the importance of uncovering a prospect’s unrealized needs within the Fact Finder Identify objections in the Fact Finding step in order to address them during the Presentation step Recognize when to probe deeper to gather more information
Role Play Setup
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1) Only read the background information of the couple assigned to you.
Bob and Helen Anderson Descriptions —pages 5-7 in Participant Guide Role play prospect first 2) Break up into groups of 2.
Among your groupings, decide who will play couple #1 and who will play couple #2.
John and Alice Hemsley Descriptions —pages 8-10 in Participant Guide Role play agent first