Transcript Customer Presentation

Introduction to
Access Essentials
Businesses Run on Applications
Decision Support
Web & eCommerce
Financial Accounting
Personal Productivity
Communication &
Collaboration
Human Capital
Development
Users
Apps
Customer Management
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Forces Driving IT Change
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The Need for Remote Access
A recent survey of 600 American adults about the ability
to work remotely found:
• 3 in 10 workers and half of small business workers have
the ability to work remotely on a frequent basis
• Of those that don’t work remotely, 62% wish they could
• Most important benefits of working from home:
•
•
•
•
•
Setting own hours/more control over day (41%)
More time with family (37%)
Fewer distractions (26%)
Saving money on transportation, parking, etc. (24%)
Avoiding traffic/saving commute time (20%)
the polling company, inc., September 2007
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Small business environments
Challenges to security, productivity, efficiency
Executives
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Business continuity and disaster preparedness
Productivity gains
Faster problem identification, response, resolution
Lower TCO
Integrated
protection
Employees
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Consistent experience
Timely access to information from anywhere
Reliable, responsive computer systems
Faster problem identification, response, resolution
Connect
and share
IT
Professionals

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Simplified, centralized administration
Proactive response and faster resolution
Fewer workstation maintenance headaches
Do more
with less
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Access Essentials Delivers Anywhere
Office
workers
Off-site
Workers
Branch
Office
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Travelers/
Mobile
Remote/
Offshore
Workers
Non-company
PC
6
Access Essentials Delivers to Any Device
Laptop
Thin Client
Desktop
Mobile
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Non-PC
Virtual Desktop
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Partnering with Microsoft
Working with Microsoft
Strong Partners for Two Decades
Access
Essentials 3.0
Increasing app delivery capabilities
“Pictor”
Presentation
Server 4.x
Access
Essentials 2.0
Presentation
Server 3.x
Access
MetaFrame XP Essentials 1.x
Desktop
Server 1.0
XenServer
XenDesktop
Future
Products
MetaFrame 1.x
WinFrame
WinView
MS OS/2 Core
XenApp
NT 3.51 Core
Windows
NT 4.x
Windows
Server 2000
Windows
Server 2003
1989 1993 1995 1997 1999 2001 2003 2007 2008 2011
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Access Essentials Builds on the
Windows Server 2008 Platform
Citrix Access Essentials
Turnkey Application Delivery Solution
Centralized
Control
Application
Compatibility
Optimized User
Experience
Comprehensive
Access
Server
Scalability
Windows Server 2008 Terminal Services
“Presentation Virtualization Platform”
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Better Together
Access Essentials & Terminal Services
1. Secure Web access via built-in SSL gateway
2. Automatic Web-enabled applications
3. Role-based user privileges
Citrix
Access
Essentials
4. Application server redundancy
5. Automatic load balancing across multiple servers
6. Simple, unified wizard-driven installation & management
7. Multi-user access to central applications
8. Enhanced printing capabilities
9. End-user device independence (Macs, thin clients, mobile devices)
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About Access Essentials
Benefits of Access Essentials
• Anytime, anywhere access whether on or off the LAN, at home
or on the road
• Flexible work environment with seamless
user experience ensures employee
satisfaction
• Simple, centralized application
management reduces IT management costs
and time to implement application updates
• Enables hiring of out-of-state or remote
contract workers without security concerns
• Enhances quality of services and products
without needing to return to the office to
update information
• Improves the work/life balance
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Access Essentials Overview
• Use corporate Windows programs from anywhere, anytime
conveniently & securely over the Web
• No need to rewrite applications, upgrade PCs
or increase network bandwidth
• Keep sensitive information stored and
Perfect for
up to75 users
backed up safely on server(s)
• More secure than on user PCs
• No need to deploy apps on user devices
• Control which applications & intranet
sites users can access based on their
roles & responsibilities
• Manage application publishing and user
access quickly and easily with automated wizards
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VPNs connect customers to Central
Office LAN, but …
• Remote computers connect directly to the Central Office
LAN at the network level, which is not secure
• All applications must be installed and managed on
remote computers
• Many programs don't perform well over VPNs as data
must traverse slow link
• VPNs are an entry point for viruses, so they are often
blocked at firewalls
• VPNs leave the risk of data hijacking
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Speed and Distance Matter
Heavy traffic travels
between program
& server
Very little flows
between user
and program
Server
Client
High-Speed LAN
Remote connections are subjected to:
• Distance / speed related delays
• Blocked ports (firewall security)
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Citrix Access Essentials Works by
• Keeping heavy, delay-sensitive traffic
localized to the main office LAN
• Transmitting only compressed
I/O
Redirection
user-oriented I/O over remote link
• Using SSL over always-open
TCP port 443 to ensure safe passage
Client
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Server
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Line-of-Business Apps Drive Urgency
• Order Entry
• Billing
• Inventory
• Scheduling
• CRM
• Accounting
• Payroll
• Point of Sale
Also industry-specific software from numerous other ISVs
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How It Works
All remote transmissions
are encrypted using
SSL/TLS for security
Screen updates and
audio outputs are sent to
the user’s Web browser
Applications execute
entirely on the central
“access server”
Mouse clicks, keystrokes, digital images &
audio inputs are sent to the access server
• Accessible from any device or client
operating system with just a Web browser
• Remote response matches local performance
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Records are
safely kept
at main site
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Access Essentials and
Small Business Server Configuration
External Users
Internal Users
Local
Desktop
Mobile
Firewall
Citrix
Access
Essentials
Home
Internet
File Servers
Remote
Sites
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Access Essentials and
Essential Business Server Configuration
Home
Mobile
Remote
Sites
Citrix Access
Essentials
Management
Server
Networking
Active
Directory
File & Print
System Center
Essentials
Messaging
Server
Security
Server
Active Directory
Exchange Server
2007
Forefront
Security for
Exchange Server
Windows Essential Business Server
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Exchange
Server 2007
Next Version of
Microsoft
Internet
Security &
Acceleration
Server
Database
Server
SQL Server
2008
Standard
Edition
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Partnering with Microsoft
Essential Business Server
Manage Access Essentials directly from the EBS Console
Through the EBS
Administration Console,
manage key Access
Essentials functions:
• Server group information
• Session management and
shadowing
• Modify published
applications
• View Citrix license usage
• Access to Access
Essentials QuickStart
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Wizard-driven Administration
Through the Access Essential Quick Start Console, administrators
quickly and easily manage application publishing and other key
features with automated wizards
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Role-Based Application Access
Administrators assign role-based access to applications,
printing and storage rights
SALES
BOOKKEEPER
SUPPORT
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User Access through Web Browser
With just an Internet connection, users access applications through
a standard web browser on any type of device
Internet Explorer
•
Pocket IE
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Firefox
•
Mozilla
•
Safari
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Start Small, Fortify As Needed
Single Server Simplicity
• Meets basic, secure remote
Multi-server Redundancy
• Automatically spreads users
across 2 or more servers
• 20 users / server on average
access needs
• Concentrates all users through
one central Windows server
• 5 to 25 users (typical)
●
• Runs on existing workgroup
●
server or domain controller
• Super quick, easy & inexpensive
approach to get started
Minimizes impact from
system failures
New sessions automatically
bypass offline or failed servers
• Optionally places SSL VPN &
Web UI on separate DMZ server
• Further shields application servers
from Internet attacks
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Why Act Now
• IT budgets are flat, yet user expectations continue to rise
• Remote workplaces are becoming mainstream
• Users are becoming more mobile and expect easy access
• Applications and diversity of architectures are still growing
IT must think strategically about remote access and
application delivery to meet business demands
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Case Study: Increase Employee Productivity
• Challenge
• Deliver real-time information to a mobile
workforce of 50+ employees
• Support flexible working legislation, offering
employees ability to work from home
• Why Access Essentials
• Secure, reliable access to real-time
information
• VPN solution unreliable and slow with
frequent issues for users in the field
• Results
• Increased productivity resulting in 33%
increase in billable hours
• Increased level of satisfaction with better
task management and information access
• Quick deployment of new solution, with
minimal user training
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Case Study: Reduce Cost & Improve Service
• Challenge
• Deploy a flexible, cost-effective IT
infrastructure quickly and easily
• Business continuity during a move and
implementation of a new IT infrastructure
• Why Access Essentials
• Cost-effective solution, ideal for small
businesses
• Fast, simple implementation
• Results
• Lower TCO and annual savings of more
“Previously, the cost of
ownership associated with
keeping everything up-to-date
was too onerous. With Citrix
Access Essentials, everything
is backed up, secure and
working to maximum
efficiency.”
Anne-Marie Naylor, Partner
Hart Shaw
than £20,000
• Centralized management, enabling remote
IT support
• Rapid relocation to new office, ensuring
smooth continuity of client service
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Case Study: Streamline Operations
• Challenge
• Implement a line-of-business application
with shared access globally
• Quick implementation and seamless user
experience
• Why Access Essentials
• Shared global access to real-time
information and applications
• Intuitive, easy-to-use interface with minimal
training required
• Results
• Increased profitability through streamlined
business processes and real-time
information sharing on a global basis
• Enables management to stay in touch while
traveling between global sites
• Improves work/life balance
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