Transcript Asset Development Strategies

Relationship Building : An
Overview and the DPNs Role as a
Resource
Relationship Building: Serving as
a Resource on SSA’s Webinar
Series– Part III
March 31, 2009
SSA Specialists to Know and Use
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Area Work Incentives Coordinator
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Work Incentive Liaison (WIL)
Relationship Building with SSA Field Office
Work Incentives Planning and Assistance
Protection and Advocacy
Youth Transition Demonstration
Ticket to Work Program
EARN Works
SSA Resources & Specialists to
Know & Use:
DPN’S Providing Resources
AREA WORK INCENTIVE COORDINATOR
 The AWIC can assist the Navigator with specific benefits,
planning questions, and serve as a guide to a Navigator by:
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Helping to make a connection with the local Work Incentive
Liaisons (WILs), PASS Cadre, and Area Ticket Coordinators
Answering questions and or concerns regarding the WIPA
Program
Answering questions regarding Ticket To Work
Coming into your community for larger training events on SSA
Work Incentives for One Stop Staff and other community partners
Answering complex Work Incentive questions and providing
Navigators with accurate information
AWIC Connecting to Field Office
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Reasons for DPNs to Access a SSA Local Field Office
Manager
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To offer an in-service presentation or training on the DPN Initiative and
One Stop Career Center services to the Local Office SSA staff
To request information (outreach materials) to be shared with potential job
seekers (SSA Beneficiaries) and placed in the Local One-Stop Career
Centers
To request an overview or training from the WIL or other SSA staff for the
One Stop Career Center staff
To invite a WIL or SSA Field Reprehensive to a community event (career
expo, job fair, agency symposium, etc)
To locate the local field offices in your area, http://www.ssa.gov/regions/
DPN’s Strategies:
Local SSA Field Offices
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Invite the local SSA field office staff into the One Stop Career
Center(s) that you cover to provide information about what the One
Stop has to offer, what services they provide and how they might be
able to assist the Social Security field office
Schedule monthly meetings with the CWIC and local field offices
Copy the AWIC on e-mails to the field office staff at Social Security
about PASS plans and other work-related issues to keep everyone on
the same page and to hold local staff accountable for following up on
important time sensitive issues
When working with SSA, use their language to ensure that you will get
accurate answers to your questions
Work Incentive Planning and
Assistance: WIPA
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Build relationships with the Community Work Incentives
Coordinator (CWIC) with the goal of welcoming collaboration
in the One Stop Career Center to connect the SSA
Beneficiaries to Benefit Planning
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Help to create a process or schedule to set appointments
between the CWIC and Beneficiary at the One Stop
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Ensure that the CWIC has accurate contact information for
One Stop Career Center Directors and the support staff that
will be working with SSA Beneficiaries
DPN Strategies:
The WIPA and the Job Seeker
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Encourage job seekers to use their WIPA appointment wait time by
collecting the information needed for their appointment, reviewing SSA
work incentives online, reviewing their employment goals and
calculating their monthly income requirements
Provide training for SSA field staff and other providers that include
motivational speakers/success stories (and food!) to build relationships
Maintain/Increase your knowledge of SSA work incentives to the level
of providing general information (not to the level of a CWIC or
providing benefits planning)
Utilize SSA’s online resources including “SSI Spotlights” to provide
information on work incentives and other SSA work related questions
Protection and Advocacy: Protection
and Advocacy of Beneficiaries of Social
Security PABSS
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Protects the rights of beneficiaries of SSDI and
SSI
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Check out any complaint against an employment network or
other service provider helping an individual return to work
Give information and advice about vocational rehabilitation
and employment
Explain SSA’s work incentives
Provide consultation and legal representation to protect the
rights of any one wanting to return to work
Assist with problems concerning work plans under the Ticket
to Work Program
DPN’s and Youth In Transition
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Expectations
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Youth ages 14-25
Increase work activity
Test SSI waivers
Enhanced coordination of services
Alteration of certain SSI rules as incentives to
work
Demonstration Projects
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Bridges to Youth Self Sufficiency—5 cities in California
Youth work Incentive Network of Support (WINS): University
of Colorado Health and Sciences Center
The Broadened Horizons Brighter Futures Program: Abilities
Inc. of Florida Miami-Dade County
The Career Transition Program: Montgomery County,
Maryland
Mississippi Youth Transition Innovation: Mississippi
Department of Rehabilitation Services
West Virginia Youth Works: West Virginia University Center
for Excellence
DPN and Ticket To Work Program
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SSDI and SSI beneficiaries have:
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Greater choice of employment services
Assigned Ticket protects against periodic medical review
through a Continuing Disability Review process with SSA
Employment Network and State Vocational Rehabilitation
to choose from for employment services
Employment Networks
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Coordinate and provide services to employment
Develop with the beneficiary an Individual Work Plan
Ticket to Work Program: CESSI
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SSA Program Manager for Recruitment and
Outreach
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Build Capacity for Ticket to Work Program
Recruiting Employment Networks
Increasing awareness to beneficiaries of the
Ticket Program
Increasing awareness of all the SSA Work
Incentives
Ticket to Work Program: MAXIMUS
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Establishing and maintaining a toll-free telephone call center and
electronic mail response capability to answer beneficiary questions
and make referrals, as appropriate;
Administering and supporting the Ticket assignment process;
Administering and supporting the Employment Network payment
process;
Insuring the continuity and seamless operations of the Ticket Program
for the key Ticket Program participants; i.e., Social Security
Administration beneficiaries, Employment Networks, and state
Vocational Rehabilitation (VR) agencies
To receive a more comprehensive understanding of the Ticket
Program and to have specific questions answered, please contact
MAXIMUS Ticket to Work at 1-866-968-7842 (TDD 1-866-833-2967).
DPN and EARNWorks
Employer Assistance Referral Network
 It is designed to assist employers with recruitment and information
resources that will connect them to Employment Service Providers
who have access to job-ready candidates in their community.
 EARN works with Employment Service Providers and or
Employment Networks to increase exposure in the employer
community and expand job placement opportunities.
 Free Service and once an organization is enrolled in EARN, it is
eligible to receive job vacancy announcements from employers in
your community who are also enrolled in EARN.
DPN’s and Ticket to Hire
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Part of the EARNWorks Program
Also a free national employment referral service,
Assists employers in hiring qualified workers with disabilities
through the Social Security Administration’s Ticket-to-Work
Program.
It is sponsored by SSA with additional support from the U.S.
Department of Labor.
Ticket-to-Hire links employers to Employment Networks (ENs)
and state vocational rehabilitation (VR) agencies in their
communities that have job-ready candidates.
Review of DPN’s and Community
Resources
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Expands Network Of Support Programs for
job seekers with disabilities
Expands One Stop Career Center services to
Community Programs
Enhances and builds trust with both
customers and community
Encourage Employment and Supports
Contact Information
www.socialsecurity.gov
Sharon Brent, Director
Training and Technical Assistance
National Disability Institute
[email protected]
Elizabeth Jennings, Program Coordinator
National Disability Institute
[email protected]
Michael Roush, Program Coordinator
National Disability Institute
[email protected]