Transcript Welcome to Next Generation Workspace
HRSA Hotel Demonstration Project
The Next Generation Workspace
Brandon Guzzone
HDP
Challenges…
HRSA Hotel Demonstration Project
Next Generation Workspace
HDP 2
HRSA Hotel Demonstration Project
Next Generation Workspace
HDP
Background
• The Health Resources and Services Administration (HRSA) started its telework program more than 5 years ago with a handful of staff • Today, more than 800 employees participate in the HRSA telework program • To meet fiscal and human capital requirements, the Agency is creating an infrastructure that can support a mobile workforce in a changing workspace 3
HRSA Hotel Demonstration Project
Next Generation Workspace
HDP
Competing Priorities?
Save Money
-Reduce Physical Space -Improve Business Efficiency -Lower Operating Costs Hotel Demonstration Project
Engage Employees
-Maintain Work/Life Balance -Provide Flexible Schedules -Empower 4
HRSA Hotel Demonstration Project
Next Generation Workspace
HDP
What is the Hotel Demonstration Project (HDP)?
• Hoteling is an arrangement where frequent teleworkers use shared space when they are on site • The HDP is a 12 month program designed to test the viability of hoteling for HRSA employees • Employees who participate in the HDP: ▫ Work from home three to four days a week ▫ Utilize a Government-furnished laptop ▫ Temporarily relinquish their private office/cubicle space ▫ Reserve office space in a shared hoteling office 5
HRSA Hotel Demonstration Project
Next Generation Workspace
HDP
What Does Success Look Like?
• Reduced space • Reduced overhead cost • Increased employee satisfaction and engagement • Improved employee job performance 6
HRSA Hotel Demonstration Project
Next Generation Workspace
HDP
Who Needs To Be Involved?
• Evaluation • Facilities • Information Technology • Policy • Training and Development 7
HRSA Hotel Demonstration Project
Next Generation Workspace
HDP
What Should You Watch Out For?
• Miscommunication • Management by sight • Resistance to change • Social disconnect • Barriers to knowledge sharing 8
HRSA Hotel Demonstration Project
Next Generation Workspace
HDP
What Did We Do?
• Communicated early and often • Educated managers and employees • Facilitated change • Utilized new communication channels • Picked the right space 9
HRSA Hotel Demonstration Project
Next Generation Workspace
HDP
What Did We Learn?
• Build evaluation into your program design • Use a phased approach • Hoteling is not for everyone • So far, it works!
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HRSA Hotel Demonstration Project
Next Generation Workspace
HDP
What Is Next?
• Continue to evaluate the impact of hoteling • Determine if hoteling is a viable long-term solution for HRSA • Modify, expand, and/or discontinue the program 11
HRSA Hotel Demonstration Project
Next Generation Workspace
HDP
Questions?
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