Transcript Management and Communication in Crisis situations

Management and Communication in
Crisis Situations.
Experiences of the German Federal
State of Baden-Württemberg.
Thomas Egelhaaf
Cairo, 22.04.2009
Contents
• the Federal State Baden-Württemberg
• Organisation of Disaster Management in
Baden-Württemberg
• Leadership and Command in Emergency
Operations
• Communication
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Baden-Württemberg
Structure of Administration
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The Dual System
ruled by fundamental law
Protection of Population
Federal Republic of Germany
non military Civil Protection
in case of defense (`war`)
• THW
• Task Forces
State of Baden-Württemberg
Disaster Management (`peace`)
• Police
• Medical Rescue
• Fire Service
Integrated system
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Protection of Population
Preparation for incidents…
 with many injured persons
 with hazardous material
 as a result of terror attacks
 in the consequence of climate change: flooding,
storm, …
 caused by electrical power breakdown
 …
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Management in Crisis Situations
Leadership and Command in
Emergency Operations
Political Component
having the overall
responsability
AdministrativOrganisatorical
Component
OperativTactical
Component
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Leadership and Command
Principle of Subsidiarity
AdministrativOrganisatorical
Component
OperativTactical
Component
State
X
Administrative Districts
X
Districts
X
X
Independent Cities
X
X
Municipality in a district
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X
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Echelons off Command
operativ-tactical




A: tactical unit with two groups (18 persons)
B: company or brigade at a disaster scene
command team
C: brigade at disaster scene
command team of 9
D: several brigades at a disaster scene or at several
disaster scenes
command team of 9 or command staff (regional level)
use of command facilities of the authority having
jurisdiction
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Crisis Cell
Administrativ-Organisatorical
Vb 1
Vb 2
Vb 3
Vb 4
Vb 5
Vb 6
Vb 7
Administration
Internal staff
Information
Gathering,
Reports
Media and press
Police matters
Resource
management
Forces, equipment
Public health
Environment
Director of
Crisis Cell
KGS
SMS
Management and Communication in Crisis Situations
Vb…
EMS
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Disaster Management Organisation
Example:
Staff for extraordinary events
administrative
district
Crisis Cell
district A
Command staff
district A
Incident Incident Incident
Command Command Command
A1
A2
A3
Crisis Cell
district B
Command staff
district B
Incident Incident Incident
Command Command Command
B1
B2
B3
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Communication in Crisis Situations
Example:
Staff for
extraordinary
events
Crisis Cell
Crisis Cell
DISTRICT A
DISTRICT C
Crisis Cell
DISTRICT B
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Communication in Crisis Situations (old)
Problem: no coordination in the flow of information
Staff for
extraordinary
events
Crisis Cell
DISTRICT A
Crisis Cell
DISTRICT C
Crisis Cell
DISTRICT B
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Communication in Crisis Situations (new)
Solution: database
Staff for
extraordinary
events
Crisis Cell
DISTRICT A
Crisis Cell
DISTRICT C
Crisis Cell
DISTRICT B
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webbased Database
Mission control
operativ-tactical
Information gathering
operativ-tactical and
administrativ-organisatorical
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Experiences
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
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

the dual system `Protection of Population` is
merged to an `integrated system`
training is essential
graduated redundancy system for
communication required (satellite phone, …)
Having command facilities `stand by`
Having a disaster-management strategy for
`possible` incidents
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Thank you!
Thomas C. Egelhaaf
Regierungspräsidium Freiburg
Bissierstraße 7
Germany
+49 761 208 4910
[email protected]
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