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Chapter 8 Strategy Formulation and Execution Strategy • Every company is concerned with strategy – It determines which organizations succeed and which ones struggle – Strategic blunders can hurt a company • Strategic management is a specific type of planning 2 Thinking Strategically • The long-term view of the organization and competition • Thinking strategically impacts performance and financial success • Today’s environment requires everyone to think strategically 3 Strategic Management The set of decisions and actions used to formulate and execute strategies that will provide competitively superior fit (= competitive advantage) between the organization and its environment to achieve organizational goals 4 Purpose of Strategy • Explicit strategy is the plan of action that describes resource allocation and activities for dealing with the environment, achieving a competitive advantage, and attaining the organization’s goals • Competitive advantage is the organization’s distinctive edge for meeting customer needs • Strategies should: Exploit Core Competencies Build Synergy Deliver Value Target Customers 5 3 Levels of Strategy in Organizations 6 The Strategic Management Process 7 Strategy Formulation vs. Execution Formulation: Assessing the external environment and internal problems to create goals and strategy Execution: The use of managerial and organizational tools to direct resources toward accomplishing strategic results 8 SWOT Analysis • Formulating strategy often begins with an audit of internal and external factors – Internal Strengths and Weaknesses – External Opportunities and Threats • Information is acquired from reports, surveys, discussions, and meetings 9 SWOT: Audit Checklist 10 Strategic Business Unit (SBU) SBU – an autonomous organization within a firm: Budgeting authority Personnel authority Examples of SBU: ABC Television – one of four SBUs in Disney Division in Army – the division commander (two star general) 11 Formulating Corporate-Level Strategy: Portfolio Strategy Strategic Business Units (SBUs) have a unique mission, products, and competitors Companies manage the mix (portfolio) of SBUs for synergy and competitive advantage Organizations should not become too dependent on one business 12 Agency Theory, Agency Cost • A Manager (CEO) is an agent for shareholders. • Owners of the firm are clients of the manager. • The manager is supposed to work for the best interest of the shareholders, that is, to maximize shareholders’ wealth – increase the stock price, by boosting the profit, increasing revenue and/or decreasing cost. • In reality, a manager works for his own best interest, not for the shareholders. • When this problem occurs, we call it “agency cost (problem) .” 13 M & A, Corporate Strategy, Agency Cost • Merge & Acquisition is an example of corporate strategy. • Like any other strategy, M & A should focus on synergy, efficiency, shareholders’ wealth maximization. • However, some M & As create Agency Cost. • Cases in Point (Real World Applications): • M & A b/w HP & Compaq • M & A b/w BoA & Merrill Lynch • M & A b/w Disney & ABC Television 14 Agency Cost, Stock Option • How do shareholders know whether the manager (CEO)’s corporate strategy works or not? o If the stock price does not go up after the M & A announcement, the strategy is not working. • Managing (Controlling) a manager: Shareholders can use a carrot-and-stick approach to control the manager. o Carrot Stock Option: A widely used carrot to motivate the manager to work hard for the best interest of shareholders. o Stick Termination 15 Formulating Corporate-Level Strategy: The BCG Matrix • Organizes business along two dimensions – Business growth rate – Market share • Four categories for corporate portfolio – The combination of high/low market share and high/low business growth 16 The BCG Matrix 17 Formulating Corporate-Level Strategy: Diversification Strategy • Moving into new lines of business – Expand into new valuable products and services • Why does a firm attempt to diversify its business? – Manage/control/minimize the risk • A Case in Point: – DELTA (Airline Company) vs. SHELL (Oil Company) – When oil price goes up, DELTA stock goes down, but SHELL stock goes up. – If DELTA merges/acquires SHELL (diversification), DELTA can lower the risk of uncertainty (a sudden spike of oil price due to the war in the Middle East) 18 Unrelated Diversification Strategy – Corporate Strategy • Expansion into new lines of business • Can be a difficult strategy • Many companies are giving up on unrelated diversification • Unattractive to investors; hard to value the firm – Hard to measure the profit, cost of capital – Hard to measure the firm value – Hard to measure the firm’s stock price • Hypothetical Example: GM enters a clothing business. 19 Vertical integration (VI) – Corporate Strategy • Vertical integration expands into businesses that supply to the business or are distributors • Benefits of VI: Securing supply & distribution chains cost savings efficiency • Limitations of VI: Less competition less productive inefficiency [Soviet Economic Model] • Hypothetical Examples: – Starbucks in VI – GM in VI 20 Formulating Business-Level Strategy Strategy within the business units (SBU): How do we compete? Business-level strategies are developed by Porter’s Five Forces Web technology is impacting all industries in positive and negative ways 21 Porter’s Five Competitive Force Model 22 Porter’s Competitive Strategies 23 Formulating Functional-Level Strategy Action plans used by major departments Marketing Production Finance Human Resources Research and Development 24 New Trends in Strategy • Strategic Flexibility – managers must be prepared to change and adjust strategy quickly • Strategic Partnerships – collaboration with other organizations is important: Sharing Resources & Information: eg. Boeing with Delta on airplane engine cost sharing • Global Strategy – organizations pursue a distinctive focus for global business 25 Global Corporate Strategies 26 IB strategies Wholly owned subsidiary • Joint venture • License • 27 Strategy Execution - The final step! • “Strategy is easy, but execution is hard” – Most important but most difficult part • Strategy must be skillfully executed • Alignment requires all aspects of the organization to focus on strategy goals – Everyone is moving in the same direction • S.E. needs more dynamic approaches • S. E. requires vision, intuition and employee participation • S. E. is done through changes in leadership, org. structure, information and control systems, and human resources. 28 Six Silent Killers of Strategy 29 4 Tools for Putting Strategy into Action 30 Review: Strategic Planning & Strategic Management • Truth vs. Spin • Strategic Planning - Strategy Map • Agency Theory – Agency Cost • SWOT Analysis • SBU - BCG Matrix • Porter’s 5 CFM & Competitive Strategies • Tools for Strategy Execution – Leadership, Clear Roles, Accountability, HR, Candid Communication • Management: Leadership, Organization, Planning, Control 31 Chapter 8 - Discussion Questions • • • • • • • • • • • Explain briefly what "think strategically" means in practice. (class discussion) Explain why a strategy matters for competitive advantage. (class discussion) Explain briefly core competency of GM, Wal-Mart. (class discussion) There are three types of strategies: corporate, business, and functional (operational) strategy. Explain what kind of strategy Merge & Acquisition (M&A) belongs to. Explain briefly the reason. (class discussion) Explain briefly agency theory. (class discussion) Explain briefly when the agency cost incurs in a firm. (class discussion) Suppose you are a shareholder of GM. How would you control the agency cost? Conduct a SWOT Analysis of Facebook Inc.. Explain briefly internal situations. Conduct a SWOT Analysis of Facebook Inc.. Explain briefly external situations. Explain briefly what makes a SBU unique in an organization. Give an example of SBU in Disney, Army, LSSU. (class discussion) Give an example of SBU in Lake Superior State University. Explain briefly why it can be a SBU. 32 Chapter 8 - Discussion Questions (continued) • • • • • • • • • • • • Explain briefly why the unrelated diversification strategy makes a firm unattractive to investors. (class discussion) Explain briefly why a manger must focus on profit. (class discussion) Explain briefly what benefits a firm can gain from vertical integration strategy.(class discussion) Explain briefly why the vertical integration sometimes leads to inefficiency. (class discussion) Explain briefly potential new entrants in Porter's 5 Competitive Force Model. Explain briefly bargaining power of buyers in Porter's 5 Competitive Force Model. Explain briefly bargaining power of suppliers in Porter's 5 Competitive Force Model. Explain briefly threat of substitute products in Porter's 5 Competitive Force Model. Explain briefly rivalry among competitors in Porter's 5 Competitive Force Model. Explain briefly the differentiation strategy in Porter's Competitive Strategy Model. Explain briefly the cost leadership strategy in Porter's Competitive Strategy Model. Explain briefly the focus strategy in Porter's Competitive Strategy Model. 33 Chapter 8 - Discussion Questions (continued) • • • • • Two firms want to become partners. Explain briefly the most important thing they need to do in strategic planning, from the business partnership perspectives if they want to be partners truly. (class discussion) List Six Silent Killers of Strategy Implementation. Among “six silent killers of strategy,” employees were not listed. Explain why. Explain briefly the four tools for putting strategy into action. Real World Applications: Avon Products Case (Feb. 2014) | MS-Word |: In this business case, which U.S. federal law did Avon break? What was the background for drafting the federal law? Give the main reason that the law was needed in the U.S. In class, we learned the three international business strategies on foreign direct investment (wholly-owned subsidiary, joint-venture, and licensing). Which strategy would you recommend Avon to avoid such legal troubles? Explain how Avon can benefit from the strategy. 34