Transcript PowerPoint Presentation - Employee Satisfaction Survey

Employee Satisfaction
Survey Results
for
2008
Presented by Human Resources
Major Areas of Interest
 Organizational Structure and Stability
 Communication
 Training and Development
 Reward and Recognition
 Recruitment and Retention
Employee Comments
 Morale is low due to closing programs.
Employees are worried about their jobs
 Continue looking for funding
 Annual increase not just COLA
 Improve Behavioral Health billing
 Reopen the treatment facility at RPC
 Seek more funding sources
 Continue operation of current programs
Organizational Structure and Stability
 Federal and State Grant submissions
 Increasing client pay billing and streamlining billing
process
 Partnership with TCC (IT, Billing, RPC)
 Golden Heart Project
 Ralph Perdue Center Residential Program
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Open house – May 28th
Open to clients – June 2nd
 Enhanced Detox Facility
 Ground breaking – June 3rd
 Anticipated opening January 2009
Employee Comments
 Communication with other programs
 Get out Newsletter
 Better Communication
 Show employees the changes that are being
implemented
 Continual communication between TCC &
Doyon
 Ask employees before changes are made
Communication
 New Website! – Active
 Updated information and forms
 Newsletter – Coming
 Informational Meetings
 General Staff Meetings
 Management Meetings
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Program Directors Meeting
Program/ Department Meetings
Special Meetings

Benefits
Remember – HR has an Open–Door policy
Employee Comments
 Inform new directors and new administrative
assistants about new procedures
 More training in other fields
 Increase money for training
 Tracking staff movement towards credentials
Training and Development
 New Hire Orientation
 Held monthly providing organizational information
 Annual Training
 April 9 & 10, July 24 & 25, October 17 & 20
 Supervisor Training
 Currently coordinating
 Specific specialty
 HR assist with coordination
 Ongoing training at staff meetings
 HR and other guest speakers attend per request
Employee Comments
 Recruit at Alaska Native/American Indian
Events
 Keep good employees and get rid of bad
ones
 Employee Incentive Programs
 Annual raises not just COLA
 Increase pay for degree requirements
 Shorten hiring time
Recruitment and Retention
 Recruited at AFN events and Alaska Job Fair
 Continue to research for advertisement and recruitment at
events
 TCC and Doyon Conventions
 World Eskimo Indian Olympics
 Powwows
 Tanana Valley State Fair
 Compensation Package
 Benefits (Medical, Dental, etc.) – 88% paid by employer
 Short Term Disability – 100% paid by employer
 Retirement Plan
 AETNA EAP discount program
 Wage increases, position advancement and training
opportunities
Employee Comments
 Restart Employee of the month
 Acknowledge all FNA Programs
Reward and Recognitions
 Employee appreciation
 Annual Employee Picnic – July 18
 Annual Holiday Dinner – Dec 2008
 Programs/ Depts. - Celebrating FNA anniversaries,
birthdays and professional days
 Employee Recognition Program
 New program starts September 2008
 Four times a year each Division will recognize one of
their employees for an outstanding job
 Behavioral Health
 Early Childhood Division
 Admin and Support Services
Please remember:
 We appreciate you completing the survey.
 Great comments and ideas.
 All concerns are valid and important.
 Some things we can change and others we
can not but we are trying to make FNA a
great place to work.
 We will continue to make every effort in
supporting FNA and our employees to help
accomplish our mission.
Questions