Transcript Establishing HealthWatch England

Annex 4
Establishing HealthWatch England
Future of Care Programme Board
Jill Finney (SRO), Amanda Hutchinson, John Lappin,
Amanda Sherlock, Jeet Bains, Alan Rosenbach
Yetty Oyenekan - Programme Officer
Nigel
Thompson
Ian Forsyth
Engagement,
comms and
branding
Engagement and
comms with
LHOs and other
stakeholders;
developing
HWE’s brand and
its comms/
engagement
strategy
Frances Hasler
Sara Cain
Nigel Thompson
Digital comms
Design and build
of website and
functionalities,
digital comms
Henry Cook
and/or Ingrid
Karikari
Policy, governance
and functions
What HWE will do,
Committee formation,
interaction with CQC,
LHOs and others,
governance, influencing
legislation.
Nigel Thompson
Frances Hasler
IS
HWE systems
and
infrastrcuture
One of
Paul Oliver
Martin Pitcher
Angela Maragna
Sue McMillan
Yetty Oyenekan
Intelligence
HWE’s info needs
and analysis
capacity
Neil Prime
Sue McMillan
and/or Dot Metcalf
Sam Banga
Finance
Jay Harman
Matthew Trainer
Glyn Barker
Alastair Cannon/Sharon
Ward
Ian Forsyth
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Committee and Board Meetings\20110826 Board paper for 14 Sept Annex 4 Structure&high-level plan.ppt
Ian Forsyth
Zoe Lorenzo
Location
Rachel Dodgson
Alan Rosenbach
Organisation
design and
structure,
staffing and
recruitment
Sue Thomas
Determining and
securing HWE’s
operating budget
Lucy Hamer
Structure and
staffing
Office location, accommodation and
support
Andrew Evans
Establishing HealthWatch England – high-level plan 2011-12
JULY
Policy,
governance
and functions
Intelligence
AUG
29/7
Roundtable with key
players in DH, ADASS,
LGA etc on model and
assumptions
SEP
14/9
CQC Board
consider model
and key issues
Scope Intelligence input
to HWE – design high
level approach
Digital
Comms
NOV
Share model,
assumptions
and costings
with DH
Launch Online
Forum
1. Share HWE
5/9
key messages
CQC / DH
doc 2. Sign off
Work Prog for
branding
Branding agency Spencer du Bois workshop
timeline
signed off
Concept and
solution
investigation
Brand and
reputation
development
work
Prog of
Comms
on 1 yr
to go
JAN
D
R
A
F
T
Advertise
for Chair
designate
Strategy
and scope
Requirements gathering
B
U
S
I
N
E
S
S
FEB
Confirm
resource
requirement
29/2
Org structure and
staffing
requirement
determined
Design
(technical/
C
A
S
E
IS
Finance
DEC
Modify scope &
Finalise Intelligence
approach based on
approach
outcome of ET/Board
discussions
Structure and
staffing
Comms,
engagement
and branding
OCT
Verify setup costs
Agree
funding
of set-up
costs
Location
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and Board Meetings\20110826 Board paper for 14 Sept Annex 4 Structure&high-level plan.ppt
Iterate costs
following
discussion
w/DH
29/2
HWE operating
budget
requirement
determined
29/2
Facilities
requirement and
location
proposals
Establishing HealthWatch England – high-level plan 2012
MARCH
Policy,
governance
and functions
Intelligence
Structure and
staffing
B
U
S
I
N
E
Chair
designate S
appointed S
Comms,
engagement
and branding
Digital
comms
/data/present
ation)
IS
Finance
APRIL
Activities,
functions and
processes
designed
31/3
Operating
budget
requirement
confirmed
C
A
S
E
F
I
N
A
L
I
S
E
D
MAY
30/4
Governance
products and
“fit” with wider
CQC agreed
Royal
Assent
Assemble
Intelligence team
30/4
Org structure
and staffing
agreed
JUNE
AUG
SEPT
30/6
Business and
strategic plans
agreed
Define SLA
between HWE
and CQC
Intelligence, and
other sources
31/5
Committee
members
appointed?
JULY
1/10
Define products, test,
document, define BAU
30/6
Senior
Staff recruitment and training
officer(s)
appointed
30/9
All staff in
place and
trained
1/4
1st HWE Regional events x9, exact dates and content tbd
comms
Detailed
following Chair
launch plans
appointment
31/7
Build
OCT
Test
Agree
and share
brand
Launch
basic site
L
A
U
1/9
Launch
preview
site
N
C
H
30/6
Funding
secured
Location and
facilities
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Committee and Board Meetings\20110826 Board paper for 14 Sept Annex 4 Structure&high-level plan.ppt
1/10
Launch
full
site