Transcript KM Masterclass

Themes for the ACT KM Group
(Canberra Chapter)
An introduction to the discussion
Canberra, 5 February 2002
Ron Robinson
Acknowledgment and Disclaimer:
IP Australia supports my participation in ACT KM Forum.
However, the views expressed are my views and should not be
taken to be the views of IP Australia.
Objective
• use some of my own thoughts and input
from others to present a framework for the
discussion - and for the themes
• promote a discussion on the themes
the ACT KM Group should work with during
2002 and beyond
ACT KM Mission
(as given on Yahoo Groups)
• ActKM is a learning community
dedicated to building knowledge
about public sector knowledge
management.
• Our ultimate aim is to be a key
source of public sector knowledge
management knowledge
What we have been doing
• Monthly & Special Meetings
– speakers present relevant theories or case studies
• Discussion on www
– requests for information and help,
– discussion of issues,
– postings of papers & articles
• Conferences
– case studies
• Co-ordination
– Convenor and helpers
Four-part Framework
• Professional development
– learn about KM Methods, tools, techniques, values
• Practice development
– using KM to define strategy
– using KM to manage & develop knowledge resources
• Recognition
– location of KM in PS Agencies
– identity of practitioners
• Coordination
– nurturing the ACT KM Forum
Prof. Dev - Principles &
Methods (Fahey List)
• Mentoring
• Storytelling
• Training & Development
• Collaboration
• A Knowledge Project
• Social Network Analysis
• A Knowledge Repository
• Scenarios
• Communities of Practice
• Knowledge Mapping
• Intermediary Roles
• Experiments
Prof. Dev - Methods, tools &
techniques (Robinson List)
• Analysis of what we
know (ASHEN etc)
• Business & Competitive
Intelligence
• Future Scenarios
• Alliances
• Organisational
Capabilities
• Organisational
Development
• Communities of
Contributors
• Communities of
Practice
• Cultural Fit & Cultural
Development
• Learning Strategies
• Change Management
• ? Technology
Practice Development
A) KM in Strategy Development
What skills would be needed
What information would be needed
(Knowledge Management Tools )
People &
knowledge
Start
What could / should be done
(Business Intelligence System)
Process &
performance
What know-how exists
What info resources are available
(Skills Framework, Info Inventory)
What is being done
What is being improved
(Performance Reports; Improvement Projects)
B) Managing Knowledge Resources
- see Methods, Tools etc
Recognition
• ActKM seeks recognition of  the improvement to the work of public sector
agencies that can be obtained by the use of
Knowledge Management methods, tools and
techniques; and
 the role Knowledge Management practitioners
have in explaining the methods, tools and
techniques, applying them, and in helping other
people use them.
Coordination
(Nurturing our Group)
• Membership
• Meeting management
• Speakers & themes
• Conferences or workshops
• Sponsorship and support
• Communication - use of Yahoo Groups
• Reporting
• Governance
Summary: Four-part Framework
• Professional development
– learn about KM Methods, tools, techniques, values
• Practice development
– using KM to define strategy
– using KM to manage & develop knowledge resources
• Recognition
– location of KM in PS Agencies
– identity of practitioners
• Coordination
– nurturing the ACT KM Forum
A new mission
• ActKM is a learning community
• dedicated to building knowledge about public
sector knowledge management.
• ActKM seeks recognition of  the value of using knowledge management
methods, tools and techniques; and
 the role of knowledge management
practitioners.
The Australian Policy Cycle
from The Australian Policy Handbook, Bridgeman & Davis
coordination
consultation
decision
policy
instruments
implementation
policy
analysis
evaluation
identify
issues