Transcript Document
Development of a Safety Management System in Hong Kong Mass Transit Railway Presented by Carl Wu, Safety & Quality Support Manager in International Rail Safety Conference in Dublin 25 October, 2006 MTR Corporation Limited 2015/7/17 Page 1 Outline of the Presentation Overview of Safety Management Development in MTR Purpose of the Safety Management System (SMS) Key Components of the SMS Safety Management Process Safety Organization Risk Control System MTR Corporation Limited 2015/7/17 Page 2 Overview of Safety Management Development in MTR Stage 1 Stage 3 Stage 2 Compliance based Management System Expert focused Risk based approach Integrated Management System Human factors management External benchmarking External Safety Management System Review Safety culture development MTR Corporation Limited 2015/7/17 Page 3 Purpose of the SMS Purpose All staff involved can talk on safety using the same language. It reduces the need for “safety experts” as safety management then becomes line management’s responsibility. MTR Corporation Limited It provides a workable framework for managing safety in a systematic, proactive and consistent manner, so that the Safety Policy can be effectively implemented. It allows management to manage safety systematically like all other critical aspects of the business. 2015/7/17 Page 4 SMS – an integral part of the Integrated Management System Drive r Measure System Goal System Management Leadership Integrated Management Review Integrated Audit Policy Manual Mission Vision Policy Objectives System Integration System Management Manual Quality Safety Environmental TQM, etc. Strategic Management Systems System Implementation Cyber Information Integrated Procedures Work Instructions Support Documents Information Mall Business Goal Balanced Scorecard Team-driven Organization MTR Corporation Limited Management Committee Champion-led Teams Continuous Improvement Teams 2015/7/17 Page 5 Total Customer Satisfaction Customer Service Standards SMS – Key components Safety Tasks and Safety Modules Safety Policy Staff Consultation Safety Management Process Safety Responsibility Statements / Cards SMS Safety Audit System Safety Committees Safety Critical Items / Systems MTR Corporation Limited Risk Control System 2015/7/17 Page 6 Safety Management Process The Safety Management Process aligns with Health & Safety Executive’s guidance HSG65 Successful Health and Safety Management. MTR Corporation Limited 2015/7/17 Page 7 Safety Policy GOAL SETTING approach for continuous improvement Safety demands ACTIVE involvement by all Safety management is LINE MANAGEMENT’S RESPONSIBILITY Safety Strategy to achieve: a climate of safety awareness continuous improvement in safety performance MTR Corporation Limited 2015/7/17 Page 8 Safety Organization Board Executive Committee Corporate Safety Committee Operations Safety Committee Operations Standards Committee (OPSC) MTR Corporation Limited Safety Technical Committee (SAFTEC) Risk Control & Analysis Committee (RCAC) Project Operational Safety Steering Committee (POSSC) 2015/7/17 Page 9 Contractor Safety Subcommittee (CSSC) Managing safety – from committee to the individual Operations Safety Committee sets policy & strategy Five sub-committees Line management directly responsible for safety Safety & Quality Department provides advices and supports, facilitates and carries out audits At least one item in the individual Key Objectives should be safety-related Safety Responsibility Statement/Card for everybody MTR Corporation Limited 2015/7/17 Page 10 Safety Tasks and Safety Modules Safety Tasks collectively provide a broad scope for the management of safety which are most relevant to safe operation of the Railway. Task 1 : Information Task 7 : Communication on Safety Matters Task 8 : Contractors and Visitors Emergency Preparedness and Response Task 10 : Accident Reporting and Investigation Task 9 : Task 2 : Safe Systems of Work Task 11 : Safety Inspections Design and Project Task 3 : Asset, Management Performance Task 12 : Safety Monitoring Task 4 : Protective Equipment Task 13 : Funding for Safety Task 5 : Fire Task 14 : Review and Audit Task 6 : Human Resources Task 15 : Security Each Safety Task has an objective to be achieved, supported by a number of Safety Modules that provide the standards to be met. MTR Corporation Limited 2015/7/17 Page 11 Safety communication & promotion Staff consultation and communication Safety is a standing agenda item in line management meetings at all levels Regular safety briefings and pre-work safety talks are held for different work teams Safety topics are discussed regularly at Divisional level communications SCC and JCC Compulsory Agenda Item SCC & JCC Divisional level communications MTR Corporation Limited Work teams Line management meetings 2015/7/17 Page 12 Safety communication & promotion, continued Staff and Contractor Safety promotion MTR Corporation Limited ESQ Quiz First Aid Competition Operations Safety Forum Contractor Safety Performance Award Scheme 2015/7/17 Page 13 Safety communication & promotion, continued Safety Month Passenger Safety promotion to promote safe behaviour on railway Escalator Safety Campaign Elderly centre visit Elderly centre visit MTR Corporation Limited On-line interactive safety game 2015/7/17 Page 14 Safety Audits Provide assurance on the compliance and effectiveness of safety management Raise safety awareness Purpose Assist line management in identifying opportunities for improving safety performance Identify new hazards Types of audits, including: System Audit Activity Audit MTR Corporation Limited Contractor Audit; and Safety Technical Audit 2015/7/17 Page 15 Safety Critical Items / Systems Safety Critical System As an engineering system that requires stringent design controls to ensure that its safety functions are designed to be as intrinsically robust as practicable Safety Critical Item As an engineering item whose integrity is critical to the safe operation of the Railway Its failure to perform its functions could lead to an accident involving loss of life or injury to safety, contractors, passengers or the public All aspects of the management of these items/systems from design through to operation and maintenance are subject to stringent controls MTR Corporation Limited 2015/7/17 Page 16 Traditional safety management Incident Investigation Identifying Causes Improvement Reactive Approach MTR Corporation Limited Monitoring 2015/7/17 Page 17 Risk Control System Adopted a risk-based approach in managing safety Committed to reducing safety risks to our customers, the public, our contractors and staff to As Low as Reasonably Practicable (ALARP) MTR Corporation Limited 2015/7/17 Page 18 Risk Matrix MTR Corporation Limited 2015/7/17 Page 19 Conclusion MTR’s Safety Management System is modern, comprehensive and practical, representing a best-in-class application for railways in Hong Kong MTR Corporation Limited 2015/7/17 Page 20 MTR Corporation Limited 2015/7/17 Page 21