Transcript About pm4all

About pm4all
PRINCE2® is a registered trade mark
of the Cabinet Office.
P3O® is a registered trade mark
of the Cabinet Office.
MSP® is a registered trade mark
of the Cabinet Office.
The Swirl logoTM is a trade mark of the Cabinet Office.
© pm4all, unless otherwise stated.
Version 9.2
Who is pm4all …
pm4all (short for project, programme and portfolio management for all) is a PRINCE2 based
project management consultancy and training organisation located in East Flanders.
PRINCE2®, MSP®,
P3O®, M_o_R®, ITIL®,
MoP®, MoV®, PMBOK®
Project
Management
Institute
(PMI)
Office of
Government
Commerce
(OGC)
Accreditation
and certification
APM Group Ltd.
Lagant
Management
Consultants
Accredited Training
Organizations (ATO)
Ordina
Ultracomp
Academy
...
...
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Our vision and mission
In the local markets and sectors in which pm4all is active, we want to be the reference on
integrated solutions, which support the entire scala of change initiatives.
•
Local
A nearby and personal approach to our Benelux customers.
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The reference
The preferred and reliable choice for customers, partners and employees.
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Integrated solutions
A complete range which covers the entire cycle of change initiatives - including
courses, support, resources and tools.
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Scala of change initiatives
The support of all project, programme, portfolio and risk management activities.
pm4all works with clients on tailoring our services which will help their organization to improve
their project, programme and portfolio management capability, either through professional
courses, training or support of their own staff or by using our interim resources.
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Our core values
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Passion for excellence
Our clients expect and deserve excellence, as do theirs.
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Quality
In all aspects of our services the focus stays on the needs and requirements of our clients.
With a pragmatic client-focused approach, our goal is to exceed the expectations of our
clients by using best practice methods, processes and techniques.
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Continuous development
Can true excellence be attained?
We believe that we should aim for it, but recognise that it is rare to find perfection.
Is there a day when you don’t learn something new?
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Collaboration
We work with others, sharing expertise and ideas, creating flexibility and a cooperative
nature towards the needs of our community through our working partnership with other
training, consultancy and software providers.
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Integrity
We are an organization that operates in an ethical and credible manner and we behave with
integrity and professionalism in all aspects of operation.
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Our quality
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Qfor recognition for client satisfaction
 Independent audit in the field of customer perception
 Exceptional high score of 86%
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PRINCE2, MSP and P3O accredited training organization
 Internal processes in line with the highest quality standards
 Accredited course material
 Accredited trainers
 Continuous assessment process
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Level of compliance
Implement a best practice method
Internalize
Institutionalize
Accept
Contact
Awareness
Understand
Try out
Time
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Level of compliance
Implement a best practice method
Level 1
First attempt
to use
the method
Level 2
Started using the method
in the organization
but still ad hoc
Level 3
People use
the method
but still no
alignment with
organizational
processes
Level 4
The method
is accepted
and aligned
with processes
Level 5
The method is
internalized into
the organization
Internalize
Institutionalize
Accept
Contact
Awareness
Understand
Try out
Time
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Level of compliance
Implement a best practice method
CHASM
Level 1
First attempt
to use
the method
Level 2
Started using the method
in the organization
but still ad hoc
Level 3
People use
the method
but still no
alignment with
organizational
processes
Level 4
The method
is accepted
and aligned
with processes
Level 5
The method is
internalized into
the organization
Internalize
Institutionalize
Accept
Contact
Awareness
Innovators
(enthusiasts)
Understand
Try out
Early adopters
(visionaries)
Early majority
(pragmatics)
Late majority
(conservatives)
Laggards
(sceptics)
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Time
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Our work areas
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Implementation
 Programme and project
management methods
(MSP, PRINCE2, PMBoK)
 Portfolio, Programme &
Project Offices (P3O)
Training & Certification
 PRINCE2 Foundation
 PRINCE2 Practitioner
 PRINCE2 Professional
 PRINCE2 Overview
 PRINCE2 Executive Overview
 MSP Foundation
 MSP Practitioner
 MSP Advanced Practitioner
 P3O Foundation
 P3O Practitioner
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Assessment
 Health check
 Gate reviews
 Project Assurance
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Coaching & Resourcing
 Programme, Project & Team Managers
 Project Support
 Project Boards
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Tooling
 PROJECT in a box
 P2ware Planner Suite
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Best practice online book shop
 PRINCE2
 Managing Successful Programmes (MSP)
 Management of Risk (M_o_R)
 Portfolio, Programme & Project Offices (P3O)
 Focus on Skills Series (FoS)
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Implementation
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Implementation PRINCE2
Nowadays, most organizations are experiencing unprecedented levels of change.
Change has become a way of life for organizations that need to remain effective and
competitive in order to thrive.
It is essential to manage the inherent risk associated with change and innovation.
On training courses everything always seems so logical and straightforward. But the
following week, back at work, it all seems much more difficult. The same is true for PRINCE2.
During PRINCE2 courses, trainers make it al seem so easy, yet in the office it can seem
impossible to start using PRINCE2. The seed of that difficulty is often sown long before staff is
sent on a training course. Implementing PRINCE2 consists of much more than just staff training.
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Consultancy strategy
 Training is an extremely important way of acquiring a working knowledge of PRINCE2
 Coaching to rapidly raise the productivity of staff adopting PRINCE2
 Audits to measure, objectively, the success of the PRINCE2 adoption
 Rewarding those using PRINCE2 in a manner that leads to project success
 Aligning PRINCE2 processes and existing organizational processes
 Standardizing common processes to reduce the cost of projects
 Developing individual and team skills and competences
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Implementation P3O
Leading-edge organizations are starting to realize the growing importance of good
project management practices as a critical success factor in their business. They are
recognizing the need for a more formal process to initiate, approve and manage the
projects in a portfolio. Appropriate support for Project Managers is also part of this.
The creation of Portfolio, Programme and Project Offices (P3O) nearly always
accompanies this recognition. A P3O model can also reduce the cost of projects by standardizing
common processes, by effectively sharing of resources among multiple projects or by managing
the further development of individual and team skills and competences.
Briefly worded ... implementing and maintaining a P3O model is a big step.
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Consultancy strategy
 Assess the organization’s readiness to support a P3O
 Evaluate the effectiveness of the organization’s project management methodology
 Measure the project management and business skills of Project Managers
 Establish skill profiles for each role description and project type
 Provide a system for managing, monitoring and reporting of projects
 Establish training, coaching and consultancy for the P3O model
 Facilitate integration of the P3O in the organization
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Training & Certification
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PRINCE2 Foundation
More and more often knowledge of PRINCE2 and the skills to work effectively in a
project environment is expected of project leaders, managers and members.
During this training course you get to know and use PRINCE2 very well. All basic
principles, themes and processes are explained in theory, using practical examples and
case studies. The acquired knowledge can therefore immediately be used in real-life.
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Course content
 Project management principles
 Introduction PRINCE2: principles, structure
 Overview and use of PRINCE2 principles,
themes, processes and techniques
 Individual and group assignments
 E-learning and exam preparation
Intended audience
 Project management consultants
 Project- en team managers
 Managers and project members
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Course approach
 Two or three day training course
 Classroom with evening work
 Online Exam trainer
 High tempo and pragmatic
 Input and practical sessions
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PRINCE2 Foundation exam
 Duration 1 hour
 70 multiple-choice, 5 test questions
 35 correct answers required
 Closed book
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PRINCE2 Practitioner
Despite the knowledge and experience, the Project Manager often experiences that
projects not always run as expected. How to take into account a continuous changing
project environment? How to control risk and complexity?
You want to deepen your knowledge of PRINCE2 and are not only looking for theory,
but also the practical application. This training course addresses these needs.
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Course content
 Linking PRINCE2 principles, themes,
processes and techniques to scenario’s
 The theoretical and practical use
 Individual and group assignments
 E-learning and exam preparation
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Course approach
 Three day training course
 Classroom with evening work
 Online Exam trainer
 High tempo and pragmatic
 Input and practical sessions
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Intended audience
 Project management consultants
 Project- and team managers
 Managers and project members
 General management
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PRINCE2 Practitioner exam
 Duration 2,5 hour
 9 questions with scenario
 Score of 59 out of 108 required
 Open book (PRINCE2 manual)
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PRINCE2 Professional
The PRINCE2 Professional qualification is the next step for PRINCE2 Practitioners.
Following the Foundation and Practitioner exams, many ask the question: “What next?”
Also organizations frequently ask how to distinguish those with high potential to deliver
change projects from other project staff.
The PRINCE2 Professional assessment tests the ability to run projects for real rather
than just in theory. It requires individuals to work with others, deliver products to tight deadlines,
justify his/her views and to be able to identify good solutions with plans to support them.
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Assessment content
The capabilities required for candidates in
applying their knowledge and experience are
defined in 19 performance criteria, including:
 The full PRINCE2 project lifecycle
 Interpersonal skills
 Manage team and own performance
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Intended audience
 All PRINCE2 Practitioners
 Project managers of non-complex projects
 Team managers in large projects
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Assessment approach
2 days and 1 evening of group
sessions and individual sessions,
using the following scale:
 Level 0 (no relevant examples)
 Level 1 (1 or 2 examples)
 Level 2 (3 or more examples)
 Level 3 (6 or more examples)
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Certification
 A rating of 1 for each criteria
 An average score of 1.6
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PRINCE2 Overview
After many successful experiences with PRINCE2 in organizations in Great Britain and
the Netherlands, the PRINCE2 method also becomes very popular in Belgium.
Projects are known to be always late and always more expensive than estimated.
PRINCE2 shows you that this doesn’t always have to be the case.
This training course provides an overview of the product and process-based approach of
PRINCE2 and a view of the added value of it during the execution of projects.
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Course content
 Project management principles
 Introduction to PRINCE2
 Management by exception concept
 Overview of PRINCE2
 Working in a PRINCE2 environment
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Course approach
 One day training course
 Classroom teaching
 High tempo and pragmatic
 Discussions
 Practical examples
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Intended audience
 Project and team managers
 Managers and project members
 General management
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Course material
 An introduction to PRINCE2
 Colour printout of the training
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PRINCE2 Executive Overview
The way a project executive fulfils his role in a project has a large influence on the
success of the project. Giving good strategic direction to a project is just as big a
challenge as managing a project in a good way.
This training course will focus on senior management’s responsibilities in a project,
how they can influence the success of a project and monitor a project without regular
meetings. This focus leads to better insight in the question of strategic project direction and the
application of 5 best practices for productive project direction.
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Course content
 Introduction to PRINCE2
 PRINCE2 organization structure
 Process-based approach of PRINCE2
 Management by exception concept
 5 best practices for project direction
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Course approach
 One day training course
 Classroom teaching
 High tempo and pragmatic
 Discussions
 Practical examples
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Intended audience
 Senior and general management
 Managers and key decision-makers
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Course material
 Directing Successful Projects
with PRINCE2
 Colour printout of the training
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MSP Foundation
We talk about strategic programmes: complex clusters of projects, within a changing
environment, that give shape to the future of the organization.
With this training course you will get to know the MSP programme management method.
The principles of the method become clear and the different controls, roles and
processes are discussed.
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Course content
 Overview MSP: principles, contros,
roles and processes
 Leadership and stakeholder engagement
 Managing risks and issues
 Managing and realizing benefits
 Directing process-based projects
 E-learning and exam preparation
Intended audience
 Programme management consultants
 Programme and senior project managers
 Project sponsors and key stakeholders
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Course approach
 Two and a half day training course
 Classroom with evening work
 Online Exam trainer
 High tempo and pragmatic
 Input and practical sessions
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MSP Foundation exam
 Duration 1 hour
 70 multiple-choice, 5 test questions
 35 correct answers required
 Closed book
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MSP Practitioner
A Programme Manager, change manager or board member is in the need of good
insights in programme management to set up, plan and control a programme in a good
manner. One often wants to acquire additional practical experience and practice more.
For those willing to fulfil an active role in a programme, this course is the logical switchover from knowing and understanding the theory of MSP to the effective application of it.
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Course content
 Deepen knowledge and insights in
programme management with MSP
 The theory and practical use of MSP
 Individual and group assignments
 E-learning en exam preparation
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Course approach
 Two day training course
 Classroom with evening work
 Online Exam trainer
 High tempo and pragmatic
 Input and practical sessions
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Intended audience
 Programme management consultants
 Programme and senior project managers
 Project sponsors and key stakeholders
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MSP Practitioner exam
 Duration 2,5 hours
 8 questions with scenario
 Score of 40 out of 80 required
 Open book (MSP manual)
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P3O Foundation
In the chaotic world of today, many organizations have a scala of change initiatives in
their portfolio. These are completed successfully when the organization is prepared to
fully focus. Because of the large amount of change initiatives there is not always an
overall picture and no clear definition of priority, resulting in change initiatives suffering
damage because certain choices concerning resources are omitted or taken too late.
With this training course you will become acquainted with the P3O model. The elements of the
P3O model will become clear and the different roles, tools and techniques come up for discussion.
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Course content
 What is a P3O model?
 Why bother with a P3O model?
 Overview P3O: functions, services,
roles, tools and techniques
 The implementation of a P3O
Intended audience
 Decision makers and senior management
 Portfolio, programme and Project managers
 Project and programme support staff
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Course approach
 Two day classroom teaching
 Online Exam trainer
 High tempo and pragmatic
 Input and practical sessions
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P3O Foundation exam
 Duration 40 minutes
 50 multiple-choice questions
 30 correct answers required
 Closed book
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Coaching & Resourcing
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Coaching Project Managers
Your organization uses PRINCE2 or wants to use PRINCE2 in the future?
After a training course, most of us need another backing. Eventually you ask them to
apply something new. And as soon the first obstacle emerges, one has the inclination
to fall back on the old trusted pattern.
This coaching of Project Managers is entirely adapted to the needs of the project and is
designed to help the Project Manager bridging the gap between theory and practice.
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Consultancy results
 How do you develop an idea to a Project Brief?
 How does a good Project Initiation Documentation look like?
 How to make a feasible planning?
 Where do we need to pay attention during project execution?
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Consultancy strategy
 A Project Board that has complete project control
 Deliver project deliverables that meet quality expectations, on time and within budget
 Increase self-awareness, competences and quality of your Project Managers
 Application of existing knowledge and competences to deliver better project results
 Increase return on investment in your project management
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Coaching Project Boards
Giving strategic direction to projects is just as big a challenge as managing projects.
It is a surprise that there is almost no supporting literature for those who want to fulfil this
crucial project direction role successfully.
During professionalization of project management, organizations focus on the role of
Project Managers too unilaterally. Experience learns that giving attention to the role of
project executives at the same, a substantial acceleration of the change process can be reached.
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Consultancy results
 How to fulfil the project executive role more efficiently without losing grip?
 What is the best way to involve users?
 Which responsibilities can be delegated to the Project Manager?
 How to keep a project under control in the event of changes?
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Consultancy strategy
 Efficient and effective project direction and control
 Optimal alignment between programme and project portfolio to company strategies
 Increase self-awareness, competences and quality of your Project Boards
 Application of existing knowledge and competences to deliver better project results
 Increase return on investment in your project environment
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Assessment
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PRINCE2 Health check
Project and project management health checks, independent audits or gateway reviews
offer unparalleled opportunity for process improvement and project rescue.
Project auditing includes assessing project progress, evaluating adherence to project
management standards, and resolving project problems. In order to meet these needs,
project health checks can vary by type, purpose and timing.
On balance, audits are essential and legally imperative. At critical points in a project’s life, a review
may highlight ways to make improvements, or demonstrate how lessons from past experiences
could be applied.
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Consultancy strategy
 Before the assessment interview a briefing pack is issued to the Project Manager
 The briefing pack will include a request for key project documents
 A coaching-based interview with the Project Manager will take place at the client
 The auditor will run look for evidence that the project complies with PRINCE2
 The auditor will issue the PRINCE2 checklist with annotations of evidence
 An audit report, with observations and recommendations, will be added to the checklist
 The audit report will include a percentage about the level of compliance with PRINCE2
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PRINCE2 Project Assurance
Projects frequently fail by stealth, with problems accumulating over time and gradually
eroding the Business Case initially developed. All too often, the realization that a project
is in trouble sets in too late to take effective action, and the business finds itself
committed to funding unplanned work, fire-fighting unanticipated risks and struggling
to cope with an overwhelming pace of requirements change.
The Project Assurance role in a PRINCE2 environment is key to avoid these problems and for
ensuring that the standards of the method are embedded. This important function is concerning
best practice primly carried out by somebody who is independent of the Project Manager, so as to
maintain an independent view of assessing the project.
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Consultancy strategy
 Review the outcome of the start-up process
 Consult with the Project Manager on Project Initiation Documentation development
 Advise Project Board members during key decision-making
 Assess progress and advice during issue and risk examination
 Confirm of sufficient quality checking in the Team Plans
 Check End Stage Reports and new Stage Plans during stage boundaries
 Consult on project completion at project closure
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Our partners
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Accreditation
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Business partners
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Our references
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pm4all
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pm4all website
www.pm4all.be
•
Best management practice website
www.best-management-practice.com
•
Contact us
pm4all bvba
Achterstraat 6
9420 Erpe-Mere
Belgium
Tel.
Fax
E-mail
+32 53 417113
+32 473 705907
+32 476 902733
+32 53 419741
[email protected]
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