BPOS to Office 365 Transition for Existing BPOS Customers

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Transcript BPOS to Office 365 Transition for Existing BPOS Customers

Community
SERVICE
features and
+ New
offerings
Office 365
BPOS
Business Value of
Microsoft Online Services
People | Technology | Financial | Process
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No server upgrades
No data migration
24x7 technical support
Predictable price
Familiar Experiences
Microsoft
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Make customers aware
Propose schedule
Information and guidance
All changes within Microsoft datacenters
Uninterrupted mail flow
Migrate all data
Customer
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Respond to schedule proposal
End-user training and communications
Update end-user computer software and devices if necessary
Optional: Deploy ADFS role, Exchange Server 2010 CAS role
Beta
GA
Pilots
Q4 CY2010
CY2011
GA +
Transition
Available
GA ++
Transitions
End
New features
New Offerings
SharePoint Online
Deskless Worker
Deprecation
Live Meeting to
Lync transition
New System
Requirements
New Portal
Experiences
URL Changes for
OWA and Portals
Services Connector
(And no Sign In
App)
Optional: Rich
Coexistence
Optional:
Federated Identity
Office 2003 Not Supported
Internet Explorer 6 Not Supported
Office Communicator 2007 R2 Not Supported
BPOS Sign In Application Deprecated
Online Service Connector Required
Service
Client
Browser Based Companion
Client
Rich Client
Office Pro Plus
Office Web Apps
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Office Subscription – not
included in all Office 365
plans.
Browser-based read/edit
companion to Office
Exchange Online
• Upgrade to Office 2010 or Office 2007 SP2.
• Outlook 2003 not supported via any protocol.
• OR use Outlook Web App (part of Exchange Online) in browser.
• Note browser requirements.
SharePoint Online
• Read/Edit via Office Web Apps (browser companion to Office)
• Document must be Office 2010 or 2007 SP2 to edit
• Not all plans (SKUs) offer Office Web Apps edit capability
• Read capability is part of SharePoint Online
• Browser must comply
• Read/Edit via Office rich client
• Document and Office client must be 2010 or 2007 SP2
Operating System
Browser—Microsoft Online Portal
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Browser—Outlook Web App
The Windows® 7 operating system
The Windows Vista® operating system with SP2
Windows XP with SP3
Mac OS X 10.5 (Leopard), 10.6 (Snow Leopard)
Windows Server 2003 and Windows Server 2008
System
• Microsoft .NET Framework 2.0
• Java client 1.4.2 (for Macintosh OS X)
Office Clients
• Microsoft Office 2010 or Office 2007 with SP2
• Office 2008 for Mac and Entourage 2008 Web Services
Edition
• Office 2011 for Mac and Outlook 2011 for Mac
• Lync 2010
• Communicator for Mac
• Internet Explorer 7 or later
• Mozilla Firefox 3 or higher
• Apple Safari 4 or higher
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Internet Explorer 7 or above
Firefox 3 or higher
Safari 3 or higher on Macintosh OS X 10.5
Chrome 3 and later versions
Outlook Web App also has a light version
that supports a reduced set of features across
almost any browser
Client Applications
• Microsoft Online Services Connector
Put the Power of the 2010 Servers into Their Hands with Office 2010
Unified
Communications
Client
Server
Share an Office application with others in one click
Lync 2010
Lync Server 2010
See presence and contact others from within your shared
document with IM or voice
Word 2010
Lync 2010
Lync Server 2010
Outlook 2010
Exchange 2010
Power Pivot for
Excel add-in
SharePoint 2010
Edit the same document at the same time
Word 2010
PowerPoint 2010
SharePoint 2010
Use & update SharePoint documents and lists when you’re
not connected
SharePoint
Workspace 2010
SharePoint 2010
Quickly broadcast a slideshow right from within PowerPoint
PowerPoint 2010
SharePoint 2010
Avoid sending sensitive mail to the wrong people with help
from Mail Tips and keep security a priority with Retention
Policy and Automated Policy Application
Outlook 2010
Exchange 2010
Enhance content management with smart templates that
populate document metadata
Word 2010
SharePoint 2010
Easily access rich client/server capabilities with the Backstage
view in Office 2010
Office 2010
SharePoint 2010
See voice mail transcripts and faxes right in your inbox
Business Intelligence
Collaboration
Enterprise Content
Management
Consolidate & quickly analyze and vast amounts of data.
Share & Refresh powerful BI models in SharePoint
Microsoft
Online Identity
(Current)
Federated
Identity (SSO)
with ADFS 2.0
Begin Transition Communications: “Start Planning”
Oct 2010
Plan and Prepare
Ongoing
Schedule Transition
CY 2011
Countdown / Reminders / Guidance
Per Schedule
Transition
Per Schedule
Post-Transition
Per Schedule
Microsoft gathers
customer feedback
Q4 CY2010
Microsoft Proposes
Schedule
CY 2011
• In Email
• In Product
• Via Account Team
Customer
Acknowledges
or
Requests Different
Schedule
• Transition occurs over a
weekend (48 hours)
• Transition batches
weekly
• Initial schedule date
based on start date and
customer feedback
• Via Support
• Via Account Team
• Via MOAC (TBD)
Communication and
Countdown
• Guidance
• Reminders
• Documentation
Pre-GA
Post GA
Beta (Q4 CY2010)
• Not convertible to production for existing customers (convertible
for new Office 365 customers)
• Existing customers cannot use their BPOS domain in beta
Office 365 Trial (GA)
• Not convertible to production for existing customers (convertible
for new Office 365 customers)
• Existing customers cannot use their BPOS domain in Office 365
trial
Mailbox Pilot (GA+)
• Small group of end users and their mailboxes moved to Office 365
• Production pilot – users will stay on Office 365. Data preserved.
All active subscriptions transitioned
No changes to prices, account status, etc.
Each BPOS SKU will map to one and only one Office 365 SKU.
Customers may switch offerings after transition
SharePoint Online Deskless Worker SKU will be retired
EDU Customers Not Transitioning Now (See Next Slide)
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BPOS Transition
Live Meeting
Lync Online
Lync Online becomes the conferencing solution with Office 365
After transition, Lync Online replaces Live Meeting for conferencing
Existing BPOS customers can still use Live Meeting service during transition period
Live Meeting service will be phased out
Customers should remove Live Meeting Outlook add-in, install Lync Online Outlook
add-in
Existing Live Meetings will persist, use Lync Online for new meetings
Plan | Prepare | Pilot
Transition
Configuration
• Learn
• Schedule
• Deploy end-user software
• Prepare end-users
• Pilot
• 48 hours
• Mail flow uninterrupted
• Admin and customer portal
locked
• SharePoint locked for part
of weekend
• Configure end-user
computers and devices as
needed
• Re-configure mail-enabled
applications (Exchange
Online)
• Configure new features and
capabilities
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Net New Deployment
Major Service Update (Transition)
Provision (License)
Subscribe / acquire licenses
AD
Prepare AD
Possible cleanup
Synchronization
Data Migration
Migrate mailboxes, SharePoint site collections
Configuring Cloud
Connectivity
Navigating firewalls, resolve proxy issues, resolve
certificate issues, configure mail routing, bandwidth
capacity planning
End User Training
Some training / preparation required
Some training / preparation required
End User Config
Required
Required
Client Upgrades
May be required
May be required
Mobile Devices
Reconfigure
Reconfigure
New URLs
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Configure Federated
Identity
Not available
AD Prep / Deploy ADFS (Optional)
Configure other net
new Office 365
features
Not available
Yes
Nothing
A. Existing Trial
• Customer has subscribed to a BPOS trial
• Applies to:
• Customers who start trial 30 days before GA
• Customers on extended trial
B. Purchased, No Production Deployment
• Customer has purchased BPOS but has not yet migrated production data
from on-premises
• Customer has purchased BPOS but only deployed test or POC data to BPOS
C. Purchased, Production Deployment
• Customer has purchased BPOS and is partially or fully deployed with
production data
Trial subscriptions will not be transitioned!
1. Purchase BPOS and Transition
• Purchase BPOS and transition as described here
2. Wait for Office 365 and Re-Trial
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Off-board data from trial if desired
Remove domain from BPOS trial (if desired on beta)
Request Beta and start testing Office 365
Re-start trial on Office 365 after GA
1. Deploy and Transition (GA ++)
• Deploy BPOS and transition as described here (GA++)
2. Transition Subscription Only at GA++
• Do not deploy BPOS
• Use Office 365 beta for sandbox testing. Beta is not convertible in this scenario.
• Transition BPOS subscription only (no users/data) through transition process
described here (GA++)
• Deploy Office 365
3. Decommission BPOS and deploy to Office 365 at GA
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For customers who need to be on Office 365 at GA
Do not deploy BPOS
Use Office 365 beta for production testing. Beta is convertible in this scenario.
At Office 365 GA decommission existing BPOS subscription via support and subscribe
to Office 365 (NOTE: requires a new contract and will not preserve pricing)
• Deploy Office 365
1. Transition to Office 365
• Transition to Office 365 as described here
MOS
Technical
Support
“Transition” engineers specifically trained on transition issues
Partners
Partner of Record CC’d on email communications
Transition Hotline (TBD)
All Tier 1 reps trained
Partner communications / training
Trusted advisor
Transition
Center
FAQ
Checklist
Transition Guide (TBR)
Forums
http://www.microsoft.com/online/transition-center.aspx
Tools
Microsoft Assessment and Planning Toolkit
http://technet.microsoft.com/en-us/library/bb977556.aspx