Transcript LETs - Logistics Cluster

Logistics & Transport Industry
Logistics Emergency Teams
“An extra pair of helping hands for humanitarian
organisations during large-scale emergencies”
Logistics Emergency Teams
THANK YOU
Background
It is a two way partnership. We learn a lot from our humanitarian partners.
Motivation + Prioritization = Innovation
Background
The Logistics Emergency Teams (LETs) Initiative was launched by the World
Economic Forum at its annual meeting in January 2005.
LETs is facilitated by the World Economic Forum
UPS, TNT and Agility comprise the private sector member companies of the
LET, but we are actively seeking new members.
Background
LETs are small teams of representatives from participant companies
composed of logistics experts.
The vision is that LETs will provide pro bono services, expertise and assets
to the Cluster for three to six weeks to support the humanitarian response to
a large scale natural disasters.
Background
LETs leverages and matches the capacity and resources of the logistics
industry and the expertise and experience of the humanitarian community,
for the purpose of more effective and efficient relief for the survivors of
disasters.
LETs is the first of its kind, in terms of formalizing a multi-stakeholder
partnership between the private and public sector.
Description of LETs Offering
•
Logistics Emergency Teams (LETs) are a pro bono offering of core
competences by the LET companies to the Global Logistics Cluster
•
All LETs team members are guaranteed by the participating companies to
meet a profile of skills and experience as well as a pre-deployment
training package
It should be noted that these are the general services that can be offered in the case of a large
scale natural disaster, however no company can guarantee that they will be in a position to offer all
or any of the above, as availability of staff and services will vary by company and as a result of
other issues such as the location of the disaster, security concerns, etc.
Description of LETs Offering
•
Based upon the results of the “controlled run” and discussions amongst
participating companies, the following portfolio of services were offered
to the Global Logistics Cluster:
1. Secondments of individuals (to a cluster member)
2. Specific functions (e.g., airport management, road transport
management, warehouse management, customs management,
information/communication, etc.)
3. Service provisions (e.g., full transportation services from one location
to another, including all relevant elements such as warehousing,
transport, etc.)
4. Asset deployments (e.g., warehouse/truck capacity, forklifts, pallets,
etc.)
Foundation of the LET Partnership
Good faith, transparency and continued dialogue
Existing bilateral humanitarian relationships
Commercial contracts
Civil-military and governmental coordination
External public relations
Internal public relations
LET Partners
Provides financial and knowledge resources to support partner agencies
in non-profit and government sectors to enhance U.S. and international
humanitarian response:
– Aidmatrix Foundation for U.S. humanitarian relief network
– First private-sector loaned executive to FEMA in U.S.
– Financial and technical support to CARE, Salvation Army, American
Red Cross, America’s Second Harvest, MedShare, Seton Institute.
United Way of America
– Chair of U.S. Chamber of Commerce Disaster Relief Working Group
LET Partners
Support volunteer management best practices with National Voluntary
Organizations Active in Disaster
– Collaboration on Logistics Emergency Teams
– Donation of warehouse space in Panama through World Economic
Forum to Logistics Cluster (via WFP)
– In-kind shipping and logistics support for Katrina, Rita, SE Asia
Tsunami, Pakistan, Indonesia
– Supporter of many NGO and charitable organizations through direct
and/or employee donations, and logistics services
LET Partners
Seven year partnership with WFP which has been activated for
emergency response in the following countries:
–
2003: Liberia, Guinea, Sudan
–
2004: Chad, Kenya, Thailand
–
2005: Indonesia, Thailand, Sri Lanka, India, Niger, Sudan,
Ghana, Nepal, Iran, Pakistan
–
2006: Pakistan, Indonesia, Sudan, Togo, Lebanon
–
2007: Mozambique, Sudan, Indonesia, Nicaragua, Indonesia
(LET)
– 2008 LET operations: Haiti, Myanmar
– 2009 LET operations: Philippines, Indonesia
– 2010 LET Operations: Haiti, Pakistan, Haiti
LET Partners
Evolving relationship with WFP
A two-way, flexible, local, regional and global collaboration will
maximise synergies and the impact of the partnership.
As a basis for the common strategy between WFP and TNT, four new
pillars were established.
LET Partners
1. Supporting WFP operations
Main focus: Emergency response & school feeding support
2. Learning & Development
Main focus: Development of WFP and TNT employees and management
through specialist assignments, development of new capabilities and
programmes, supporting the improvement of WFP capacities and
efficiency through common projects and sharing best practices
LET Partners
3. Advocacy & Engagement
Main Focus:
Engaging WFP and TNT people, manpower support,
field visits, advocacy events, fundraising events / activities
TNT and WFP to initiate advocacy events to raise awareness on hunger
Develop regional and global bridges between WFP and TNT information
sharing about joint initiatives (e.g. CRMs, employees’ events,
fundraising activities, etc.
4. Building the Partnership
Develop new and innovative multi stakeholder, public-private
partnerships which will support WFP’s long term objectives (e.g. Fleet
Forum, North Star Foundation)
LET Partners
Works with a number of humanitarian agencies, local NGOs and local
government authorities, chosen by Agility country offices themselves in
times of disaster:
– Formalized bilateral partnership with International Medical Corps
– Global, ad hoc local service donations to World Food Program
– Global, ad hoc local service donations to NGO’s in Bangladesh,
Pakistan, Indonesia, Chile, Pakistan, Lebanon, Kuwait, USA, Europe
– Humanitarian Assistance Program focuses on donation of logistics
services during times of disaster
LET Management Team Members
Current management level team members in the LET are:
- Agility: Frank Clary (LET Chair)
- UPS: Ed Martinez & Joe Ruiz
- TNT: Rose Verdurmen & Jen Janice
- WEF: Sean Dougherty & Olivia Bessat
Current LET trained volunteer team headcount (approximate)
- Agility: 25
- UPS: 25
- TNT: 40
LET Program Development History
January 2005: Launch at the World Economic Forum Annual Meeting (Davos)
June 2006: Initial meeting involving the chair of the Global Logistics Cluster
(Brindisi)
October 2006: Presentation of the LETs concept at the Global Logistics Cluster
meeting (Rome)
November 2006: LET “paper” exercise (Singapore)
January 2007: Initial response of the Global Logistics Cluster: Four key ground
rules to be clarified (public relations, civil-military coordination, commercial
contracts with the military, and engagement with governments)
LET Program Development History
March 2007: Further discussion of ground rules at the Global Logistics Cluster
meeting and the decision by the Global Logistics Cluster to launch a study on
collaboration between corporations and the humanitarian sector (Geneva)
March 2007: Representative of the cluster attends LETs Initiative meeting to
share feedback on concept (Washington)
June 2007: Final ground rules document received from the Global Logistics
Cluster for LETs Initiative reactions
August 2007: “Controlled run” of LETs with WFP (Indonesia)
LET Program Development History
September 2007: LETs presentation at Global Logistics Cluster meeting,
including reactions to suggested ground rules, results of the “controlled run,”
and next steps (Copenhagen)
January 2008: Announcement of first formal collaboration at World Economic
Forum Annual Meeting (Davos)
LET Training: What is most important about the LET?
1. Ethics
2. Health
3. Safety
4. Security
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LET Training: Family & Work
1. Talk with your family. Let them know you have signed up as a volunteer
for a disaster response program.
2. Make sure your family understands the scope of the program and how it
will affect everyone.
3. Start to get your personal administrative/paperwork completed (passport,
insurance, etc.)
4. Talk with your manager. Let her/him know that you have signed up and
received training for the LET program.
5. Talk with your company’s LET coordinator to find out what your company
requires for you to deploy.
6. Talk with your HR team as necessary.
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LET Training: Health
1. Make an appointment with your doctor.
2. Talk with your doctor about the program.
3. Tell your doctor that you may deploy to areas in Asia where diseases such
as malaria, dengue, etc. are present.
4. Start getting vaccinations recommended by your doctor for deployment in
Southeast & South Asia.
5. Get a physical examination from your doctor to confirm you are physically
fit for deployment.
6. Take a First Aid course and get certified in basic first aid.
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LET Training: Safety
1. If you have not taken a workplace safety class with your company, work
with your HR and training team to take an operations safety class.
2. Your safety class should address your profession – it should focus on
transport, warehouse and/or airport operations.
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LET Training: Security
1. Take the online UN security training courses found at:
http://dss.un.org/bsitf
http://dss.un.org/asitf
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LET Training: What is important to communicate?
1. Who was involved in the event/incident?
2. Where did the event/incident happen?
3. When did the event/incident happen?
4. What happened?
5. What actions have you taken?
6. What assistance do you need?
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LET Training: Technical Training
1. Take the Logistics Cluster e-training Service Mindset courses.
a. The courses are available with the company LET coordinators.
2. Become familiar with the Logistics Operational Guide
a. Distributed with training material
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LET Operational History to Date
March 2008: Mozambique response
May 2008: Myanmar Cyclone response
October 2008: Haiti Flood Response
LET Operational History to Date
September 2009: Philippines Flood Response
October 2009: West Sumatra Earthquake Response
January 2010: Haiti Earthquake Response
March 2010: Chile Earthquake Response
September 2010: Pakistan Flood Response
November 2010: Haiti response
Where Are We Today?
• LETs are ready for deployment on a global scale
• The LETs Initiative has prepared, Standard Operating Procedures for
activation / triggering / deployment and de-activation / hand-over
If you need an extra pair of helping hands, it only requires one phone call!
LET Next Steps
1. Recruit new member companies
1. Discussions ongoing with several companies
2. Do you have any logistics partners that may be interested?
2. Continue training & development of teams
1. ERT deployments possible
3. Continue local response program
1. Successful in Philippines, Indonesia & Pakistan
4. Planned, non-disaster activities
1. LCA’s, established operations support, etc.
5. Program Management
1. Terms of reference, communications, administration, etc.
Types of Logistics Emergency Teams
The Logistics Emergency Team concept can support as follows:
(1) Advance storage provision – Support to the pre-positioning of critical relief material and
supplies, support to the HRD concept
(2) Air Freight Emergency Teams – Support to airport handling operations at the selected airport
near the disaster zone: receive relief goods/unload airplanes, manage inventories, organise
logistics solutions to next staging posts
(3) Transport Emergency Teams – Support to coordination and contracting of fleets in disaster
prone zones. This could also involve pro bono services from L&T companies with there own
local capacities
(4) Warehouse Emergency Teams – Support to storage and value added services
palletising/labelling/etc at the airport and at the first staging posts in the disaster zone. This
could also involve pro bono services from L&T companies with there own local capacities
(5) Supply Chain Emergency Teams – Support with specific logistics expertise to enhance the
overall efficiency of the ‘supply chain’ for emergency relief in areas like the management of
sourcing and collecting supplies, packaging, customs, information technology,
communication, reporting, etc
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Logistics Emergency Teams
THANK YOU