Transcript Document
New UnFranchise Owner Training (NUOT)
Three Required Trainings
• New UnFranchise Owner Training (NUOT) • Who are we?
• Terminology • Requirements • Basic Five (B5) • The fundamentals of building an UnFranchise
™
Business.
• Executive Coordinator Certification Training (ECCT) • Demonstrated knowledge of the above content.
• Demonstrated knowledge of policy and procedures.
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Identifies the latest market-driven products
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Eliminates the burden of manufacturing
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Does not rely solely on the sales of any one product or service
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Hundreds of exclusive products and services
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Access to multibillion dollar markets
Customise a business based on your interests and goals
MARKET SINGAPORE
University concept
Hot Deals Hundreds of Market Singapore’s Exclusive Brands Social Networking
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Earn up to 15 percent cash back for purchasing Market Singapore branded products and those from our Partner Stores where you see the Cashback logo
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Earn ½ percent on eligible referral purchases
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Provides the power of social media and online shopping
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Combines high-tech with high-touch
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Offers the ability to reach millions of customers
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Matches people to products and products to people
The following information provides fundamental knowledge required to ensure Qualified Individuals can successfully attain Financial Independence by implementing The UnFranchise
™
Business Development System
The UnFranchise
™
Business Key Terms and Definitions
SALES REPRESENTATIVE
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No cost Buy product at UnFranchise ™ Cost and earn gross retail profit UNFRANCHISE ™ OWNER
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Subscription Fee - S$164.95
Buy product at UnFranchise ™ Cost and earn gross retail profit
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Participate in the Management Performance Compensation Plan and earn commissions
*BDC - Business Development Center
SG.SHOP.COM
GLOBAL.SHOP.COM
sg.UnFranchise.com
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UnFranchise ™ Career Manual YOUR SUBSCRIPTION INCLUDES: Business Account Getting Started Guide UnFranchise ™ Magazine
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Training and Seminar System Coaching and Mentoring by Experienced UnFranchise ™ Owners
BV Business Volume
BV is the unit value (points) assigned to exclusive MASG-branded products
IBV Internet Business Volume
IBV is the unit value (points) assigned to any of our Partner Store Products
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WAYS TO CREATE BV & IBV: Personal use UnFranchise Autoship Retail sales Internet Marketing
SG.SHOP.COM
Customer Autoship Social Media One-to-One Marketing
• Personal Business Volume (PBV) All BV is PBV for the BDC it is placed in.
• PBV does not accrue in the banks of the BDC in which it is placed • Initially used to qualify a BDC • Used for quarterly PBV requirements • Used to exercise the Monthly Accrual Option
• Group Business Volume (GBV) All PBV flows up and counts as GBV in the banks of all Qualified BDCs it flows through.
• GBV is used to calculate Commissions and bonuses
• UnFranchise Cost – What you pay for products and services.
• Suggested Retail Price – What the company suggests for retailing products, goods, and services based on fair market value.
• An UnFranchise Owner may charge more or less than Suggested Retail Price
Accumulate 200 BV to qualify your Business Development Center (BDC) which opens both your left and right BV and IBV banks.
Once your Business Development Center has been qualified it will begin to accrue Business Volume (BV) and Internet Business Volume (IBV).
• Start Date The date when an application is entered at Market Singapore and an Independent UnFranchise Owner is created in the database.
• Used to determine your Start Month (when you will renew each year) • Acts as the Q-Date for Sales Representatives • Qualification Date (Q-Date) An UnFranchise Owner’s Q-date is the Friday of the week in which the UnFranchise Owner’s initial BDC became Qualified.
• This is the date for which both monthly criteria and quarterly requirements are based • This date will never change as long as an UnFranchise Owner remains Active
Quarter For Qualified UnFranchise Owners • Based on the UnFranchise Owner's Q-date; also called a “three-Q-date period.” For Sales Representatives And Unqualified UnFranchise Owners • Based on the Start date; also called a “three-start-date period.” • Periods: • Begins on the Saturday following an anniversary date • Ends on the Friday following an anniversary date three months later • The next quarter begins the next day (Saturday)
Personally sponsor and place one qualified UnFranchise ™ owner in your left and right organizations.
Active Independent UnFranchise Owner There are three requirements to remain “Active”: 1.
2.
3.
• • • • Have a current UnFranchise Owner Sales Report (Form 1000) on file At least two retail receipts totaling S$250 in sales must accompany the Form 1000 Must submit his/her own retail sales and Form 1000 every quarter by 11:59 p.m. Friday (the end of their Quarter).
All retail sales must conform with all guidelines in the Career Manual (i.e. SG.SHOP.COM is the only place our products can be sold online) Must have their own customers, and make their own retail sales • Have placed minimum quarterly PBV amounts 150 PBV in any of your BDCs • Have a current subscription (Annual Renewal Form) Renewal of your subscription is required each year by the end of • • your Start Month The month in which your Start Date falls is your Start Month Auto-Renewal can be setup to automatically renew your subscription each year at the beginning of your Start Month
MPCP Management / Supervisory Responsibilities • UnFranchise Owners are paid commissions for managing, training, supplying, supporting, and motivating their organisations to produce retail sales volume. • Management / Supervisory responsibilities under the MPCP guidelines are listed in Chapter 12 Sec 1. Failure to perform the management responsibilities is grounds for corrective action by the company.
People lead to people *Green indicates personally sponsored UnFranchise ™ Owner
• • • Sponsor The Independent UnFranchise Owner who introduced you to the business as indicated on your application.
An UnFranchise Owner should never sign an application or any agreement for another UnFranchise Owner Creating false UnFranchise businesses or using deceptive practices to get people to sign-up can be grounds for corrective action.
• Placement Where a BDC is located in the Market Singapore genealogy.
• Specified on the application by the new UnFranchise Owner’s Sponsor • Also referred to as linkage • A BDC may only be placed on the left or right side of another BDC where no BDC currently exists (open placement).
Sponsorship vs. Placement
Example: You personally sponsored Mark, Kate and Matt. Although Matt is personally sponsored by You, notice his placement is on the left side of Dr. Jones’s Business Development Centres
Retail sales, customers ordering through your websites, personal use, new UnFranchise ™ Owners and word-of-mouth advertising
Commission • Dollars earned for accrued GBV & GIBV totals in Activated BDCs.
• If a given GBV or GIBV level is reached on the left and right of a BDC which is not Activated, that Commission is forfeited • An UnFranchise Owner must be Qualified, Active, and Activated to be eligible to earn any commissions Management Performance Compensation Plan Internet Business Volume Compensation Plan (IBVCP)
Monthly BV Accrual Option
Gives UnFranchise Owners the ability to continue to accrue GBV month to month (12-month rolling accrual) • Must maintain a subscription to the UFMS • Must assign a minimum amount of PBV to their BDC-001 each month •
UnFranchise Owner – 50 PBV
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Coordinator – 100 PBV
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Executive Coordinator and Higher – 150 PBV
Monthly IBV Accrual Option
• • Gives UnFranchise Owners the ability to continue to accrue GIBV month to month (24-month rolling accrual) Must maintain a subscription to the UFMS • • • Must assign a minimum amount of PIBV to their BDC 001 each month to accrue GIBV
Level 1
(UnFranchise Owner who has not received any IBV commission)
– 10 IBV Level 2
(UnFranchise Owner who has received S$375 IBV commission)
– 20 IBV Level 3
(UnFranchise Owner who has completed one commission cycle and received S$750 [5000/5000] IBV commission)
– 30 IBV
UnFranchise AutoShip (Transfer Buying) A standing order that is shipped monthly automatically, to satisfy the criteria of the Monthly Accrual Option.
• Saves you time and stress • Paid for by credit card.
• Set-up two weeks prior to Q-date.
• Can be changed as needed (no later than Friday before the Tuesday that it invoices) Everything that you use monthly, arrives without you even thinking about it, so never run out!
UnFranchise AutoShip (Transfer Buying) Insured Accrual Protection (Transfer Buying Rider) will automatically double or triple your order when your monthly criteria increases (you earn commissions) and there is not enough BV or IBV on it. This prevents a red flush.
You can put as much as you want on your UnFranchise AutoShip Order. • Anything over what is necessary based on your UnFranchise Level or IBV Level will be placed according to your Excess BV/IBV Placement settings.
BV & IBV commissions are calculated weekly 5,000 3,600 2,400 1,200 5,000 3,600 2,400 1,200 1,200 total BV from your left and right = S$375 2,400 total BV from your left and right = S$375 3,600 total BV from your left and right = S$375 5,000 total BV from your left and right = S$750 1,200 total IBV from your left and right = S$375 2,400 total IBV from your left and right = S$375 3,600 total IBV from your left and right = S$375 5,000 total IBV from your left and right = S$750
Management Bonus • S$750 bonus paid for demonstrating management and growth.
• In the same week that a BDC earns a Commission for reaching the 5000/5000 GBV pay out criteria, a BDC on the left side and a BDC on the right side each earn Commissions for reaching the 5000/5000 GBV pay out criteria.
• Also called a “Triple Flush”
Every time you and any BDC in your left sales organization plus any BDC in your right sales organization completes the BV commission cycle in the same week, you receive a management bonus of S$750.
Re-Entry
• Gives an UnFranchise Owner the ability to place another BDC in their organisation.
• Earned when a BDC earns the commission for reaching the 5000/5000 BV pay level the first time • Only awarded once per BDC • There must be at least 5 UnFranchise businesses between your Re-Entry and your original BDCs, or it must be placed beneath a BDC that has reached 5000/5000 BV and is not your own
Open additional Business Development Centers to increase your commissions 200 BV
Building Share of Customer
10-15 Customers shopping regularly • Offer existing customers more products/services through your SG.SHOP.COM site • Match products to people, and people to products • program allows customers to get paid for shopping
Building Share of Customer
Principle #1:
Selling more products to fewer people is easier
• Within the Market Singapore Product Line • Within the Market Singapore Store • Within the Market Singapore Mall • Within the Partner Stores Customer of Customer
Building Share of Customer
Principle #2:
Sustaining dialogue and obtaining feedback
• What do your customers really want?
• What does this individual customer really want?
• What would they purchase from you, if you had it?
Building Share of Customer
Principle #3:
Building unique relationships with these customers
• Demonstrate an active interest in customers as individuals.
• Communicate on a periodic and frequent basis – Not Just The Sale.
• Utilise mail, telephone, voicemail, email, social media (facebook, Twitter, Linked In, Blogs, etc.), and website.
Partner Stores
UnFranchise Levels and Requirements
Coordinator An UnFranchise Owner who is qualified, activated, and has earned at least their first BV Commission.
• Must submit
Form 1001
- Executive Coordinator Qualification and Application Form
Agreement to accept responsibility of Executive Coordinator
• Must submit
Form 925
- Executive Coordinator Acknowledgement & Agreement
Agreement to certify your attending all three required trainings and complied with the 70% rule proving a Form 1000 (UnFranchise Owner Sales Report) with at least S$250 in retail sales.
Both of these forms are part of the Online Sign-Up Wizard and have probably already been done.
UnFranchise Levels and Requirements
Executive Coordinator An UnFranchise Owner who has accrued a minimum of 5000 GBV on both the left and right sides of a BDC and has earned that S$750.00 Commission.
• Must attend an Executive Coordinator Certification Training (ECCT) – within 28 days of earning the S$750 commission • Prerequisites for the ECCT are attendance/completion of a NUOT and a Basic 5 • UFMS is a requirement for Executive Coordinator and above to continue to earn commissions
UnFranchise Levels and Requirements
Master Coordinator An UnFranchise Owner who has Triple Flushed (earned the S$750 Management Bonus)
UnFranchise Levels and Requirements
All UnFranchise Levels beyond Master Coordinator are based on commissions and bonuses received from the MPCP in a four week pay cycle.
We are not employees of Market Singapore. We are Independent UnFranchise Owners. Our income should not be advertised except as published by Market Singapore.
Recognition statement of Income earned: “has earned at least ________ in a 4 week pay cycle”
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UnFranchise Levels and Requirements
Senior Master Coordinator – earned ≥ S$3,750 in a 4 week pay cycle Professional Coordinator – earned ≥ S$5,625 in a 4 week pay cycle Supervising Coordinator – earned ≥ S$9,375 in a 4 week pay cycle National Supervising Coordinator – earned ≥ S$12,500 in a 4 week pay cycle Executive Supervising Coordinator – earned ≥ S$18,750 in a 4 week pay cycle Director – earned ≥ S$22,500 in a 4 week pay cycle Executive Director – earned ≥ S$31,250 in a 4 week pay cycle
•
UnFranchise Levels and Requirements
Field Vice-President – earned ≥ S$45,000 in a 4 week pay cycle • Executive Field Vice-President – earned ≥ S$56,250 in a 4 week pay cycle • Senior Executive Field Vice-President – earned ≥ S$78,750 in a 4 week pay cycle • Field President – earned ≥ S$100,000 in a 4 week pay cycle • International Field President – earned ≥ S$125,000 in a 4 week pay cycle • International Field Chairman – earned ≥ S$156,250 in a 4 week pay cycle
Tools and Requirements
UnFranchise Management System (UFMS) A system of management services and tools designed to help manage your sales organisations, maximise your time, and grow your UnFranchise
™
business.
* Monthly Subscription Charge for UFMS S$25.
• • Features of UFMS UFMS – Management Reports Management training audios
Terms & Conditions
•
Forfeit
This means you have enough volume on the left and right of a BDC to meet a given pay out criteria but you do not get the Commission.
Terms & Conditions
Reasons for Forfeit • You do not have your 2 personally sponsored UnFranchise Owners (one on the left and one on the right) when you reach a payout increment.
Example: Reaching 1200 BV on the left and 1200 BV on the right before becoming activated.
Terms & Conditions
Reasons for Forfeit (cont.) • You have not sent in the required forms 925, 1001. They both must be completed after you earn your first S$375 BV commission.
• You have not completed the three required trainings NUOT, B5 and ECCT, All three must be completed after you complete the BV pay cycle the first time (5000 BV/5000 BV).
Terms & Conditions
• Flush Flushing resets your GBV (or GIBV) banks to zero (0).
Good (Green) Flush – Your banks reset because you accumulated 5000 GBV (or GIBV) in the left and right banks of that BDC and received the S$750 Commission.
Bad (Red) Flush – All of your banks reset because you choose to not exercise the Monthly Accrual Option (BV or IBV).
• Reasons for Red (bad) Flush You did not exercise the Monthly Accrual Option: • Place 50/100/150 BV in your 001 BDC (will affect BV only).
• Purchase your monthly UFMS subscription (will affect both BV and IBV).
• Place 10/20/30 IBV in your 001 BDC (will affect IBV only).
Terms & Conditions
• Purge Your BV and IBV totals on the left and right reset to zero in all BDC’s.
• The UnFranchise Owner becomes Inactive • Must re-qualify BDCs with 200 PBV before they will begin to accrue GBV and GIBV again.
• All PBV and PIBV disappears from upline banks.
NOTE: This affects everyone upline who has not flushed on your volumes as this purge volume is removed from their GBV and GIBV totals.
• Reasons for Purge You did not meet your Minimum Activity Requirements: • Minimum 150 PBV for the quarter . • Submit Form 1000 (UnFranchise Owner Sales Report).
• Submit Annual Renewal .
Terms & Conditions
Record Keeping - Expenses • • • • • • • • • • Advertising & promotional materials Automobile expenses (mileage) Travel expenses (airfare) Lodging and meals Trainings and admission fees (tickets) Freight, Administrative, shipping costs Postal charges Business equipment (computer, fax, furniture) Office supplies (paper, ink) Professional fees (tax preparation etc.)
TERMS & CONDITIONS
Record Keeping - Income • Profit from retail sales of products • Commissions and bonuses received from the Management Performance Compensation Plan.
Building a Solid Foundation for Profitability and Stability
The Objective For Every New UnFranchise Owner
• Create a cash flow through building a repeat customer base. Base 10 Seven Strong • Create distribution through other UnFranchise Owners – earn S$375 monthly in commission • Short-term goal – Personally sponsor 2 who sponsor 2 each and attain Base 10
Business Goals Begin with Base 10
• • Personally purchase and use at least 100 BV and 15 IBV per month Establish 10 Repeat Customers – Base of > 10 purchasing a minimum of 30 BV and 20 IBV monthly within 90 days (2 per week, first 12 weeks) • This generates 400 BV and more than 200 IBV each month. Duplicate this within your organisation.
Retailing Goal – Base 10, Seven Strong
After Three-Six Months, Earn > S$375/Monthly (BV) and Earn S$375 every 2 nd month (IBV) 1200 BV & 600 IBV 1200 BV & 600 IBV 400 BV & 200 IBV 400 BV & 200 IBV 400 BV & 200 IBV 400 BV & 200 IBV 400 BV & 200 IBV 400 BV & 200 IBV 400 BV & 200 IBV
The sg.UnFranchise.com
It is the UnFranchise Owner-only Web site that provides you with all of the tools necessary to measure, monitor, adjust and control your business.
Your Profile, Company Information, Customer Data, Order History, Forms, Reports, Marketing Tools, and much more are found on the UnFranchise
™
Business Account (back office).
Your Rep ID or Email and password are required to login to the UnFranchise Business Account at sg.UnFranchise.com.
Do not give your login information to any other UnFranchise Owner or log on to the back office of any other UnFranchise Owner, including upline, crossline and downline because every UnFranchise Owner is responsible for managing his/her own UnFranchise business.
The UnFranchise Business Account (“Back Office”) Login
Go to
sg.UnFranchise.com
Enter your Rep ID (7 digit) or the E-mail address that is on file with Market Singapore Enter your password Click “Login”
The UnFranchise Business Account (“Back Office”) Training Video
TRAINING MODULES Go to: www.unfranchisetraining.com
Online Website Tools
• WebCenter – www.mawc411.com
www.mawebcentres.com
• Profiles of success – www.thepowerprofiles.com
• Product information – www.exploresupplements.com
NUOT Review Questions
• What are the three required trainings?
• What is the difference between a Sale Representative & UnFranchise Owner entry?
• How do you Qualify your BDC?
• What does the term BV mean?
• What is your start date?
• What is your Q-Date?
• What are your Q-Date Quarter periods?
• What does it mean to Activate?
•
NUOT Review Questions
What do you need to do to remain “Active”?
• What is MPCP?
• How do you earn a Management Bonus?
• When do you earn a Re-entry?
• Where do you find the training modules?
• What do you need to login to the UnFranchise
™
Account (“Back Office”)?
Business • Why did you start your UnFranchise
™
Business?
• What is Market Singapore?
Your Next Step
• Develop your “What is it?” • Develop your 2 minute commercial.
• Develop you Goal Statement.
• Purchase products for personal use.
• Develop a customer base of 10 Preferred Customers.
• Attend all three required trainings.