Vendor Based Usage Statistics
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Transcript Vendor Based Usage Statistics
Project COUNTER
-a progress report
Peter Shepherd
Project Director
COUNTER
Overview
Libraries need online usage statistics
Publishers need online usage statistics
STM Publishing is global
How can we move from usage statistics
Babel to a common core of statistics we
can trust and compare?
Publishers need usage
statistics
To support library efforts to procure funding
To demonstrate that reduced usage of print issues
has been compensated for by increased online usage
To assess the relative importance of the various
routes via which information reaches its market
To experiment with new pricing models
To provide editorial policy support
To obtain improved market analysis/demographics
To inform authors where and how articles are used
To improve site design and navigation
To plan infrastructure, e.g. mirror sites/caches
Online usage statistics
need to be…….
Credible
Consistent
Compatible
“We conclude that it is largely impossible to
compare data across vendors, and we
recommend that comparison be limited to
data from the same vendors
We believe that the comprehensive
standardisation of usage statistics and data
delivery methods cannot be easily achieved
in the short term”
ARL E-Metrics Phase II Report, Oct 2001
So how do we get there in
the medium term?
ICOLC Guidelines for statistical measures of
usage of web-based information resources
ARL E-metrics project
National Commission on Libraries and
Information Science (NCLIS) Electronic access
and use related measures
NISO – revision of of Z39.7 (Library Statistics)
ISO – revision of 2789 (library statistics) and
11563 (library performance measures)
Cowhig proposal for auditing usage data
PALS usage statistics working group
... the answer is…...
COUNTER - endorsed by…
AAP, Association of American Publishers
ALPSP, The Association of Learned and Professional Society
Publishers
ARL, Association of Research Libraries
ASA, Association of Subscription Agents and Intermediaries
EDItEUR
JISC, Joint Information Systems Committee
NCLIS, National Commission on Libraries and Information Science
NISO, National Information Standards Organization
PA, The Publishers Association
STM, International Association of Scientific, Technical & Medical
Publishers
UKSG, United Kingdom Serials Group
International Steering Group
Chair: Richard Gedye, Oxford University Press
30 members
Europe:
PA, ASA, ALPSP, JISC, STM, UKSG, Blackwell Publishing, British
Library, Elsevier, OUP
USA
AAP, ACS, ARL, NCLIS, NFAIS, NISO, EBSCO Publishing,
Wiley,LWW
2002 Objectives
Gain industry support for COUNTER
Increase awareness of COUNTER
Deliver Release 1 of the Code of Practice:
Focus on journals and databases
Identify and define data elements to collect
Usage Report content, format and delivery
Guidelines for data processing and auditing
Timeline - 2002
March 2002
Project COUNTER formally launched
August 2002
Online librarian survey completed
October 2002
Major elements of the Code of Practice in place
Usage Reports, Data Elements, Definitions, Processing
December 2002
Release 1 of the COUNTER Code of Practice
Progress Report 1: Online
Librarian Survey
650 librarians responded
49 corporate librarians
Responses of corporate librarians did not deviate from the whole
Focus on journals & databases
Need for a small number of reliable reports
Reports should be made available on a password-controlled
website, with email alerts
Reports must be provided at least monthly
Data must be updated within two weeks of the end of the reporting
period
All of last year’s data and this year’s to date must be supplied
Progress Report 2- Usage
Reports based on librarian survey
Journal Reports
Level 1
Full-text article requests by month
and journal
Turnaways by month and journal
Level 2
Full-text article requests by
month,journal and page type
Not needed
Total searches run
Time of day report
Day of week report
Total daily activity report
Database Reports
Level 1
Total searches and sessions
by month and database
Not needed
Time of day report
Day of week report
Total daily activity report
Progress Report 3:
Journal Report 1: Fulltext article requests by month and journal
Journal
Name
Print
ISSN
Online
ISSN
Jan-01
Feb-01
Mar-01
Journal of
AAA
12123131
32253123
456
521
665
Journal of
BBB
98213361
23128751
203
251
275
Journal of
CCC
24642121
01541521
456
521
665
6645
7713
5445
TOTAL
Progress Report 4: Issues to be
resolved
Auditing of Usage Reports & Processes
Auditing needed
How to implement and monitor
Gateways
Several options
Need to avoid double counting with publisher
Establish protocols for collecting and supplying data
Progress Report 5 - website
www.projectCounter.org
About COUNTER
project mission & plan, history, other initiatives
Sponsors
Steering Group
News and Activities
Articles and Presentations
Contact us
2003 and beyond
Objectives for 2003
Promote and gain acceptance for the COUNTER Code of Practice
Obtain feedback on Release 1
Complete list of approved auditors
Define and set up permanent administrative structure
Full implementation of Code of Practice by Vendors for 2004
Beyond 2003
Extend and deepen Code of Practice
Cover e-books, etc
Reporting at article level
Monitor usage and user behaviour?
Vital factors for a successful
implementation and uptake
‘Start small, test often’….develop a modest core
Code and build out incrementally
Build continuous development capability into the
support structure
Pool our collective wisdom and work together
One Code - parallel codes will attract minimal
buy-in
COUNTER Founding Sponsors
AAP/PSP
ALPSP
ARL
Blackwell Publishing
EBSCO
Ingenta
Institute of Physics Publishing
JISC
Lippincott, Williams & Wilkins
Nature Publishing Group
Oxford University Press
The Publishers Association
ProQuest
Taylor & Francis
STM
UKSG
For more information……..
www.projectCounter.org