Transcript ESIF Task Force 34 Work Status/Overview Feb xx, 2005

Commercial Mobile Alert System
Status Update
Presented by:
Peter Musgrove
ATIS WTSC G3GSN Chair
[email protected]
Prepared for:
7th SDO Emergency Services
Coordination Workshop
May 2010 (ESW7)
College Park, MD, USA
Brian K. Daly (via phone conference)
Director, Core & Gov’t/Regulatory
Standards, AT&T
[email protected]
7th SDO Emergency Services Workshop (ESW7)
May 2010
1
Background
• “Warning, Alert, and Response Network Act”
• WARN Act
• U.S. Congress Passed the WARN Act as Part of SAFE Port
Act on September 20, 2006
– Signed by U.S. President George W. Bush on Friday October
13th, 2006
• Required the FCC to Establish the Commercial Mobile
Service Alert Advisory Committee (CMSAAC) within 60
days of enactment
– Tasked for development of system-critical recommendations
7th SDO Emergency Services Workshop (ESW7)
May 2010
2
WARN Act Milestones
Oct-06
WARN Act
Enactment
Dec-06
FCC Establishes
Advisory
Committee
Jan-07
Apr-07
FCC Defines
Unserved Rural
Communities
Apr-07
Oct-07
Advisory Committee
Recommendations
to FCC
Jul-07
Oct-07
Jan-08
FCC Issues
Rules on
Broadcasters
Apr-08
FCC Adopts
Standards
Jan-08
Apr-08
Aug-08
FCC Issues
Rules Allowing
Mobile Operators
to Transmit Alerts
Jul-08
Oct-06
Sep-08
Operators File
Elections on
EAS Service
Oct-08
Dec-08
Dec-06 - Oct-07
Development of System-Critical Recommendations
By Advisory Committee
Oct-07 - Apr-08
FCC Defines
Commercial Mobile
Service Regulations
Apr-08 - Aug-08
FCC Amends
Commercial Mobile
Service License
These Milestones are Complete!
Mandated Operator
Election Date
CMAS Update
• Since the completion of the CMSAAC and release of the FCC Report
& Orders for CMAS, the industry (joint ATIS & TIA) has been
engaged in a joint effort with government on developing a set of
standards to support the Commercial Mobile Alert System
• This 28+ month effort to date has resulted in a series of standards
based on Cell Broadcast technology for realizing the FCC Rules &
the CMSAAC Recommendations.
• Cell Broadcast is the technology chosen by operators, handset vendors, and
infrastructure vendors to realize CMAS after careful & unbiased analysis of all
possible technologies
• Cell Broadcast is a global standard that will support the Public Warning System
defined in international standards
• These standards meet and even exceed the FCC rules, and are
jointly supported by industry (operators, handset vendors,
infrastructure vendors) as well as government (DHS, FEMA)
7th SDO Emergency Services Workshop (ESW7)
May 2010
4
What is the Commercial Mobile Alert
System (CMAS)?
•
CMAS is a “bell ringer” intended to get the subscribers attention to an imminent threat to life or
property, and to communicate immediate action necessary to protect oneself
– Tornado Warning in this area until 7:00pm Take Shelter Now NWS
–
Consistent User Experience Across Devices & Operators
–
Common Mobile Device Behavior includes:
•
•
Reception Control (“subscriber opt-out”)
Alerting
•
Presentation
–
Audio attention signal and vibration cadence
– Functionality and features of the mobile device after the receipt of the alert message will be CMSP and
mobile device specific
•
A subscriber has many other sources to obtain verification of the alert as well as up-to-the-minute
detailed information, including NOAA All-Hazards Weather Radio, local media outlets, social
networking, the Internet, including information sources available on their handsets today
(software applications):
•
•
•
•
Access to web pages (e.g., mobile.weather.gov, local media/newspapers)
Applications (e.g., iNWS, MyCast, AccuWeather, carrier-specific applications)
Streaming audio & video services
Access to local & national radio via streaming audio (e.g. AOL Radio, iHeartRadio, FlyCast, XM Radio mobile, Slacker)
CMAS Alerts The User to React Immediately
then Obtain Further Information that is Readily Available
7th SDO Emergency Services Workshop (ESW7)
May 2010
5
CMAS Standards
• Joint ATIS/TIA CMAS Mobile Device Behavior Specification (J-STD-100)
• Joint ATIS/TIA Federal Alert Gateway to CMSP Gateway Interface
Specification (J-STD-101): Note this is the so-called CMAS “C-interface”.
• Joint ATIS/TIA Federal Alert Gateway to CMSP Gateway Interface Test
Certification Specification (in development)
• ATIS CMAS via GSM/UMTS Cell Broadcast Service Specification (ATIS0700006)
• ATIS Implementation Guidelines and Best Practices for GSM/UMTS Cell
Broadcast Service (ATIS-0700007)
• ATIS Cell Broadcast Entity (CBE) to Cell Broadcast Center (CBC) Interface
Specification (ATIS-0700008)
• ATIS CMAS via Long Term Evolution (LTE, in development)
• 3rd Generation Partnership Project Cell Broadcast Specifications
(published)
Documents are available via: http://www.atis.org/docstore/
7th SDO Emergency Services Workshop (ESW7)
May 2010
6
FEMA Adopts C-Interface Specification
• The standard for the interface between the Federal Alert Gateway
and the Service Provider Gateway was published last November
following a 22-month joint industry-government standards effort
“This is a huge milestone in the implementation of CMAS, and we could
not have reached it without the leadership and patience of our
industry partners. … I look forward to continuing our work together
and have no doubt that we will successfully serve the public through
our partnership in the coming months.”
Denis Gusty
Deputy Director
Office for Interoperability and Compatibility
U.S. Department of Homeland Security
Science and Technology
7th SDO Emergency Services Workshop (ESW7)
May 2010
7
CMAS Timeline Toward Deployment
On Target!
7th SDO Emergency Services Workshop (ESW7)
May 2010
8
Benefits of CMAS
•
CMAS uses the standardized Cell Broadcast Technology that is specified in the GSM, UMTS,
CDMA and future cellular technologies
–
–
–
•
Cell Broadcast uses the existing cellular the over-the-air control channel structure
–
•
Cell Broadcast is an inherent part of cellular technology
• Will be integrated as part of normal handset processing functions, including the user interface
• Will be integrated into the power management mechanisms on the mobile device
Standardized solution takes into account the needs of all users, providing a consistent mobile
device behavior experience across all operators:
–
–
•
CMAS via Cell Broadcast is supported by all stakeholders – operators, handset vendors & infrastructure vendors
Cell broadcast does not require a separate broadcast network or receiver in the handset
• Uses existing deployed infrastructure enhanced to support cell broadcast
Cell broadcast has been deployed worldwide and is proven for mass notification services, unlike point-to-point or unicast
services
Standard alert tone and vibration cadence
Common display and storage method
CMSAAC User Needs Group developed the recommendations for the CMAS alert message
text after long consideration
–
Took into account special needs users, as well as the general population
7th SDO Emergency Services Workshop (ESW7)
May 2010
9
Cell Broadcast
•
Cell Broadcast
–
–
•
You may see it referred to as “Short Message
Service – Cell Broadcast” or “Broadcast Text”
Don’t confuse this with point-to-point text
messaging
Mobiles in Broadcast
Area Receive Alert
Cell Broadcast broadcasts messages to all
devices capable of receiving the messages
within the broadcast area
•
GSM/UMTS/LTE - Messages can be up to 15
“pages” of up to 93 characters per page
•
Minimally affected by traffic load, thus has
higher chance of being usable during a
disaster with high traffic loads on the
network
Broadcasting Alert
Alert Area
Cell Broadcast
Center
Not Broadcasting Alert
7th SDO Emergency Services Workshop (ESW7)
May 2010
10
CMAS Architecture
Alert Originators
Federal
Agencies
Reference
Point A
Reference
Point C
CMSP Administered
CMSP
Gateway
Reference
Point B
State
EOC
Reference Point D
Alert
Aggregator
Alert
Gateway
Local
EOC
CMSP
Network
Infrastructure
Reference Point E
Mobile
Device
Common Alerting Protocol (CAP)
7th SDO Emergency Services Workshop (ESW7)
May 2010
CMAS Protocol
11
Alert Aggregator Function
White House
Department of
Homeland
Security
Other Authorized
Federal Agency
•
Authorization and
authentication of 50,000+
alert initiators nationwide
•
Potential of 4,000+
interfaces
•
All messages attributed
reliably to an individual
sender
•
All messages accepted
from individuals holding a
specified credential or
from a certified system
which required individual
credentials
Mobile Command
Post
Local Department
of Emergency
Management
CMSP
Broadcast
Network
Alert
Aggregator
CMSP
Broadcast
Server
Other Authorized
Local Agency
NWS Station #m
NWS Station #1
NWS Forecast
Office #1
NWS Station #n
NWS Forecast
Office #121
State #1
State #2
State #50
NWS Station #900+
7th SDO Emergency Services Workshop (ESW7)
May 2010
12
How CMAS Fits into FEMA iPAWS/DM-Open
CMAS
7th SDO Emergency Services Workshop (ESW7)
May 2010
13
Scope & Definition of CMAS Alerts
•
A CMAS Alert Message processed by a Participating CMS Provider must not exceed
90 characters of alphanumeric text
–
–
–
•
Three classes of alerts:
–
–
–
•
Generated by the Federal Alert Gateway based on information in the received CAP message
Is an effective limit to allow the message to be delivered and actually be read
Expect that as CMAS providers eventually deploy technologies capable of messages of more
than 90 characters, additional alert message elements will be implemented
Presidential
Imminent Threat Alert
Child Abduction Emergency or AMBER Alert
Only alerts that are imminent threat to life & property will be delivered to mobile
devices
–
–
–
Notification service not information service
Subscribers are more likely to opt out if they are bombarded by minor notices, and may fail to
notice a truly serious alert
Inclusion of minor events would be an unnecessary burden on the CMS provider
infrastructure
7th SDO Emergency Services Workshop (ESW7)
May 2010
14
CMAS Alert Message Content
•
Format designed to ensure that the most critical information is succinctly and
clearly communicated in a manner most compatible with the technical attributes
of wireless networks
•
Contents of the message:
–
–
–
–
–
•
Per FCC rules, message does not contain phone numbers or URLs
–
•
What’s Happening (Event Type or Event Category )
Area affected (in this area)
Recommended action (Response description)
Expiration time with time zone (Represented as a distinct time – e.g., until 09:30 AM EDT)
Sending Agency (agency type, i.e. police, fire, national weather service, etc.)
Would encourage mass access of the wireless network causing severe network congestion
Responsibility for the content of alerts will remain with initiators and the federal
government—not wireless carriers
7th SDO Emergency Services Workshop (ESW7)
May 2010
15
Thank you
Contacts:
Peter Musgrove
Chair, ATIS WTSC G3GSN
[email protected]
Brian K. Daly
Director, Core & Gov’t/Regulatory Standards, AT&T
[email protected]
7th SDO Emergency Services Workshop (ESW7)
May 2010
16
BACKUP
7th SDO Emergency Services Workshop (ESW7)
May 2010
17
WARN Act Overview
• “Warning, Alert, and Response Network Act”
– U.S. Congress Passed the WARN Act as Part of SAFE Port Act on
September 20, 2006
– Signed by U.S. President George W. Bush on Friday October
13th, 2006
• Required the FCC to Establish a Commercial Mobile
Service Alert Advisory Committee (CMSAAC) within 60
days of enactment
– First Meeting was December 12, 2006; final meeting October 3,
2007
– Membership by appointment of the FCC Chairman
– Tasked for development of system-critical recommendations
7th SDO Emergency Services Workshop (ESW7)
May 2010
18
WARN Act Timeline
Oct-06
WARN Act
Enactment
Dec-06
FCC Establishes
Advisory
Committee
Jan-07
Apr-07
FCC Defines
Unserved Rural
Communities
Apr-07
Oct-07
Advisory Committee
Recommendations
to FCC
Jul-07
Jan-08
FCC Issues
Rules on
Broadcasters
Oct-07
Apr-08
FCC Adopts
Standards
Jan-08
Apr-08
Aug-08
FCC Issues
Rules Allowing
Mobile Operators
to Transmit Alerts
Jul-08
Oct-06
Sep-08
Operators File
Elections on
EAS Service
Oct-08
Dec-08
Dec-06 - Oct-07
Development of System-Critical Recommendations
By Advisory Committee
7th SDO Emergency Services Workshop (ESW7)
May 2010
Oct-07 - Apr-08
FCC Defines
Commercial Mobile
Service Regulations
19
Apr-08 - Aug-08
FCC Amends
Commercial Mobile
Service License
WARN Act Requirements
• Voluntary  Commercial Mobile Service Providers (CMSP) are required to
make an Election to Transmit or Not Transmit Emergency Alerts in
September 2008
– Elections can be “in whole or in part”
– If elect not to transmit, must notify subscribers and provide notification at pointof-sale
– If elect to transmit, must comply with standards, protocols, procedures, and
regulations adopted by FCC
• For CMSPs that Elect to Transmit Alerts:
– Presidential-level Alerts must be transmitted
– May offer subscriber opt-out capability for other classes of alerts
– No Fee for Service
• Transmission in languages in addition to English to the extent practical
and feasible
• Liability Protections, including:
– “any act or omission related to or any harm resulting from the transmission of, or
the failure to transmit, an emergency alert”
7th SDO Emergency Services Workshop (ESW7)
May 2010
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FCC First Report & Order Rules
•
Requires CMSP to provide a CMSP Gateway
–
–
–
•
Defined three classes of alerts:
–
–
–
•
–
Event Type; Area Affected; Recommended Action;
Expiration Time (with time zone); and Sending Agency
Embedding a phone number or URL is prohibited
CMSP is not required to perform any formatting,
reformatting, or translation of an Alert Message
–
•
Multilanguage  English only required
•
Support while Roaming
–
•
Presidential
Imminent Threat
Child Abduction Emergency
CMAS Alert is 90 English Characters containing:
–
•
must provide secure, redundant, and reliable
connections to receive Alert Messages from the
Federal alert gateway
Support CMSP “profile” on Federal Alert Gateway
support the defined CMAS “C” interface and
associated protocols
except for transcoding a text, audio, video, or
multimedia file into the format supported by mobile
devices
7th SDO Emergency Services Workshop (ESW7)
May 2010
If roaming agreement in place and CMSP and
mobile device supports CMAS
Pre-emption of calls in progress
–
CMAS shall not pre-empt an active voice or
data session
•
Standardized Audio Attention Signal and
Vibration Cadence on mobile devices
•
Geo-targeting to the county level is
minimum requirement
•
Delivery technology “Reference Points D and
E protocols are defined and controlled by
each Participating CMS Provider”
21
FCC Second Report & Order - Testing
•
Required Monthly Test (RMT)
–
•
–
•
Issued by Federal Alert Gateway over the “C”
interface
CMSP shall schedule distribution of the RMT
to their CMAS coverage area over a 24 hour
period commencing upon receipt of the RMT
at the CMS Provider Gateway
–
•
CMSP shall determine the method to
distribute the RMTs
may schedule over the 24 hour period the
delivery of RMTs over geographic subsets of
their coverage area to manage traffic loads
and to accommodate maintenance windows
–
–
Must retain an automated log of RMT
messages received by the CMSP Gateway
from the Federal Alert Gateway
•
In addition to the RMT, a CMSP must
participate in periodic testing of the
interface between the Federal Alert Gateway
and its CMS Provider Gateway
–
the RMT is pre-empted by actual alert traffic
if an unforeseen condition in the CMS
Provider infrastructure precludes distribution
of the RMT
7th SDO Emergency Services Workshop (ESW7)
May 2010
we may provide mobile devices with the
capability of receiving RMT messages
in GSM/UMTS cell broadcast, we can control
reception by use of the Message Identifier
•
May forego an RMT if:
–
–
Subscriber’s mobile devices do not have to
be able to receive the RMT
22
This periodic interface testing is not intended
to test the CMSP infrastructure nor the
mobile devices but rather is required to
ensure the availability/viability of both
gateway functions
FCC Third Report & Order
• CMSPs election to participate occurred on
September 8, 2008.
– CMSP development, testing & deployment starts 10
months after “Government Interface specification” is
issued by FEMA
• CMSPs have 18 months for development, testing,
and deployment following the 10 month interval
defined above.
• Federal Alert Gateway and Alert Aggregator should
collaborate with participating CMSPs to test the
CMAS.
7th SDO Emergency Services Workshop (ESW7)
May 2010
23
FCC Third Report & Order – Elect Not to
Transmit “in whole” or Transmit “in part”
• CMSP shall provide clear and conspicuous notice,
which takes into account the needs of persons with
disabilities, to new subscribers of its non-election or
partial election to provide Alert messages at the
point-of-sale
– The point-of-sale includes stores, kiosks, third party
reseller locations, web sites (proprietary or third party),
and any other venue through which the CMS provider’s
devices and services are marketed or sold
7th SDO Emergency Services Workshop (ESW7)
May 2010
24
FCC Third Report & Order – Subscriber
Opt-out
• CMSAAC recommended subscribers be provided a simple
way to opt out of CMAS alerts except for Presidential
alerts
– CMSPs may provide subscribers with the option to opt out of
both, or either, the “Child Abduction Emergency/AMBER Alert”
and “Imminent Threat Alert” classes of Alert Messages
– “Imminent Threat” defined by specific severity-urgencycertainty values in the alert message
• CMSPs shall provide their subscribers with a clear
indication of what each option means, and provide
examples of the types of messages the customer may not
receive as a result of opting-out
7th SDO Emergency Services Workshop (ESW7)
May 2010
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