Transcript The Australian Government Business Process

1
Digital Futures Initiatives in Australia
Trevor Smallwood
Branch Manager, Capability Building Projects Branch
Australian Government Information Management Office
(AGIMO)
Department of Finance and Administration
September 2007
About AGIMO
2
The Australian Government Information Management
Office (AGIMO), Department of Finance and
Administration is working to make Australia a leader in
the productive application of information and
communication technologies (ICT) to government
administration information and services.
AGIMO fosters the efficient and effective use of
information and communications technology (ICT) by
Australian Government departments and agencies. It
provides strategic advice, activities and representation
relating to the application of ICT to government
administration, information and services.
www.agimo.gov.au
AGIMO - Policy, Strategy,
Guidance and Support
3
Governance
4
Management
Advisory
Committee
Secretaries’
Committee
on ICT
CIO Committee
Business Process
Transformation
Committee
Australian Government
Architecture (AGA)
5
Policy, Delivery, Technology Futures
6
Perspective
Policy Strategy
Policy Target
Policy Driver
Customer Focus
Delivery Output
Delivery Structure
Value Model
Application Architecture
Technology Focus
Locus of Contact
Delivery Provisioning
Era
Yesterday
Today
Tomorrow
Policy/Technology Continuum
Safety Net
Symptoms
Poverty
Circumstance
Payments
Central
Value Chain
Procedural
Database
Processing Agency
Assessment
Reactive
Participation
Barriers
Economy
Behaviour
Referrals
Local
Value Shop
Service Oriented
Connectivity
Provider Nodes
Service Offer
Proactive
Attainment
Causes
Well-being
Responsibility
Pre-emptions
Virtual
Value Network
Event Driven
Embedded
Individual
Orchestration
Preventive
1
Safety-net
2
3
4
Participation
No-one left out
No Wrong Door
Intensive Service
3rd
Parties
Responsible
One Stop Shop
Self Service
Assisted Service
One Stop
Contact Centre
Self Service
Phone
AGOSP
5
Community
Access
Point
6
Service
Finder
Straight-through
Service
Event Automated
Service
Event Service
Event Process
Management
(back office)
Government Business Process Management
Lead
Agency A
Lead
Agency B
7
Agency C
Agency Z
Employment
Health
International Travel
Justice
Education
Welfare
Security
Org 1
Org n
More Initiatives . . .
8
•
•
Australian Government Online Service Point (AGOSP)
National Information Sharing Strategy
– (agreements, IP, standards, services, infrastructure)
•
•
•
•
•
•
•
•
Spatial Data
ICT Skills
eSecurity National Agenda
ICT Investment Framework
Standard Business Reporting
Whole of Government Business Continuity
Data Centres
Business Process Transformation
9