Transcript Slide 1

How to Hug a Porcupine
Building Relationships with Lawmakers and
Why It’s Important
Dear Congressman Bartlett:
I voted for you three times, and I think you
are wonderful. Please send me $900 at once, so
I can buy an icebox and repaint my car.
-John J.__________
P.S. The three times I voted for you were in
the election of 1946.
Agenda
I.
The World According to John Q. Congressman
II.
How to Build Relationships with Lawmakers…And WHY
It’s Important to Do So
III.
Q&A
Research
• Congressional Staff Focus Groups
• Congressional Staff Survey
• Congressional Office Consulting
www.CitizensHandbook.com
The World According to John Q. Congressman
“Does your representative in Congress care what you
think?”
(Rasmussen National Survey – 2013)
“Please rank the most important aspect of your job.”
(Congressional Management Foundation Survey of U.S. House of
Representatives Members – 2011)
100%
95%
90%
80%
70%
60%
50%
40%
30%
20%
16%
10%
0%
“Congress cares about
what I think.”
- Public Opinion
“Staying in touch with
constituents.”
- Member of Congress Opinion
865%
Average Percentage Increase in Constituent Mail
House
Senate
All Offices
585%
548%
548%
396%
401%
297%
255%
111%
Add text
2002
78%
154%
94%
66%
64%
55%
2003
2004
241%
275%
202%
169%
158%
92%
2005
114%
110%
2007
2008
72%
2006
2009
2010
Monthly Average Per
Office:
6,000
Staffing
Number of Full Time House Staff
18
Year House Staff Number Frozen
1974
1974
55 cents
Email and the Internet Have . . .
100%
87%
80%
57%
60%
41%
35%
40%
17%
20%
3%
0%
Made it easier for
constituents to become
involved in the public
policy process.
Made Members/Senators
more accountable to
constituents.
Agree
Disagree
Increased constituents’
understanding of what
goes on in Washington.
Your Member of Congress’ Brain
Wants to make a
difference in the
world
Amount of time
thinking about your
issue
Ego
.
Desire to please everyone
$$$$$$$$
capability
Who & What Does Congress Listen To?
• Expert Constituents
• Passionate Constituents
• Angry Constituents
• Influential Constituents
• Conscience
How to Build Relationships with Lawmakers
and Why It’s Important to Do So
"If your Member/Senator has not already arrived
at a firm decision on an issue, how much influence
might the following advocacy strategies directed to
the Washington office have on his/her decision?"
In-Person Visits from Constituents
97%
Contact From Constituents' Reps.
96%
Individualized Postal Letters
90%
Individualized Email Messages
88%
Phone Calls
86%
Telephone Town Hall Comments
85%
Visit From a Lobbyist
82%
News Editorial
75%
Individualized Faxes
70%
Form Postal Letters
54%
Form Email Messages
51%
Postcards
45%
Comments on Social Media Sites
42%
Form Faxes
30%
0%
10%
20%
A Lot of Positive Influence
30%
40%
50%
Some Influence
60%
70%
80%
90%
100%
“A lot of influence”
46%
In-Person Visit from Constituent
8%
Lobbyist Visit
0%
10%
20%
30%
40%
50%
“I have told paid lobbyists for years that any lobbyist
worth his salt will concentrate on getting my
constituents to tell me what they think…not what he
thinks. He better spend his time getting them to
write me because that’s what I listen to.”
- Republican Senator
Message Includes…
Information about the impact the bill would
have on the district
77%
Constituent’s reasons for
supporting/opposing the bill or issue
74%
48%
Personal story related to the bill or issue
0%
Helpful
20%
Very Helpful
40%
60%
80%
100%
The Power of a Personal Story
H.R.2784
“No
Private Contracts To Be
Negotiated When the Patient
Is Buck Naked Act of 1997”
SEC. 3 CERTAIN SITUATIONS WHERE IT IS NOT
APPROPRIATE TO NEGOTIATE A PRIVATE
CONTRACT
To promote equality in the negotiation of private
contracts, the Secretary of the Department of Health
and Human Services shall issue regulations
prohibiting the discussion or signing of private
contracts at any time—
(a) the patient is buck naked and the doctor is fully
clothed (and conversely, to protect the rights of
doctors, when the patient is fully clothed and the
doctor is naked);
(b) the patient is wearing one of those short, flimsy
little hospital gowns that don't close in the back;
(c) during any sigmoidoscopic or proctoscopic
examination of the gastrointestinal tract or a digital
rectal examination of the prostate;
Build a Relationship with Staff
Average Age of House Legislative Assistant:
27
Build Relationships with State Staff
• Potential Champions
• Conduits to Legislative Staff
• District Director =
Legislator’s Best Friend in
Office
Survey Question
“In your opinion, how important are the following
for understanding constituents' views and
opinions?”
Invite Legislator to Facility
“The most effective way to influence a lawmaker is
for a constituent to talk to a legislator about how
the policy will affect the person or a particular
group.”
- House Democrat
Attend a Town Hall Meeting
“The best ideas I get for legislation come from
town hall meetings.”
- House Democrat
Set Up In-State Meetings
“Constituent groups should always allow the congressional
office to determine the time they will meet with the Member
instead of their dictating the best time frame for them.”
- House Chief of Staff
Letters to the Editor
Q&A
“We in America do not have government by
the majority. We have government by the
majority who participate.”
- Thomas Jefferson
CongressFoundation.org