Transcript NetClock Training - GNSS Signal Management
NetClock Time Synchronization Solutions
For Public Safety
Your partner for GNSS integration
Confidential
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Spectracom’s Vision
Spectracom is a leading provider of GNSS Signal Management Solutions that support our customers goals to increase reliability and productivity by delivering innovative ways to simplify the integration of complex positioning, navigation and timing technologies in their unique applications.
GNSS Universe
Our Focus: − Global Positioning and Navigation Tools − Hardened PNT Platforms − Enterprise Class Timing − Multi-domestic Service and Support infrastructure
Time and Frequency World
GNSS Signal Management Confidential
Mission-Critical Applications
• • • • • • • Defense & aerospace Communications & global networks Emergency services and security Data centers and financial Digital broadcast High end test & measurement GNSS simulation 100+ Employees in 6 countries High reliability and superior service All sites ISO 9001 Registered Confidential 4 Spectracom Overview
Precise, secure, synchronized
Positioning
Our Offering
Navigation Timing Reference Distribution Simulation Validation Systems
- Design
- Service - Support
Signal solutions to your specification and to your door
GNSS Delivered
Anytime Anyplace Any Environment
ADT Alstom American Express Amtrak Apple Computer AT&T BAE Systems B F Goodrich Bechtel Bell South Bellagio BlueCross/BlueShield Boeing Carolina Power & Light Carrier CBS CenturyLink Cerner Chase Manhattan Bank Chevron Chicago Stock Exchange Chrysler Citibank Cray Research CSX Corporation DELL Deutsche Bank Dupont E*Trade Group eBay EDS Exxon Federal Express Federal Signal Fluke Ford Motor Company General Dynamics General Electric
4,500+ Emergency Communication Centers 500+ Commercial Airports Bellagio - Las Vegas
Harris Hewlett Packard Honeywell HP Hughes IBM ICAP J P Morgan L3 Learjet Lockheed Merrill Lynch Microsoft NASA NCR NEC Nielsen NIST Nokia Northrop Grumman Oracle Pacific Gas & Electric Phillips Petroleum Pratt & Whitney Qualcomm SAIC Samsung Scientific Atlanta Siemens Tektronix Time Warner Tyson Foods UPS US Airways USAF Verizon Walt Disney Westinghouse
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Timing & Synchronization
Why Time Synchronization?
• Different equipment systems display and record different times • No certainty of start/end times for events, tasks, etc.
• Without accurate time, you are vulnerable to potential litigation • Eliminates error-prone manual setting 8 NetClock Time Synchronization Solutions Confidential
New Challenges for the PSAP Require a New Look at Time
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Best practices and NENA standards have long dictated a synchronized dispatch center for records accuracy, interoperability, and legally traceable time.
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Greater risks in the world having larger impacts
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Heightened public visibility and expectations, media scrutiny, increased litigation
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Interoperability and Collaboration between area 911, local PD/FD, county, state, DHS, DOD
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Continual improvement in response times
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Are Network Problems Degrading Your Efficiencies?
• • • Incorrect Time Causing Transfer Errors?
• Transaction Processing Inaccuracies?
Discrepancies of File Time Stamps?
Inaccurate log files • Non-linear Sequence of Events for diagnostics?
• Security Infringements?
• Erratic LAN-WAN Interconnections?
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Why is timing more important now?
Updated 11:29 ET, June 19 th , 2006
Supreme Court: 911 call statements admissible as testimony
Justices say information conveyed in 911 calls can be used if victims cannot testify.
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Heightened Public Awareness
An inmate was dying. A delayed call to PSAP was made to 10-digit PSAP Number.
“ One of the still-unanswered questions is the timing of when help was summoned. It would appear that as much as seven minutes may have elapsed after Smith began convulsing and before the Monroe County Emergency Communication Department received the call.
But the discrepancy between what police say was an ‘immediate’ call to 911 and what emergency records show could be explained by the agencies involved using different clocks.” —Monroe County, Rochester, NY
(The PSAP had NetClock. The jail now uses NetClock.)
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What You Do Not Want To See in Your Facility
• Physical Security system has “12:22:29” • Display Clock reads “12:16” Which one is right ??
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Synchronizing Critical Operations in a PSAP
• • • • • • • • • • Key Processes Needing Accurate Synchronized Time : Call-taking and Recording Dispatching – CAD database updating Referrals – handoffs to other centers Advanced EMS over the phone Incident command & coordination - NIMS Coordination with Federal including DHS and DoD Personnel shift changes Database backups PSAP security systems recording of video Quality Metrics, Process Improvement, Training 14 NetClock Time Synchronization Solutions Confidential
Why Not Use Internet Time?
• • • • • Unreliable • Internet sites do not, and cannot, guarantee 24/7/365 availability Security risk • Open firewall port (NTP uses port 123) is a breach in network security and can elicit Denial of Service attacks Not accurate • In an MIT survey, 72% of Internet time servers deemed not useful Not traceable • No audit trails False sense of synchronization • Not all systems receiving time 15 NetClock Time Synchronization Solutions Confidential
Traceability of GPS Time
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GPS Broadcast
• Global Positioning System of24 Satellites • Worldwide Coverage • Freq: 1.57542 GHz • Tracks up to 12 satellites • 100 usec Accuracy 17 NetClock Time Synchronization Solutions Confidential
NetClock 9483 PSAP Time Server/master clock
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Front Panel
Lockable Keypad to set-up IP-address, etc.
LEDs indicate Power, GPS sync status LED Display for Time, LCD display for network set-up info RS-232 Console Port 18 NetClock Time Synchronization Solutions • • • • •
Back Panel
GPS Antenna input 10/100Base-T (RJ45) IRIG B/E, RS-232, RS-485, 10MHZ, 1PPS Alarm Relays/Contacts 4 slots for optional card modules Confidential 18
New Modular Design – Rear Panel of NetClock
• • • Base Model Connections • 10/100Base-T (RJ45) • 10MHz and 1-PPS • NENA Card for RS-232, RS-485, IRIG, and Alarm Relays Integral 100-240VAC Power Antenna • • •
Card Slots Available for Expansion
Available Card Modules • Multi-Network Port Card: 3 x 10/100/1000Base-T • T1 Timing • PTP (IEEE1588) Dual-Power Supply Option 19 NetClock Time Synchronization Solutions Confidential
Rear Panel of NetClock with 3 x Multi-network Port Card Module
Advantages over the previous model configuration, which previously required separate 9388 slave time servers connected to the NetClock master, include: • Single 1RU NetClock with total of 4 network ports – saves rack space • Configuration and management from single unit – single browser manages everything, with separate routing tables for each network • Cost savings – 3 time servers provided for the price of one 20 NetClock Time Synchronization Solutions Confidential
Synchronized Communications Center
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NetClock 9483 Fully Complies / Exceeds NENA PSAP MASTER CLOCK STANDARD
• Defines where time is sourced from, how it supports PSAP • Time source must provide CONTINUOUS time data to ALL equipment systems in the facility, including CAD, ANI/ALI, Voice/Logging Recorders, Radio Consoles, etc.
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NetClock 9483 Compatible with NENA SECURITY STANDARD
• Guidelines and requirements for the protection of NG9-1-1 assets or elements.
• Time source must be a protected asset and network element.
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NetClock – Designed to Synchronize ALL PSAP Systems and Devices
• • • • • • • • Radio Consoles CAD Systems VoIP Telephony Systems Voice Logging Recorders ANI-ALI Controllers Emergency Notification System Network Management System Radio Test Equipment • • • • • • • Network Servers/Clients Wall Display Clocks Time and Attendance System Physical Security Video Recorder (cctv) Building Access Control Scheduled Fire Dept. “Noon Whistle” via contact relay connection Telecom/SONET networks
All displaying the same time/date.
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All logging the same time/date.
Confidential
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GPS Antenna
Model 8230
• High-gain + • • • • Selective signal filtering -40C to +85C operation Omni-Directional Antenna Powered by NetClock • • Active Components Weatherproof *Note: Mounting straps included but PVC pipe now separate Confidential 26 NetClock Time Synchronization Solutions
Application: GLONASS
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GLONASS Receiver option
• Dual ability of synchronizing not just to the US-GPS satellites, but also the GLONASS-GPS (Russian) satellites • Improves signal acquisition in marginal GPS signal areas, ie. urban canyons, northern latitudes, etc. with almost twice the available satellites to synchronize to • Significantly reduces or eliminates problems associated with signal interference and jamming • Provides redundancy for the GPS system in entirety 28 NetClock Time Synchronization Solutions Confidential
GPS Timing Back-up: NetClock Oscillators
• • Maintaining accurate time can be a challenge Severe weather can affect proper antenna operation, ie. lightning, wind, ice storms In 2004 the President issued the ‘U.S. SPACE-BASED POSITIONING, NAVIGATION, AND TIMING POLICY’ • • GPS can be turned off for Homeland Defense GPS users should make backup provisions.
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Solution – NetClock GPS Back-up Oscillators
• Provides Continuous Time Synchronization if GPS Signal is Lost • TCXO Temperature Controlled Oscillator (std.) – 24 Hrs of time synchronization. • OCXO Oven Controlled Crystal Oscillator – 30 days of time sync accuracy without GPS signal. **PSAP-recommended** • Rubidium Oscillator – provides the highest level of timing accuracy and two year operation without GPS (and full T1 timing capable). 30 NetClock Time Synchronization Solutions Confidential
All NEW Web User Interface
• Major update • Improved usability • More complete/consistent information • Designed for multi language support • Enhanced look and feel • Foundation for future enhancements • Monitoring functions • Remote management • Interfaces for customer SW integration 31 Spectracom Product Update August 2013 Confidential NetClock
Summary status at a glance NetClock 32 Spectracom Product Update August 2013
More advanced monitoring and status NetClock 33 Spectracom Product Update August 2013
PresenTense Synchronization Software
• • • • • • Network Time Management Software for Windows Software Improves Time Synchronization frequency for better timing accuracies and interoperability Real-time monitoring and immediate email alert if time sync is changed or lost Detailed record logs of time sync status Supports redundant time sources Auditor program provides hardcopy proof of time sync status for legal requirements 34 NetClock Time Synchronization Solutions Confidential
GUI Interface
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Redundant Systems
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Display Clocks
Wired Display Clocks
• Model TV400W TimeView 400 • Model TV312W TimeView 312
TimeView 400
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Model TV312
IP-Sync Display Clocks
• • • • Connect directly to the Network for synchronized display time With PoE networks, a single connection provides both synchronization and power to each display Integral Web GUI Interface for set-up and monitoring anywhere on the network Automatic DST Adjustment 38 NetClock Time Synchronization Solutions Confidential
WiSync Wireless Display Clocks
• • • • 900MHz, frequency-hopping wireless synchronization Mesh network design - each clock repeats the sync signal Transmitter synchronizes to the NetClock over the network Suitable for larger #’s of clock installations 39 NetClock Time Synchronization Solutions Confidential
GP934 Command Center Package
Multi-LAN environment
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Continue the string of Traceability
NetClock provides Legally Traceable Time from the moment the 911 call arrives to when a patient enters the hospital ER: 911, EMS, Police, etc… all provide this time, up until the patient is brought into the hospital. Continue the string of traceability by synchronizing the hospital network, systems, equipment, displays, etc… so that records can be admissible in a court of law.
4,500 9-1-1 Dispatch Centers rely on Spectracom for accurate time
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Monroe County, NY
‘Accurate and synchronized time is crucial to maintaining the integrity of my dispatch center. Our NetClock system ensures my personnel can focus on the call at hand and that our records are traceable to a reliable time source.’
NetClock Craig Johnson, Deputy Director City of Rochester/County of Monroe, NY Emergency Communications Department
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Martinsville-Henry County VA
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‘… the Master Clock helped to clarify a time line dispute in a major homicide case in our jurisdiction.
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Police Investigators obtained cell phone records from the suspect’s cell phone provider, however the records were inconclusive due to the cell phone provider not being able to clearly testify as to the time of the calls.
Apparently the cell phone company did not have a system such as the Spectracom Master Clock to make the time adjustments automatically.
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However, I was able to testify with certainty the times that our 911 Center recorder showed as the times the 911calls were placed regarding the homicide were accurate. Without the Spectracom Master Clock, it would have been extremely difficult for the prosecuting attorney to prove his case.’ JR Powell, Operations Supervisor Martinsville-Henry County 911 Center, Henry County, Virginia
NetClock Time Synchronization Solutions Confidential
Terrebonne Parish Consolidated District
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‘…the District saw the dire need to purchase a time synchronization device. CAD reports were depicting fire apparatus arriving prior to the call being received. Police and Deputy’s times were equally as skewed.
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Spectracom’s NetClock hardware provides out-port time sync within our facility to our 911 server, LAN/WAN CAD and GIS servers, 5 local dispatch consoles, one wall TimeView Display and our voice/radio logging recorder.
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The first benefit is the ability for our agency and remote agencies to add numerous items to be synchronized ensuring that all of our reports are accurate. Recently, our Office of Homeland Security & Emergency Preparedness was added with little effort.
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The second benefit is the product’s reliability. During the past eight years as Director for the District, this is probably the only product that I can state that we have not encountered any problems with – zero.’ - Mark J. Boudreaux, Executive Director Terrebonne Parish Communications District/E-911 System, Houma, LA
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If Your Client Has One of These…
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Upgrade to NetClock®/GPS Model 9483 and get a $300 check* Trade-in this: or For this: $300 Check 8182, NetClock/2, 8183, 9183
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Discontinued product, spare parts availability issues Doesn’t meet current NENA standards
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Uses older WWVB signal that can be affected by weather conditions and UPS systems No Ethernet capability Old software platform no longer supported Dip-switches and setscrews for configuring 9483 NetClock GPS
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Meets and exceeds current NENA standards 5 Year Warranty Built-in Ethernet/NTP to support WIN2K+ GPS-based, with Back-up Oscillator Precision oscillator options to maintain timing Fully secure with SSL, SSH & SNMP V1,2,3 RoHS environmentally rated Easy Web-browser interface
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Simulation
GPS/GNSS Simulation
Anywhere in the world.
Right from your bench.
• • • • • • • • Easy to use, powerful and affordable Units from 1 to 64 channels (satellites or other signals), sync multiple units for more Multi-constellation / multi-frequency SBAS simulation: WAAS, EGNOS, GAGAN, MSAS Investment protection - upgrade to future constellations and frequencies Stand-alone or GBIP / USB / Ethernet connectivity Scenario-based control of virtually any parameter Real-time scenarios for testing GPS+IMUs 49 NetClock Time Synchronization Solutions Confidential
GSG Family of GNSS Simulators
• •
Affordable
• Modular architecture sets new industry performance/price standards • High performance R&D lab simulator features • Priced to support efficient production applications and use as a common engineering tool
Easy to use
• Create versatile scenarios • Full I/O control from intuitive front panel User Interface • GSG StudioView™ PC-based software with Google Maps interface • Remote operation via a web-based interface 50 NetClock Time Synchronization Solutions Confidential
Multi-Frequency, Multi-Constellation
Constellations
GPS GLONASS Galileo Beidou SBAS
1 Frequency Bands 2 3 4
Global compatible systems L1 L1 E1/E2 L2/L2C L2 L5 E5 E6 • • Simple Configuration 4 frequency bands 4 constellations • Independent operation Any constellation in any band B1 B2 B3
WAAS EGNOS MSAS GAGAN
• Future Proof Firmware upgrades in the field to add constellations or signals 51 NetClock Time Synchronization Solutions Confidential
Positioning & Navigation
Geo-iNAV Inertial Navigation System
in partnership with..
Internal Components: • • GPS receiver: L1 or L1/L2; Civilian or SAASM IMU (Standard model) • • High performance dual-core processor Data recorder Advantages • Flexible open software and hardware architecture leads meets new/custom requirements • Configurations designed for low- to high dynamics • • Autonomous or differential operations Real-time or post-processing capabilities • Leading-edge Epoch-by-Epoch™ processing 53 NetClock Time Synchronization Solutions Confidential
Special Configurations and Custom Designs
• • • • Custom Board-OEM designs based on Spectracom ’ s modular architecture Combine products from multiple divisions for system level solutions Turn-key Rack and Stack services Custom Engineered solutions 54 NetClock Time Synchronization Solutions Confidential
Premium Support Program
• • • • • 24/7 emergency technical customer support for down mission-critical systems Express 24-hour loaner service (loaners sent out next business day) Free loaners (normally a $250/mo. minimum charge) Priority repair service, first-class rank for repair service (standard 10-14 days) Automatic notification of new releases including maintenance releases or new features available 55 NetClock Time Synchronization Solutions Confidential
Support Services
Resources Website: http://www.spectracomcorp.com
Resellers Website: http://www.spectracomcorp.com/resellers
Will Hickey
Sales Manager ph#: 585-321-5832 [email protected]
Sadie Nedo
Inside Sales ph#: 585-321-5863 [email protected]
Keith Wing
Tech Support Mgr ph#: 585-321-5823 [email protected]
Matt Loomis
Sales Engineer ph#: 585-321-5869 [email protected]
Sara Mistretta
Sr. Sales Admin ph#: 585-321-5814 [email protected]
Dave Lorah
Tech Support ph#: 585-321-5824 [email protected]
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As Your Technology Supplier Spectracom Offers:
• Short lead-times – most orders ship in 1 to 2 weeks; most RUSH requests ship within 24 hours with no expedite fees • Reliable, accepted product designs synchronizing over 4500 E911 Communications Centers, Police, Fire, and Ambulance services in North America • Acknowledged Industry-leading Tech Support and Service • 5 Year Warranty • Proudly Manufactured in the USA 57 NetClock Time Synchronization Solutions Confidential
NetClock ® products…
Synchronize Critical Operations
TM
Employing a time standard like NetClock provides the means to accurately measure time, which allows Public Safety response times to be measured and improved. Improved response times save lives.