Transcript Master Care

TRENDS IN CARING FOR MISSIONARY FAMILIES
Laura Neal, TWR
Tips and tools for encouraging and supporting cross-cultural workers
What Is Member Care?
“Member care is the ongoing
investment of resources for the
nurture and development of
mission/aid personnel.”
(from membercare.org)
Who Gives Member Care?
God
 Family/Friends
 Sending Church
 Other Missionaries
 Sending Agency
 Member Care Specialists
 Partners/Supporters
 You!

Adapted from What Missionaries Ought to Know about Member Care by Ronald L. Kotesky at www.missionarycare.com
A Model of Member Care
1. Master Care
2. Self/ Mutual Care
3. Sender Care
4. Specialist Care
5. Network Care
Adapted from Doing Member Care Well: Perspectives and Practices From Around the World Edited by Kelly O’Donnell
Master Care

“Care from
and care for
the Masterthe ‘heart’ of
member
care.”
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As we draw close to the Lord, He draws close to us and
ministers to us in our times of need.
If the Lord is our only minister of member care, He is
sufficient.
Master Care in the Bible
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Heb. 12:1, 2 Our eyes should be fixed on Jesus
Heb. 4:9-11 Enter God’s Rest to avoid disobedience
Col. 3:23-24 We work enthusiastically as unto the Lord
Luke 17:5-10 We obey the Master because it is our duty
Luke 12:35-40 We alertly serve until our Master’s coming
2 Tim. 4:16-18 The Lord stands by us even when no else does
Adapted from Doing Member Care Well: Perspectives and Practices From Around the World Edited by Kelly O’Donnell
Self/Mutual
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We must wisely care for ourselves.
Healthy mutual care comes from
relationships we develop with our
family, co-workers, and friends in our
home and host cultures.
“Care from
oneself and
from
relationships
within the
expatriate,
home, and
national
communities—
the ‘backbone’
of member
care.”
Adapted from Doing Member Care Well: Perspectives and Practices From Around the World Edited by Kelly O’Donnell
Sender Care
“Care from
sending groups
(church and
agency) for all
mission personnel
from recruitment
through
retirement—
‘sustainers’ of
member care.”
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Senders (church and agencies) should
include care for more than just “key”
workers.
Sending a missionary is a commitment to
support throughout the lifespan.
Adapted from Doing Member Care Well: Perspectives and Practices From Around the World Edited by Kelly O’Donnell
Specialist Care
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Specialists are often necessary to help
missionaries remain resilient.
Specialist services include: prevention,
development, support, and restoration.
PPractical TTools FFor CCare.
“Care from
specialists
which is
professional,
personal, and
practical—
‘equippers’ of
member
care.”
Adapted from Doing Member Care Well: Perspectives and Practices From Around the World Edited by Kelly O’Donnell
Network Care
“Care from
international
member care
networks to
help provide
and develop
strategic,
supportive
resources—
‘facilitators’
of member
care.”
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This includes a growing body of
individuals, organizations and resources
that facilitate member care.
Network Examples
Adapted from Doing Member Care Well: Perspectives and Practices From Around the World Edited by Kelly O’Donnell
Practical Tips For Master Care
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Study God’s Word.
Develop an intimate
relationship with your
Creator.
Faith without works is
dead (James 2:26).
The greatest tool for member care is
intimacy with your Creator. No level
of training, theory or interpersonal
skills can replace a personal
relationship with the Divine Healer.
Practical Tips For Self/Mutual Care
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It is a lot more “trouble” to repair a
car’s engine than to change the oil
regularly. If you neglect routine
maintenance long enough, the engine
may be damaged beyond repair.
The same goes for caring for
ourselves and our relationships.
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Identify your priorities
and evaluate your
performance often.
Be willing to grow.
Seek mentor and
accountability
relationships.
Serve others.
Practical Tips For Sender Care- Agencies
Be attentive.
 Plan to care.
 A need does not
equal a call.

Continually evaluate your
effectiveness and get feedback from
those you serve. Be willing to reinvent or replace your strategies if
they are not working.
Practical Tips For Sender Care- Churches
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Passion for ministry comes from
participation in ministry — not from
compelling sermons or missions
conferences. The best way to raise
awareness is to raise involvement.
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Remember that “Goers” are
human too.
Be willing to be re-educated.
Find unique ways to serve
your missionaries.
Be Real.
Practical Tips For Specialist Care
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Be aware of the unique needs
of missionaries.
Be professionally relevant.
A clearly defined
confidentiality policy is critical.
Network with other member
care practitioners and resource
providers.
Cultivate positive relationships
with sending agencies.
Member care and missionary needs
are always evolving. An out-of-touch
specialist can cause more problems
than he or she alleviates.
Practical Tips For Network Care
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It only takes one apathetic
generation to lose the critical ground
that member care pioneers have
dedicated their lives to gain.
Concerned practitioners, individuals,
groups and churches must continue to
provide relevant, innovative solutions
to meet the needs of cross-cultural
Christian workers.
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Realize you cannot
specialize in everything.
Know your strengths and
outsource your weaknesses.
Work together with other
agencies and providers.
Relationships are the key to
a successful support network.
Useful Online Resources
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membercare.org
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MTI.org
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Lots of free member care e-books including Doing
Member Care Well
missionarycare.com
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Bookstore, Workshops, Mental Health and Missions
Conference, SPLICE, PILAT and DAR trainings
WEAresources.org
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Global Member Care Resources and web home of
Doing Member Care Well
Helpful articles and e-books.
Membercareradio.com
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Online presence of TWRs Member Care Media. Lots of
broadcasts and articles.
Useful Printed Resources
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Doing Member Care Well:
Perspectives and Practices
From Around the World (Kelly
O’Donnell)
Too Valuable To Lose:
Exploring the Causes and
Cures of Missionary Attrition
(William Taylor)
See MTI’s Bookstore for
additional reading.
Events (US)
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www.itpartners.org
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MTI.org
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International Training Partners.
Offers several recommended
workshops including SYIS.
Annual Mental Health and
Missions Conference and other
helpful missions trainings.
www.barnabas.org

Training, retreats and resources
Case Studies/ Q&A
1. Master Care
2. Self/ Mutual Care
3. Sender Care
4. Specialist Care
5. Network Care
Pastoral/spiritual (retreats, devotionals)
Physical/medical (medical advice, nutrition)
Training/career (continuing education, job placement)
Team building/interpersonal (group dynamics, conflict resolution)
Family/MK (MK education options, marital support group)
Financial/logistical (retirement, medical insurance)
Crisis/contingency (debriefing, evacuation plans)
Counseling/psychological (screening, brief therapy)
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
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
Was founded in 1952.

Uses “regular” folks to share the hope of Jesus Christ with the world.

Provides relevant programming, discipleship resources and dedicated workers to spread hope
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
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