Transcript nextstep Careers Advice for Employees under the threat of

Union Learn Reps
7 March 2012
Kathy Matthews
Business Development Adviser
Guideline Career Services

Contracted to manage the Next Step service
across the East Midlands.

Also a sub-contractor delivering Next Step
service in Nottinghamshire


Regional co-ordination of redundancy
outplacement support to employers in
partnership with JobcentrePlus
Business development and employer
engagement for workforce development
Next Step is a service that gives everyone
access to the best information, advice and
Resources to make more effective choices
about skills, careers, work and life.
The service is available online and through
advisers on the telephone or face-to-face.






Help to understand what qualifications or training
the customer might need to get the right job.
Advice about funding to support the customer into
learning and training.
Information about the job market in the local area.
Help to develop a winning CV and development of
interview skills
Help to match skills and interest to a specific job or
change of career.
Advice on ways to progress in current job.

The website has been designed to help those customers who are
able to 'self-serve', find careers information, resources
and details of courses. Customers will also be able to carry out a
'skills health check’ which will help them look at their skills
and jobs requiring those skills.

'My next step' is a customer's personal online space on the site.
By registering customers will be able to:

create and store CVs online
keep an online record of qualifications
develop and save an action plan
check available funding for courses and training



www.direct.gov.uk/nextstep
Through 0800 100 900, the telephone channel will provide free, impartial
information and provision of general careers and course information
including;
 awareness raising of a customer’s entitlement to funded learning that leads
to the achievement of specified qualifications
 support in registering for Next Step to provide a personalised online space
for customers
 provision of more detailed careers information such as qualifications and
skills required for job roles, funding advice, returning to work, childcare etc.
 skills assessment and diagnosis of customer need with the aid of IT-based
diagnostic tools
 Appointment booking for advice sessions either via telephone or face-toface
 signposting to the web channel and /or other agencies/organisations as
appropriate, such as Citizens Advice, debt advice agencies and legal advice




All people in England age 19 and over (or 18 and
over for Jobcentre plus customers) are entitled
to:
One face to face advice session
Access to the Web channel
Advice sessions via the telephone channel (as
many as required)










If a customer also falls within one of the priority groups below they
are able to have up to two more additional face to face advice
sessions (no more than 3 face to face sessions in total).
Low skilled adults (i.e. without a full level 2 qualification,
especially women) who are locked in low-skilled, low prospects jobs
Young adults aged 19 – 24 without a level 3 qualification
Adults facing redundancy, newly redundant or at a distance
from the labour market
Jobcentre Plus customers in receipt of out of work benefits
People from ethnic minority communities
Adults aged 50 plus
Carers
Offenders in the community under the supervision of probation
services and ex-offenders
People with learning difficulties or disabilities (including those
with mental health conditions)



National telephone number – 0800 100 900
between 8am and 10pm 7 days a week
(telephone advice and to arrange a face to
face appointment)
Web based support through
www.direct.gov.uk/nextstep
Face to face through prime contractors
The Adviser can:
•Help employees look at their current
situation and development needs
•Discuss future ambitions and areas of interest
•Provide information and advice about workbased training
•Liaise with Union learning representatives and
the managers to identify suitable learning
opportunities.
We can offer a tailored package of support including:
Workshops
 Career planning
 Jobsearch and applications
 CV writing
 Interview Techniques
 One –to –one sessions on company premises
We would be looking for a minimum of 4 clients to be
working with on a visit.



Fully funded literacy and numeracy for employees
First qualifications funded at Levels 2 and 3 for those aged 19-24
Co-funded re-training (50%)at level 2 for employees of small and medium
sized companies (i.e. less than 250 employees).
The other criteria is as follows:

Must be aged between 16-65

Must work 16 hours per week or more and work at least one day shift
 Must earn at least £95.00 per week
 Must have left full-time education and not taking part in any evening classes
 Must NOT be a graduate or have attained a Level 4 qualification
 Is an EU national or has lived in the UK for 3yrs

Access to Work (AtW) is a scheme run by Jobcentre Plus.
The scheme provides advice and practical support to disabled
people to enable them to work along-side their colleagues
despite their disabilities. For applications and advice contact
the Access to Work contact centres found on direct.gov
website.

It applies to any paid job, part-time or full-time, permanent or
temporary. There is no minimum number of hours for eligibility
for support under the scheme. Applies if disability is likely to
last for 12 months or longer.
Unemployed or employed disabled people needing help with
a communicator at a job interview can also get help through
AtW.

Access to Work can help in a number of ways. For
example, it can help pay for:
 adaptations to premises and equipment
 special aids and equipment
 Support workers
 travel to work where there is no practical public
transport alternative, and travel within work
 awareness training for colleagues.






AtW pays a percentage of the total cost of
approved support depending on how long you
have been employed, what support is needed,
whether or not there is any business benefit or
whether you are self-employed.
Grants can be up to 100% depending on size of
company, length of time with company, and if
changing jobs.
Access to Work pays up to 100% of the approved
costs of help with:
support workers
communicator support at an interview
travel to work (above the normal costs).






AtW pays a percentage of the total cost of
approved support depending on how long you
have been employed, what support is needed,
whether or not there is any business benefit or
whether you are self-employed.
Grants can be up to 100% depending on size of
company, length of time with company, and if
changing jobs.
Access to Work pays up to 100% of the approved
costs of help with:
support workers
communicator support at an interview
travel to work (above the normal costs).

The Department for Business, Innovation and Skills will fund a high
quality online and helpline service for adults, which from April 2012
will be linked to similar services for young people, so there is a
single point of access for all users of each service.

It will also continue to fund a network of public, private and voluntary
sector organisations to provide face to face careers guidance to
adults.

The single points of access to online and helpline services, and the
network of organisations funded by BIS, will be known as the
National Careers Service from April 2012. As well as providing free
face to face guidance to priority groups, the network of
organisations funded by BIS will be able to offer services on the
open market to those individuals/organisations which are willing to
pay.
Kathy Matthews
Business Development Adviser
Guideline Career Services
24-32 Carlton Street
Nottingham
NG1 1NN
0115 9926158
[email protected]